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Sheraton Hong Kong Hotel & Towers

5.0 star property

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Photo gallery for Sheraton Hong Kong Hotel & Towers

Suite, 1 Bedroom | Living room | 40-inch flat-screen TV with cable channels, TV, pay movies
Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes
Outdoor pool, pool umbrellas, sun loungers
Exterior
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Parking available
  • Room service

Explore the area

Map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Happy Valley Race Course
    ‪6 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪7 min drive‬
  • Lan Kwai Fong
    ‪9 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Twin Beds, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbor View

View from room

Room, 1 King Bed, Non Smoking, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Harbor View

View from room

Club Room, 2 Twin Beds, Harbor View

  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 Double Bed, Non Smoking

  • 206 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Larger Room, 1 King Bed, Harbour View

View from room

Larger Room, 1 King Bed, Harbour View

  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from property

Suite, 1 Bedroom

  • 786 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Harbor View

View from room

Club Suite, 1 Bedroom, Harbor View

  • 570 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Harbor View

View from room

Room, 2 Twin Beds, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

View from room

Club Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Larger Room, 2 Twin Beds, Harbour View

View from room

Larger Room, 2 Twin Beds, Harbour View

  • 377 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbor View

View from room

Club Room, 1 King Bed, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

City view

Room, 2 Twin Beds, Non Smoking, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, (1004)
The price is $244
per night
$275 total
includes taxes & fees
Apr 26 - Apr 27
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About this property

Sheraton Hong Kong Hotel & Towers

Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art
Along with 6 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sheraton Hong Kong Hotel & Towers provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This hotel offers access to a business center, a meeting room, and limo/town car service. Event facilities measuring 15043 square feet (1398 square meters) include conference space. This Kowloon hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Hong Kong Hotel & Towers is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Celestial Court - This restaurant serves lunch and dinner. Reservations are required.
Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar - This seafood restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Sky Lounge - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1007 reviews
Rating 8 - Good. 286 out of 1007 reviews
Rating 6 - Okay. 97 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hot

Stayed 1 night in Jan 2025

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Countdown & anniversary stay
The hotel stay was great & had amazing harbour view from our room. As we are celebrating our anniversary, the hotel made great effort to draw a card & gave us fruits, cake, chocolate , drinks & lovely decorated flowers. Really appreciate their effort & gesture. Thank u Sheraton staff, Peggy & team!
Stayed 1 night in Dec 2024

10/10 Excellent

wookyu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Carena

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect. Good location, good facilities and good staffs
Stayed 3 nights in Jan 2025

8/10 Good

Jeetesh

Traveled with family
Liked: Cleanliness, staff & service, amenities
We have always stayed at Sheraton Towers TST. It’s our favorite place. However, this trip I was alittle disappointed. We booked the property for the 2 reasons, 1 for being our favorite, plus 2nd, the location esp during the NYE. However what was disappointing was despite Sheraton having a driveway that offered some view of the fireworks was completely blocked for in-house guest with apparently no sensible reason. Despite several requests from a number of guest, it was not open and only 2 of the hotel employees had the opportunity to view the fireworks. Whereas, close to 30 people crammed into a small wakeway to catch a glimpse. Spent a premium for the location, but apart from the hotel having a senseless rule the HK authorities too made movement difficult.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Elly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are surprised with the size of the room, it’s very spacious considering it’s in Hong Kong. Hailey who help us with check in was very helpful and friendly. We enjoyed our stay and will definitely back again.
Stayed 3 nights in Dec 2024

8/10 Good

Charmaine

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
There are plenty of hotels near this so competition is stiff, but it doesn’t feel like Sheraton stepped up to their brand unlike other Sheraton properties I’ve been at this year. I think the disrespectful guests were a huge part of the problem and unfortunately the hotel can’t turn away rude travellers making a scene in the lobby and smoking on non-smoking floors. It’s not the hotel’s fault but it led to a poor experience for us.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sharon

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Salt water gushed out from the toilet. I was very dissatisfied and the cleaning response was slow. There was no immediate cleaning and disinfection. The awareness of hygiene protection was very low.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lipika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 2 nights in Dec 2024

10/10 Excellent

jeffrey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tim from front desk was wonderfully helpful and very informative! Thank you for such great experience with Sheraton. Great service !
Stayed 5 nights in Dec 2024

8/10 Good

Tomoko

Stayed 1 night in Dec 2024

10/10 Excellent

Virginie

Stayed 1 night in Dec 2024

6/10 Okay

Purna

Traveled with family
very small.
Stayed 1 night in Dec 2024

8/10 Good

Tomoko

Stayed 3 nights in Dec 2024

10/10 Excellent

Beth Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, access to everything! The harbor view room was absolutely stunning- the pictures did not do it justice! An absolute must.
Stayed 3 nights in Dec 2024

4/10 Poor

Keiichiro

Traveled with family
登机的排队太长有人插队没人指导很差。了解忙时间需要等一段时间。可是五星级酒店让我们排队等超过10分钟就受不了。酒店能发给客人数码卡让客人坐在沙发等就好了。
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerard Martin

Traveled with family
Courteous staff, excellent hotel at an excellent location. Will definitely stay at Sheraton again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Haoran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good hotel in a good area. The toilet flushing toilet is a bit broken. But it doesn’t affect its function. Very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

REINALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Hong Kong
Excelente Hotel, maravillosamente ubicado, creo que la mejor ubicación al lado del península y con una vista extraordinaria al puerto victoria
Stayed 3 nights in Dec 2024

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Satinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to explore HK
Fantastic hotel in the centre of Harbour city Great location and service
Stayed 4 nights in Dec 2024

10/10 Excellent

Chen-Hsun, TAIPEI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Hong Kong . And I lost my booth ear phone . They found to me . Look like need to visit again .
Stayed 1 night in Dec 2024