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Sheraton Hong Kong Hotel & Towers

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Hong Kong Hotel & Towers

Suite, 1 Bedroom | Living room | 40-inch flat-screen TV with cable channels, TV, pay movies
Lobby
Exterior
Premium bedding, in-room safe, laptop workspace, blackout drapes
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Harbour City
    6 min walk
  • Celestial Court (天寶閣)
    1 min walk
  • Hong Kong East Tsim Sha Tsui Station
    3 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    31 min drive

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Twin Beds, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

Exterior

Room, 1 King Bed, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Harbor View

Exterior

Club Room, 2 Twin Beds, Harbor View

  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 Double Bed, Non Smoking

  • 206 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed, Harbor View

Exterior

Room, 1 King Bed, Harbor View

  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Exterior

Suite, 1 Bedroom

  • 786 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Harbor View

Exterior

Club Suite, 1 Bedroom, Harbor View

  • 570 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Harbor View

Exterior

Room, 2 Twin Beds, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

Exterior

Club Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Harbor View

Exterior

Room, 2 Twin Beds, Harbor View

  • 377 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbor View

Exterior

Club Room, 1 King Bed, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Exterior

Room, 2 Twin Beds, Non Smoking, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Exterior

Room, 1 King Bed, Non Smoking, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Grand Stanford Hong Kong, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1003)
The price is $201
per night
$227 total
includes taxes & fees
Jan 20 - Jan 21
InterContinental Grand Stanford Hong Kong, an IHG Hotel

About this property

Sheraton Hong Kong Hotel & Towers

Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art
Along with 6 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sheraton Hong Kong Hotel & Towers provides a spa tub, a sauna, and a fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This hotel offers access to a business center, a meeting room, and limo/town car service. Event facilities measuring 15043 square feet (1398 square meters) include conference space. This Kowloon hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Hong Kong Hotel & Towers is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Celestial Court - This restaurant serves lunch and dinner. Reservations are required.
Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar - This seafood restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Sky Lounge - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1008 reviews" "
Rating 8 - Good. 303 out of 1008 reviews" "
Rating 6 - Okay. 100 out of 1008 reviews" "
Rating 4 - Poor. 47 out of 1008 reviews" "
Rating 2 - Terrible. 29 out of 1008 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not as desired
The hotel was short-staffed and slow. We waited from 3 to 5 o'clock but still could not provide the sea view room we booked that worth $3,000 . We booked two sea view rooms, but could not link together or on same floor level, and our family was five floors apart. We paid but did not get the corresponding experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Wanho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhong

Stayed 4 nights in Sep 2024

8/10 Good

Radoslaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it 4 stars because my room was not available when i arrived and had to wait an hour to get in (2 hours since check-in time). The staff offered a free rollaway bed but i didn't have a need for it so an alternative should have been offered.
Stayed 7 nights in Sep 2024

6/10 Okay

Man Fu

Didnt like the 6k HKD deposit for 2 nights...for 2 seniors...whats with that?
Stayed 2 nights in Sep 2024

10/10 Excellent

Sagar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with amazing views of the skyline.
Stayed 3 nights in Sep 2024

8/10 Good

Man Chung, North York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Don’t understand why there are a shower and a bathing tube in such a small washroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Jongcheol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wendell, Myrtle Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Book a room with a harbor view - it is worth it. Bar on 17th floor was fantastic for drinks, light food and to watch the evening laser show. Breakfast buffet was excellent. Rooftop pool and spa were a great place to relax after a day of sightseeing.
Stayed 3 nights in Sep 2024

10/10 Excellent

HYEJIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

KEIICHIRO

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Hajeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Steve, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Berend, Myrtle Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and convenient
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeong Hoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Takayuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

maria

Business traveler
Disliked: Amenities
we had a bad experience, we had 2 rooms and we get robbed in one of them , we made the complains and the hotel did not do anything. just not believe. you don’t feel secure there. also there is a policy that don’t have any sense were TV volume minimum is 10 and that is super loud at night. manager communication very unsatisfactory .. not way to solve any problem
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay at the Sheraton. I recently came to Hong Kong for a family reunion. Sheraton has been around since I was a child... I remember riding on the external evaluators (with windows to look out) and I am talking like 40 years ago... I was pleasantly surprised that the interior of the hotel still looks great and well maintained, of course it is of that older grand hotel look. But I had a king room, the decor was modern and tasteful. The bedding was fresh and comfortable. The staff were all very friendly and helpful. The room rate was also very reasonable for a hotel right in the heart of TST and a short walk to the Start Ferry, Harbour City Shopping Centre and right next to the Peninsula Hotel. I went to the roof top pool and saw the helicopter landing on top of the Peninsula Hotel... I truly enjoyed my stay at the Sheraton Hong Kong Hotel & Towers and will be more than happy to stay there again. Highly recommended.
Stayed 7 nights in Aug 2024

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Andri

Stayed 3 nights in Aug 2024

10/10 Excellent

Kaori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024