10/10 Excellent
Wendy
Traveled with family and small children, Traveled with family
Feb 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal in addressing our multiple questions regarding the MTR, breakfast, taxis, then when we asked to move from a double to a suite. Extra blankets and a heater were brought promptly. The cleaning staff was so kind and even volunteered to do our room earlier/later to accommodate us having meetings with other people in the room.
The location was great - close to the MTR, the bus station, to the mall/eating, and walking out to the Ladies/ Market and other eateries.
The room itself was spectacular. We were in a double for two nights and learned quickly how to draw close the curtain between the room and the shower :-) . The bathroom was a good size, as was the room itself. The suite was AMAZING. The bathroom had both a a tub and a standing shower option. There were a lot of counter space and hooks.
We used the swimming pool for four days, and it was a little mystifying how to walk through a stream of water first to step onto the pool deck, but the rest was beautiful. The locker room with sauna and steam rooms was excellent, as well as was the counter staff extremely cheerful.
The only one unpleasant part of our stay had nothing to do with the hotel itself, but the hallway reeked of some old garlic smell.
I highly recommend this hotel and would definitely stay here again!
Wendy
Stayed 9 nights in Feb 2025