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The Klagan Regency

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Klagan Regency

Outdoor pool
Suite | Minibar, in-room safe, desk, rollaway beds
Minibar, in-room safe, desk, rollaway beds
Interior entrance
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah, 88450
  • 1Borneo Hypermall
    4 min walk
  • Soul Out Restaurant, Grand Borneo Hotel, 1Borneo
    3 min walk
  • Tanjung Aru Station
    24 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    32 min drive

Room options

View all photos for Deluxe King Room

Deluxe King Room | Minibar, in-room safe, desk, rollaway beds

Deluxe King Room

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, rollaway beds

Suite

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Minibar, in-room safe, desk, rollaway beds

Superior King Room

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, rollaway beds

Superior Twin Room

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, rollaway beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

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About this property

The Klagan Regency

3.5-star Kota Kinabalu hotel with rooftop terrace, connected to a shopping center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Other amenities include a rooftop terrace, a coffee shop/cafe, and a business center.
The Klagan Regency offers 269 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff.

The Klagan Regency is a smoke-free property.

The Klagan Regency has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Shopping mall

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 120.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MYR 120.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

1borneo Kota Kinabalu
1borneo Novotel
Kota Kinabalu 1borneo
Kota Kinabalu Novotel
Novotel 1borneo
Novotel 1borneo Hotel
Novotel 1borneo Hotel Kota Kinabalu
Novotel 1borneo Kota Kinabalu
Novotel Kota Kinabalu
Novotel Kota Kinabalu 1borneo
Klagan Regency Hotel Kota Kinabalu
Klagan Regency Hotel
Klagan Regency Kota Kinabalu
Klagan Regency
The Klagan Regency Hotel
The Klagan Regency Kota Kinabalu
The Klagan Regency Hotel Kota Kinabalu

The Klagan Regency Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 330 reviews" "
Rating 8 - Good. 143 out of 330 reviews" "
Rating 6 - Okay. 68 out of 330 reviews" "
Rating 4 - Poor. 23 out of 330 reviews" "
Rating 2 - Terrible. 9 out of 330 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manivannan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve the quality and choices of breakfast... Need to have more options for other meals.
Stayed 3 nights in Jun 2020

10/10 Excellent

Rafiee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
the best place for holiday, good service
Stayed 1 night in Jun 2020

10/10 Excellent

Sew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again, definitely
It was amazing..the room is clean, the breakfast was great..will recommend to friends
Stayed 2 nights in Mar 2020

10/10 Excellent

Mohd Hanafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome nice place to stay with famili
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best stay in sabah
Stayed 4 nights in Feb 2020

8/10 Good

Aimi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect but the bathtub drain stopper stucked in closer position; hence the water cant drain out propey.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Great hotel near to the UMS campus.
Was here on a vacation, and stayed in KK for a few nights while exploring Sabah. This hotel is convenient and is located in a large mall. It seems to be an old Novotel, but has not really been maintained well and is in need of some repair. However, it is clean and comfortable and the series excellent! The breakfast is comprehensive and good and the rooms are large. The only is so we had was the water in the show as not quite hot enough, and parking is a big problem. The hotel itself does not have any reserved par and there is no valet service. There is only street part, but because it is located at a big mall, most of the time there is no parking available. Overall, a good hotel outside of downtown. Note that it takes about 20 minutes to drive to downtown from this hotel.
Stayed 2 nights in Dec 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Nice hotel near UMS
Vacation with my wife. Overall the hotel is nice, and the service is very good, but the parking is a big problem. There is only street parking available, and because the hotel is part of a mall, it is really hard to find parking. The hotel should provide at least valet pa.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Room is not ready after register for check in. Check in abt 1900hrs local time. Problems in finding parking lot.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Parking problemmmmm
Stayed 2 nights in Dec 2019

10/10 Excellent

Mohd Alfikri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very nice
Stayed 1 night in Dec 2019

8/10 Good

KlaganGuest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like : Comfort, easy acces, friendly and helpfull staff Dislike: parking
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Excellent
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 free parking slot
Everything is good except for parking space. You'll need to pay RM6 for 5 hours and RM2 for next every hour. 10am-10pm
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Zul Hikmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious n much more .bath room i like
Stayed 1 night in Sep 2019