This smoke-free hotel features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available on request.
Promenade Service Apartments offers 133 air-conditioned accommodations with complimentary bottled water. Cable television is provided.
Bathrooms include showers. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.
Promenade Service Apartments features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. For a surcharge, an airport shuttle during limited hours is offered to guests. This Kota Kinabalu hotel also offers a front-desk safe and an elevator. Onsite parking is available (surcharge).
Promenade Service Apartments is a smoke-free property.
Languages
Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 9:30 AM to 8:00 PM
Self parking on site (surcharge)
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Tour and ticket assistance
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Electric kettle
Free bottled water
More
Air conditioning
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 55.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 100 per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MYR 80 per vehicle (maximum occupancy 6)
Rollaway bed fee: MYR 55.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu
Promenade Service Apartments Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 70 out of 447 reviews" "
10 - Excellent
70
Rating 8 - Good. 141 out of 447 reviews" "
8 - Good
141
Rating 6 - Okay. 111 out of 447 reviews" "
6 - Okay
111
Rating 4 - Poor. 77 out of 447 reviews" "
4 - Poor
77
Rating 2 - Terrible. 48 out of 447 reviews" "
2 - Terrible
48
6.4/10
Cleanliness
7.0/10
Staff & service
7.2/10
Amenities
6.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Mas, kudat
Traveled with family and small children, Traveled with family
Kali kedua menginap sini,saya suka sangat sebab dekat dengan shopping mall,bilik bersih,senang Cari tempat makan,bilik Ada tempat masak,lengkap dengan peralatan masakan...bilik Luas bole lari2
Mas
Stayed 3 nights in Jul 2024
6/10 Okay
Farrah, Allen
Traveled with family
Jun 13, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower and bathroom could use a little cleaning and update.
I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!