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Promenade Hotel Kota Kinabalu

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Lounge
Exterior
Lobby
Free minibar, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Kota Kinabalu Esplanade
    5 min walk
  • Anjung Samudera
    6 min walk
  • Oceanus Waterfront Mall
    6 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    8 min drive

Room options

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe with Club Lounge Access

  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Non Smoking, Bathtub

  • 312 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior with Club Lounge Access

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double Room

Free minibar, in-room safe, desk, blackout drapes

Junior Double Room

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Kota Kinabalu City Centre, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (150)
The price is $69
per night
$84 total
includes taxes & fees
Jan 12 - Jan 13
Holiday Inn Express Kota Kinabalu City Centre, an IHG Hotel

About this property

Promenade Hotel Kota Kinabalu

4-star hotel in Downtown Kota Kinabalu
This smoke-free hotel features 2 restaurants, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, a snack bar/deli, and 24-hour room service.
Promenade Hotel Kota Kinabalu offers 446 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 8396 square feet (780 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, tour/ticket assistance, and concierge services.

Promenade Hotel Kota Kinabalu is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Promenade Cafe - Overlooking the pool, this buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Dynasty Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This bar specializes in Fusion cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: MYR 46 for adults and MYR 23 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Lobby Lounge
  • Promenade Cafe

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business center

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 46 for adults and MYR 23 for children
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 156 out of 537 reviews" "
Rating 8 - Good. 243 out of 537 reviews" "
Rating 6 - Okay. 80 out of 537 reviews" "
Rating 4 - Poor. 43 out of 537 reviews" "
Rating 2 - Terrible. 15 out of 537 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Khairul Izan bin

Traveled with family
Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024

8/10 Good

Ching-Chiu

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

8/10 Good

Suziewati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JACKSON

Traveled with partner
Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ali Rahman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the mall
Stayed 1 night in Jul 2024

10/10 Excellent

Daniela, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024

8/10 Good

Hiroaki

Stayed 3 nights in Feb 2024

8/10 Good

Yau Chun

Traveled with family
Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Joonsoo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Heng Wai

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

2/10 Terrible

clarissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
Stayed 15 nights in Aug 2023

10/10 Excellent

Jassica Jane

Stayed 2 nights in Sep 2023

8/10 Good

Ahmad Farouk

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

8/10 Good

SHARON XUEQI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!

4/10 Poor

Fida Aina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Teck

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Leonides, Manila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay though quick one. highly recommended place.
Stayed 3 nights in Jul 2023

6/10 Okay

Shield

Liked: Cleanliness, staff & service
It’s clean, the staff are friendly and nice, their facilities are quite advance, they have the touch screen switch to turn on the lights. However, some of them are not functioning, I can’t turn it on. The lights in the room are quite dim. There is only one socket at the table, it is used for the table lamp. I used it to charge my laptop then I can’t turn on the table lamp, the room will be ever dimmer.
Stayed 2 nights in Jul 2023

6/10 Okay

Shiro

Traveled with family and small children
Room needs upgrading in cleanliness. Looks old and worn. Staffs are not helpful during breakfast. They did not usher us to our table and did not clean a table for us.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room includes breakfast, comfortable beds to sleep
Big room, good aircon (8th floor), though the carpets can get some thorough cleaning, coz when you open the hotel room, there is distinct smell, which only goes away after you switch on the aircon. comfortable beds and pillows for good rest Buffet breakfast was good, but the hot coffee and tea need to be placed in two areas, the bread toaster should also be two, so that people dont que to toast their buns... chicken dishes, should be heated up.. but overall, got bread, fruits, salads, a bit of dessert, eggs station.. all good..
Stayed 2 nights in Jun 2023

6/10 Okay

Maree

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sadly this hotel did not meet our expectations. Although a pool is advertised, the pool has actually been closed for some time. The gym facilities are very run down and most machines do not work or a poorly maintained. The gym areas have obviously had lots of water issues ie. probably leaking air conditioners which makes the area damp and pungent. Staff are excellent and the breakfasts' great.
Stayed 6 nights in May 2023

8/10 Good

Hajah Zainab

Stayed 4 nights in Apr 2023

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023