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Hyatt Regency Kinabalu

5.0 star property

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Photo gallery for Hyatt Regency Kinabalu

Outdoor pool
2 bars/lounges, lobby lounge, cocktail bar
Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Meeting facility

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
Jalan Datuk Salleh Sulong, Kota Kinabalu, Sabah, 88991
  • Gaya Street Sunday Market
    ‪3 min walk‬
  • Suria Sabah Shopping Mall
    ‪3 min walk‬
  • Jesselton Point Ferry Terminal
    ‪10 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Sea View

Club Room, 1 King Bed, Sea View | 1 bedroom, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Sea View

  • 498 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Club Room, 2 Twin Beds

  • 498 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Sea View

Room, 2 Twin Beds, Sea View | View from room

Room, 2 Twin Beds, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Sea View

9.4 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Suite

Regency, Suite | View from room

Regency, Suite

  • 959 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Executive Suite

Regency, Executive Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Regency, Executive Suite

  • 997 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (View)

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Twin Beds (View)

9.8 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(13 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds

8.2 out of 10
Very good
(10 reviews)
  • 491 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 491 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Sea View

Club Room, 2 Twin Beds, Sea View | View from room

Club Room, 2 Twin Beds, Sea View

  • 498 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Reception

Hilton Kota Kinabalu

  • Pool
  • Kids pool
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (960)
$153 nightly
The price is $153 total
includes taxes & fees
Hilton Kota Kinabalu

About this property

Hyatt Regency Kinabalu

5-star hotel in Downtown Kota Kinabalu
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a coffee shop/cafe are onsite.
Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to a children's pool and an outdoor pool, Hyatt Regency Kinabalu provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

6 meeting rooms are available. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Hyatt Regency Kinabalu is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Tanjung Ria Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mosaic - This café serves lunch and dinner. Open daily.
Nagisa Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Lounge - This lobby lounge serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Poolside Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Mosaic
  • Nagisa Japanese
  • Poolside Bar
  • Tanjung Ria Kitchen
  • The Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 110.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 88 per person
  • Self parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Kinabalu
Hyatt Kinabalu Regency
Hyatt Regency Hotel Kinabalu
Hyatt Regency Kinabalu
Kinabalu Hyatt
Kinabalu Hyatt Regency
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hyatt Regency Kota Kinabalu
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu

Hyatt Regency Kinabalu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 473 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pauline

Traveled with group
Liked: Cleanliness, staff & service
people friendly but the carpet is too old
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Ample sized room. Comfy bed. On waterfront for food markets
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff more than accommodating to halo allow us to enjoy our stay. Some wear and tear in the room and the AC in our room was a touch temperamental. Bed comfy, room large and quiet, reception friendly and helpful. Good central location. Pool was lovely after a days adventuring
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Chin Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and nice property in a good location.
Stayed 2 nights in Mar 2025

10/10 Excellent

MUN TENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Daw Wee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hyatt Regency Kinabalu, which is conveniently located right in the city center — perfect for shopping, dining, and exploring. Everything I needed was just a short walk away. The staff were exceptionally friendly, helpful, and approachable, always ready to assist with a smile. Their warm hospitality really made my stay even more enjoyable. I would highly recommend this hotel to anyone looking for a comfortable and convenient place to stay with excellent service.
Stayed 4 nights in Mar 2025

8/10 Good

Lachezar

Traveled with partner
Liked: Cleanliness, staff & service
Breakfast is limited and repetitive
Stayed 5 nights in Mar 2025

10/10 Excellent

Chester

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

8/10 Good

Chester

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

karina

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

William, Corona Del Mar

The lobby, halls and elevators are badly in need of renovation. One elevator was out of action for our whole stay. It is not a 5 star property and not like any other Hyatt property I have stayed in. We had a decent room with nice views but the overall feeling was very disappointing. Staff were very nice and breakfast was good.
Stayed 4 nights in Jan 2025

4/10 Poor

JIANFENG

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dirty carpe, disgusting, very bad smell
Stayed 1 night in Jan 2025

10/10 Excellent

hiroshi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness
Nice
Stayed 7 nights in Dec 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel in KK! Staff were friendly, engaging and helpful. The front desk staff helped us organize a couple of great tours and transportation. The breakfast is a must, sooo good! The pool area is gorgeous and bar staff is attentive and funny. Location is convenient for waterfront, markets, jesselton ferry terminal. Rooms were amazing, quiet, comfortable. Definately go for the water view! Worth every penny, loved it!
Stayed 3 nights in Oct 2024

6/10 Okay

Swee Im

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good location

Rooms look a bit jaded; new curtains are needed - they look old and old fashioned.
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

SEOW CHOW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, safe. Very attentive and friendly staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

REY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 24 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Very old hotel, food was good but the rests are mediocre.
Stayed 2 nights in Oct 2024