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Hyatt Regency Kinabalu

5.0 star property

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Photo gallery for Hyatt Regency Kinabalu

Outdoor pool
2 bars/lounges, lobby lounge, cocktail bar
View from room
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Jalan Datuk Salleh Sulong, Kota Kinabalu, Sabah, 88991
  • Suria Sabah Shopping Mall
    ‪3 min walk‬
  • Gaya Street Sunday Market
    ‪4 min walk‬
  • Jesselton Point Ferry Terminal
    ‪10 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Sea View

Club Room, 1 King Bed, Sea View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Club Room, 1 King Bed, Sea View

  • 498 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Club Room, 2 Twin Beds

  • 498 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Sea View

Room, 2 Twin Beds, Sea View | View from room

Room, 2 Twin Beds, Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Club Room, 1 King Bed

  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Suite

Regency, Suite | View from room

Regency, Suite

  • 959 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Executive Suite

Regency, Executive Suite | In-room safe, desk, iron/ironing board, free cribs/infant beds

Regency, Executive Suite

  • 997 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (View)

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Twin Beds (View)

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (View)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Twin Beds

  • 491 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 491 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Sea View

Club Room, 2 Twin Beds, Sea View | View from room

Club Room, 2 Twin Beds, Sea View

  • 498 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine

Le Meridien Kota Kinabalu

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1001)
The price is $97
per night
$107 total
includes taxes & fees
Mar 26 - Mar 27
Le Meridien Kota Kinabalu

About this property

Hyatt Regency Kinabalu

5-star hotel in Downtown Kota Kinabalu
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Hyatt Regency Kinabalu features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

6 meeting rooms are available. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. Onsite parking is available (surcharge).

Hyatt Regency Kinabalu has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Tanjung Ria Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mosaic - This café serves lunch and dinner. Open daily.
Nagisa Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Lounge - This lobby lounge serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Poolside Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 79 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Mosaic
  • Nagisa Japanese
  • Poolside Bar
  • Tanjung Ria Kitchen
  • The Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • On the waterfront

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 110.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 79 per person
  • Self parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Kinabalu
Hyatt Kinabalu Regency
Hyatt Regency Hotel Kinabalu
Hyatt Regency Kinabalu
Kinabalu Hyatt
Kinabalu Hyatt Regency
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hyatt Regency Kota Kinabalu
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu

Hyatt Regency Kinabalu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel in KK! Staff were friendly, engaging and helpful. The front desk staff helped us organize a couple of great tours and transportation. The breakfast is a must, sooo good! The pool area is gorgeous and bar staff is attentive and funny. Location is convenient for waterfront, markets, jesselton ferry terminal. Rooms were amazing, quiet, comfortable. Definately go for the water view! Worth every penny, loved it!
Stayed 3 nights in Oct 2024

6/10 Okay

Swee Im

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good location
Rooms look a bit jaded; new curtains are needed - they look old and old fashioned.
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

SEOW CHOW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, safe. Very attentive and friendly staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

REY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 24 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Very old hotel, food was good but the rests are mediocre.
Stayed 2 nights in Oct 2024

4/10 Poor

lawrence

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel needs a full renovation. The lobby brings you back to a 70's hotel lobby. Rooms are old and furnishing definitely showing its age. Broken steam iron, and other very old room faciities. Has NO tea or coffee facilities in the room - very surprising for a Hyatt (of if you can consider this favility a Hyatt?) May other hotels around that are much newer and with more modern facilities around. Will not recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

sidney kwok hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, polite staffs, convenient location, clean and spacious room
Stayed 4 nights in Oct 2024

6/10 Okay

mike

Traveled with family
Liked: Staff & service
A very old hotel in need of refurbishment
Stayed 3 nights in Sep 2024

10/10 Excellent

Ali Asgar

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms.
Stayed 4 nights in Jun 2024

10/10 Excellent

Irfan Bin Rizal Numeiry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were genuinely kind and the amenities were well maintained. I would come back to this hotel again in the future.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Candy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking space
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Professional friendly staff Great amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Close to shops and entertainment Professional, friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, modern and great location
Great location with spectacular views across the South China Sea and National Park . The rooms were modern, wonderful rain fall showers. Swimming pool was warm and clean with a pool bar nearby. Room was spacious and comfortable with tea and coffee facilities
Stayed 3 nights in Jul 2024

8/10 Good

Allen

Stayed 3 nights in Jul 2024

6/10 Okay

FUNG KEM HUNG

Stayed 5 nights in Jul 2024

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated on the waterfront. Our room was large and comfortable, with a direct view of the sea, Pulau Gaya, and the incredible sunsets. The hotel is conveniently situated next to several shopping malls and the seaport/ferry terminal. It is also within easy and quick car ride to the bus terminal, the national museum, and the airport. The breakfast buffet is excellent, as well as the gym.The staff is friendly, helpful, and knowledgeable.
Stayed 2 nights in Jun 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jill

Stayed 6 nights in Jun 2024