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Holiday Inn Express Kota Kinabalu City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Kota Kinabalu City Centre by IHG

Restaurant
Exterior
Standard Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
No. 1 Jalan Tunku Abdul Rahman, Kota Kinabalu, Sabah, 88000
  • Centre Point
    ‪12 min walk‬
  • Gaya Street Sunday Market
    ‪16 min walk‬
  • Imago Shopping Mall
    ‪19 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • Hill view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • 237 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 258 sq ft
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

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Lobby

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The price is $84
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includes taxes & fees
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About this property

Holiday Inn Express Kota Kinabalu City Centre by IHG

4-star hotel in Downtown Kota Kinabalu
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn Express Kota Kinabalu City Centre by IHG offers 250 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Kota Kinabalu City Centre by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Holiday Inn Express Kota Kinabalu City Centre by IHG has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Kota Kinabalu City Centre
Holiday Inn Express Kota Kinabalu City Centre by IHG Hotel
Holiday Inn Express Kota Kinabalu City Centre an IHG Hotel

Holiday Inn Express Kota Kinabalu City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 169 reviews
Rating 8 - Good. 42 out of 169 reviews
Rating 6 - Okay. 4 out of 169 reviews
Rating 4 - Poor. 1 out of 169 reviews
Rating 2 - Terrible. 4 out of 169 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Hon thang

Don’t like
Stayed 1 night in Dec 2024

10/10 Excellent

Sing Choy

Stayed 1 night in Oct 2024

8/10 Good

Choui yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard BK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only overnight stay to catch a flight. Hotel stay generally pleasant. Breakfast provided. Only drawback is the hotel is located on the wrong side of the city on a very busy road.
Stayed 1 night in Oct 2024

10/10 Excellent

MOHAMED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohd shariff

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

sidney kwok hong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the breakfast can starts from 6 instead of 6:30, much more convenient for the early flight customers .
Stayed 1 night in Oct 2024

10/10 Excellent

Henn Kiew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Thank you we liked everything especially the friendliness of your Staff and being very helpful in any way The cleanliness of the Hotel and of course the Breakfast was magnificent Warm Regards Andrew
Stayed 3 nights in Sep 2024

10/10 Excellent

Wong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, room was clean and comfortable. Friendly staffs.Price was reasonable and free breakfast. This my 5th time stay in this hotel. Will be back again for my next trip.
Stayed 1 night in Sep 2024

8/10 Good

Lai Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Located at the fringe of the city, the Holiday Inn Express is a very quiet hotel. The hotel and the rooms were clean, the queen-sized bed plus the pillows were very comfortable and provided restful sleep. The staff are very friendly and helpful. Breakfast was the same typical Malaysian food everyday. Could have been better if there was variation especially for me who stayed there for 6 days. Nearby, there were a few seafood restaurants. Transport to the nearby city centre and shopping outlets is easily available by Grab.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheerful, efficient and helpful staff. The housekeeping staff kept the room clean and provided fresh sheets every day. Coffee bar was replenished every day. The front office staff were cheerful, friendly and knowledgeable. Check-in and check-out accomplished within 5 minutes. Breakfast spread was sufficiently comprehensive. Just need to replenish finished items promptly during peak period. Good spread of bread, pastries and kuih kuih. The hotel could do with 24-hour room service for late arriving guests. It was a very pleasant 4-day stay at this hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Lai Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

MONA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2024

8/10 Good

KIM JOO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD VALUE FOR MONEY HOTEL TO COME BACK .
Stayed 2 nights in May 2024

10/10 Excellent

Benedict Mount Kwun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Expression
Assigned a room facing the hill and the window was covered up. Terrible thing to do where guest can draw the day and night curtains accordingly. The breakfast food and service were a mad house. Food qualify was poor and soiled dishes were all over the tables. Location is poor with no supporting commercial building or amenities.
Stayed 1 night in Jun 2024

10/10 Excellent

Athena Xin Hui

Liked: Cleanliness, staff & service, property conditions & facilities
The laundry service is very convenient for use especially for people who just finish hiking mount KK and will still be staying at Sabah for few more days, definitely don't want to keep those dirty clothing around for few days. Can have more units of the washer and dryer.
Stayed 3 nights in Jun 2024

10/10 Excellent

bingxing

Stayed 1 night in Jun 2024

10/10 Excellent

YASUMITSU

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Xin

Stayed 2 nights in May 2024

8/10 Good

Looi Chai

Stayed 1 night in May 2024

10/10 Excellent

Dhanieya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed their buffet
Stayed 2 nights in May 2024

10/10 Excellent

Conrad

Staff were very helpful and even though I arrived very early am, they were still very friendly.
Stayed 7 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located, clean and the staff are friendly and helpful. They have a good buffet breakfast.
Stayed 4 nights in Mar 2024