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Crown Garden Hotel

3.0 star property

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Photo gallery for Crown Garden Hotel

Beach
Lobby
Lobby
Front of property
In-room safe, free WiFi, wheelchair access

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
PT 302 & 303, Jalan Kebun Sultan, Kota Bharu, Kelantan, 15300
  • Siti Khadijah Central Market
    ‪7 min walk‬
  • Kampung Kraftangan
    ‪10 min walk‬
  • Handicraft Village and Craft Museum
    ‪10 min walk‬
  • Kota Bharu (KBR-Sultan Ismail Petra)
    ‪16 min drive‬

Room options

View all photos for Deluxe Premier

Deluxe Premier | In-room safe, free WiFi, wheelchair access

Deluxe Premier

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | In-room safe, free WiFi, wheelchair access

Family Triple Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin

Superior Twin | In-room safe, free WiFi, wheelchair access

Superior Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double

Superior Double | In-room safe, free WiFi, wheelchair access

Superior Double

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Studio Suite

  • City view
  • Sleeps 4
  • 1 King Bed

Standard Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi, wheelchair access

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Interior

Executive Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, free WiFi, wheelchair access

Family Room

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About this property

Crown Garden Hotel

3-star Kota Bharu hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Crown Garden Hotel offers 81 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Satellite television is provided. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Kota Bharu hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Crown Garden Hotel has designated areas for smoking.

Crown Garden Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: MYR 100.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 35.00 per room (one way)
  • Early check-in fee: MYR 100.00 (subject to availability)
  • Late check-out fee: MYR 100.00 (subject to availability)
  • Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Crown Garden Hotel Kota Bharu
Crown Garden Kota Bharu
Crown Garden
Crown Garden Hotel Kota Bharu Kelantan
Crown Garden Hotel Hotel
Crown Garden Hotel Kota Bharu
Crown Garden Hotel Hotel Kota Bharu

Crown Garden Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 10 out of 33 reviews
Rating 4 - Poor. 7 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

CHEE KHEONG

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Old and dirty towels. Staff respond is poor.
Stayed 2 nights in Apr 2022

6/10 Okay

dalila

Business traveler
Liked: Cleanliness, staff & service
very afffordable. not expect so much. basic amenities availble. but the hotel is bit too old. but value the money
Stayed 1 night in Oct 2021

8/10 Good

LIM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Ramli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At price, it worth staying
Location is good with shopping centre nearby with just a walking distance. There a lot of eateries around. As for the room, there is a tv but only 2 channel to view. Front desk staff are kind and very helpful
Stayed 2 nights in Feb 2020

6/10 Okay

Lim

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location. Services are quite poor. A lot of items are only available upon request
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Norazlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Hui Ming

Disliked: Cleanliness, staff & service
location is good but not the hotel condition
Hotel location is good n convenient. many stalls along the street. there's one famous nasi ayam kukus nearby but very long queue. the receptionist is very friendly n too bad forgotten to mark her name. the rest of the staff so so ... no smiling face n no greeting at all. housekeeping service is very poor too. hotel condition is old n it would rate better / attract more guests if they can improve & re touch~up the hotel.
Stayed 1 night in Sep 2019

6/10 Okay

Henry, Ipoh, Perak DR

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
The only LIKE that I love most.. Is the LOCATION as its everybody's preferred CHOICE : there are 3 banks, Food are aplenty... all within walking distance...
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
some staff give very excellent servis.. keep it up
Stayed 2 nights in Apr 2019

6/10 Okay

Juliana, Penang, My

Liked: Staff & service
Pros: Nice reception Clean room Cons: No towel until 12am very bad Sound proofing bot good and we can here all the noise from banquet hall for cny dinner Bed is too soft Room quite small
Stayed 1 night in Feb 2019

6/10 Okay

Faizulzila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv rosak, Telefon bilik rosak
Stayed 1 night in Feb 2019

6/10 Okay

Mun

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Tan, Kelantan

Liked: Cleanliness
Disliked: Property conditions & facilities
Unpleasant experience
The door of the room can’t open. I call the receptionist and promised to come up to solve it. Waited for more than ten minutes, no come up. Go down to the reception counter and a man follow me to solve it It should not happen this way
Stayed 1 night in Oct 2018

8/10 Good

SAADATUL NAFISAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

2/10 Terrible

Nur syafiqah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty place , comforter not change very smelly room
Stayed 1 night in Sep 2018

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but room lack of view
Good location, at a quiet corner but within walking distance to shopping and eateries. Room was small and had no view. My window was facing another room's window. Breakfast lacks variety.
Stayed 1 night in Jul 2018

4/10 Poor

KAZUHIRO

Disliked: Cleanliness, property conditions & facilities, room comfort
No Standard
Room is very smelly. No windows.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good value
Nice location with good wifi. they have acceptable breakfast spread. Parking could be an issue if they have events like wedding dinner at night
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Never Again.
I paid extra to get deluxe room but given a room without window. I believe they purposely choose the room for online customer.The hotel location is at secluded area and you don't feel safe to walk arround especially if you are alone.

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Positives: Location is good...in Chinatown itself with loads of food everywhere. Friendly staff. Negatives: Hotel needs a huge revamp. The condition of the room I stayed is worn & old. not worth the money. Small vs other hotels I stayed before within tht price range. Slow wifi. Old box TV...not even flat screen. Moldy toilet tiles. Even the chrome on the shower severely corroded. Unless they do a major upkeep of the hotel, I can safely say I will not stay here again.

4/10 Poor

Cris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cleanest very bad.