10/10 Excellent
Yelena
Jul 1, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yelena
Stayed 1 night in Jun 2019
Palazzo
3.5 star property
Choose dates to view prices
Photo gallery for Palazzo
Reviews
1010 out of 10
Exceptional
Popular amenities
- Bar
- 24/7 front desk
- Breakfast included
- Room service
- Housekeeping
- Laundry
Explore the area
Ulitsa Gasheka 1D, Kostanay, 110000
- Kostanay (KSN)19 min drive
Room options
View all photos for Standard Double Room, River View
Standard Double Room, River View
- 258 sq ft
- River view
- Sleeps 2
- 1 Double Bed
View all photos for Standard Twin Room, River View
Standard Twin Room, River View
- 258 sq ft
- River view
- Sleeps 2
- 2 Twin Beds
View all photos for Panoramic Suite, River View
Panoramic Suite, River View
- 517 sq ft
- River view
- Sleeps 4
- 1 Queen Bed and 1 Queen Sofa Bed
About this property
Palazzo
3.5-star Kostanay hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Palazzo offers 24 air-conditioned accommodations with minibars and complimentary bottled water. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This Kostanay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Palazzo is a smoke-free property.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Palazzo has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Russian
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
Food and drink
- Free buffet breakfast available daily 8:00 AM to 10:00 AM
- A bar/lounge
- A restaurant
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Meeting rooms
Accessibility
- Elevator
More
- Banquet hall
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- Smart TV
Food and drink
- Electric kettle
- Free bottled water
- Limited room service
- Minibar
More
- Air conditioning
- Desk
- Free local calls
- Heating
- Iron/ironing board
- Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Property is also known as
Palazzo Hotel Kostanai
Palazzo Kostanai
Hotel Palazzo Kostanai
Kostanai Palazzo Hotel
Palazzo Hotel
Palazzo Hotel Kostanay
Palazzo Kostanay
Hotel Palazzo Kostanay
Kostanay Palazzo Hotel
Palazzo Hotel
Hotel Palazzo
Palazzo Hotel
Palazzo Kostanay
Palazzo Hotel Kostanay
Palazzo Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
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Rating 2 - Terrible. 0 out of 1 reviews" "
2 - Terrible
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10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities