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Stillwell Hotel

2.5 star property

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Photo gallery for Stillwell Hotel

Hiking
Hiking
Point of interest
Front of property
King Room | Individually decorated, individually furnished, travel crib, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
1 Kosciuszko Rd, Charlotte Pass, NSW, 2624
  • Kosciuszko National Park
    ‪1 min walk‬
  • Mount Stilwell Walk Trailhead
    ‪7 min walk‬
  • Main Range Walking Track Trailhead
    ‪7 min walk‬
  • Jindabyne, NSW (QJD)
    ‪40 min drive‬

Room options

View all photos for Queen Room

Queen Room | Individually decorated, individually furnished, travel crib, free WiFi

Queen Room

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for King Room

King Room | View from room

King Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Interconnecting Doors)

Individually decorated, individually furnished, travel crib, free WiFi

Family Room (Interconnecting Doors)

  • Mountain view
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed

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About this property

Stillwell Hotel

Charlotte Pass hotel with ski-in/ski-out access
Ski into Stillwell Hotel, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes. Housekeeping is available on request.
Stillwell Hotel offers 17 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. This Charlotte Pass hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided on request.
Recreational amenities at the hotel include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. Stillwell Hotel helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Stillwell Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Stillwell Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 12 miles
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: AUD 10 to 25 for adults and AUD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's club
  • Cross-country skiing
  • Downhill skiing
  • Gym
  • Hiking/biking trails
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between June 1 and October 4.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 for adults, and AUD 10 to 25 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Stillwell Hotel Kosciuszko National Park
Hotel Stillwell Hotel Kosciuszko National Park
Kosciuszko National Park Stillwell Hotel Hotel
Stillwell Kosciuszko National Park
Stillwell
Hotel Stillwell Hotel
Stillwell Hotel Hotel
Stillwell Hotel Charlotte Pass
Stillwell Hotel Hotel Charlotte Pass

Stillwell Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 25 out of 51 reviews
Rating 8 - Good. 13 out of 51 reviews
Rating 6 - Okay. 7 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Josie

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff tried hard to accommodate but experience fell short of expectation. won't stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for the main trail
Very clean and comfortable hotel to stay at to before or after hiking the main trail. The staff were lovey and the food good.
Stayed 1 night in Mar 2024

6/10 Okay

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
It’s noisy. Could even hear my neighbours talk. Very disappointing will not refer nor return.
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Kita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff- we left our bags before and after our stay.
Stayed 1 night in Jan 2023

10/10 Excellent

Jean

Stayed 3 nights in Dec 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stay at a summer high spot
Amazing location and very thankful it is available in Summer. Very friendly staff.
Kangaroo Ridge just above the hotel
Stayed 3 nights in Dec 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Stillwell was great. The staff were awesome, and being so close to Mount Kosciusko allowed for an easy start for Hiking in the region.
Stayed 5 nights in Jan 2023

2/10 Terrible

Samuel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried cancelling this reservation weeks ago - I waited on hold for over 45 minutes twice to the hotel ( as no one was answering ) only to be told that i had to talk to wotif. Then wotif person told me that they can’t contact the hotel
Stayed 1 night in Sep 2022

2/10 Terrible

KAI CHENG

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended. Couldn’t contact the hotel at all. Very inconvenient. You could not drive to the hotel as they doesn’t allow staying overnight, forcing customers to pay for expensive and time consuming transport.
Stayed 1 night in Sep 2022

2/10 Terrible

Justine

Disliked: Staff & service
Stayed 5 nights in Jul 2022

10/10 Excellent

Heath

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

8/10 Good

Jeannette

Traveled with group
Liked: Cleanliness, staff & service, amenities
Our room had a great view of the slopes and was very clean albeit small but we didn’t mind as we were out exploring most of the time.
Stayed 1 night in Mar 2022

6/10 Okay

Bill

Traveled with partner
Liked: Staff & service, property conditions & facilities
Clean but very basic room,staff were pleasant& helpfull. Room had nowhere to sit other than bed, very awkward to boil jug or recharge phone etc. Needs at least 2 chairs and small table. Not suitable for more mature age clients because of the above also stairs.. would not return.
Stayed 2 nights in Mar 2022

4/10 Poor

Naomi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very noisy - could hear people in the other rooms talking and using the bathrooms through the night
Stayed 1 night in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well-run, the meals were great, the service perfect
Stayed 2 nights in Nov 2021

8/10 Good

Hoh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back!.
Very happy and no complaints. Very friendly and helpful staff.
Stayed 1 night in Apr 2021

8/10 Good

Hoh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again.
Very friendly and helpful staff.
Stayed 2 nights in Apr 2021

6/10 Okay

Andrew

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Room was adequate and seems to have been recently renovated. No TV and fridge were as expected so we were ready for it. Wifi was passable with regular drop out or slow speed. Fan in the bathroom quite noisy and wish that it was a separate switch to the light. Good value overall given the exclusive location of the hotel.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great choice for Charlotte Pass!
The hotel was lovely, and great value for the price. It's right in Charlotte Pass which is perfect for an early morning start to Kosciuszko, and the staff were kind enough to facilitate late night check in even though we were arriving well after hours. It also has a great cafe on site with good coffee and breakfast options. Definitely recommend!
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short stay - we were there for 4 nights. Minimal room adornments, but comfortable and functional - perfect for resting after a day's hiking. Meal options limited, but food is well prepared, tasty and serves are generous. The hotel and facilities were as advertised and perhaps exceeded the advertising.
Stayed 4 nights in Feb 2021

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great summer hiking base
This is the perfect location for a hiker- right at the start of some of the Snowy Mountains most beautiful walks. The hotel has comfortable beds and the rooms are a good size. The hotel restaurant offers basic pizza Mexican dinners/ lunch and can provide a packed lunch.The schnitzel burger was good! The rooms could do with bedside lamps and a bar fridge but are value fit money. We’ll be back to do more hiking!!!
Stayed 3 nights in Feb 2021

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seniors Kosiosko Trip
Stayed here with 3 other couples during summer as a base to hike Mt Kosciosko. Friendly, courteous staff who made our stay enjoyable. While only partly occupied as not yet winter, the hotel was well maintained, clean and all services were quite functional.
Stayed 2 nights in Feb 2021