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Neptune Luxury Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neptune Luxury Resort

Garden
Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
Terrace/patio
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Mastichari, Kos, 853 02
  • Neptune Hotel Strand
    5 min walk
  • Lido Waterpark
    3 min drive
  • Mastichari Beach
    8 min drive
  • Kos (KGS-Kos Island Intl.)
    15 min drive

Room options

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Luxury Suite, 1 Bedroom

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms, Beachfront

Executive Apartment, 2 Bedrooms, Beachfront | In-room safe, desk, blackout drapes, soundproofing

Executive Apartment, 2 Bedrooms, Beachfront

  • 700 sq ft
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, soundproofing

Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room Private Pool

Superior Twin Room Private Pool | In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room Private Pool

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Apartment

Executive Apartment | In-room safe, desk, blackout drapes, soundproofing

Executive Apartment

  • 700 sq ft
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment | In-room safe, desk, blackout drapes, soundproofing

Superior Apartment

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room Sea View

Standard Twin Room Sea View | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room sea view

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room sea view

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | In-room safe, desk, blackout drapes, soundproofing

Family Room (Deluxe)

  • 602 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, blackout drapes, soundproofing

Standard Single Room

  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, Sea View

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Sea View (Meltemi)

Presidential Suite, Sea View (Meltemi) | In-room safe, desk, blackout drapes, soundproofing

Presidential Suite, Sea View (Meltemi)

  • 1830 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, Beachfront

Superior Apartment, Beachfront | In-room safe, desk, blackout drapes, soundproofing

Superior Apartment, Beachfront

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, soundproofing

Executive Suite

  • 700 sq ft
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | In-room safe, desk, blackout drapes, soundproofing

Luxury Suite, 2 Bedrooms

  • 1023 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Family room

In-room safe, desk, blackout drapes, soundproofing

Superior Family room

  • 495 sq ft
  • Sleeps 5
  • 4 Twin Beds

About this property

Neptune Luxury Resort

5-star Kos hotel with free water park, connected to the convention center
Spend the day catching some rays at the beach, relaxing by one of Neptune Luxury Resort's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Neptune Luxury Resort offers 569 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Kos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

4 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Neptune Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Guests under 16 years old are not allowed in the spa.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Neptune Luxury Resort you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 poolside bars. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Guests can use the indoor pool and outdoor pool at a partner property. Complimentary self parking is available on site.

Neptune Luxury Resort has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Umami Asian Restaurant - Overlooking the ocean and pool, this theme restaurant specializes in Asian cuisine and serves dinner only. A children's menu is available.
Taverna - This poolside restaurant specializes in Greek cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Osteria - Overlooking the ocean and garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
MEATing Grill House - This steakhouse specializes in American cuisine and is located by the pool. Open select days.
Main Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 beach bars
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Main Restaurant
  • MEATing Grill House
  • Osteria
  • Taverna
  • Umami Asian Restaurant

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping mall
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19,106 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 37 buildings
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 1471Κ015A0416400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Neptune Convention Centre
Neptune Convention Centre Kos
Neptune Hotels Resort
Neptune Hotels Resort Convention
Neptune Hotels Resort Convention Centre
Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Luxury Resort Kos
Neptune Luxury Resort Hotel
Neptune Luxury Resort Hotel Kos
Neptune Hotels Resort Convention Centre Spa

Neptune Luxury Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 294 out of 381 reviews" "
Rating 8 - Good. 72 out of 381 reviews" "
Rating 6 - Okay. 8 out of 381 reviews" "
Rating 4 - Poor. 6 out of 381 reviews" "
Rating 2 - Terrible. 1 out of 381 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, the hotel facilities are all well maintained, service is very good in general and all restaurants are very good and reasonably priced
Stayed 10 nights in Aug 2024

10/10 Excellent

Daljit Singh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very good stay, excellent location and something for all ages. We stayed at the executive suite, which was brilliant in every way! We wanted to extend our stay but the hotel was fully booked! No riff raff, in terms of the people who stay there. All family orientated. Very clean throughout and the venue is very well thought out, a mini little Greek village! Sun sets, Mountain View and so much more, we will definitely be back. If I was to be extremely picky, the evening buffet was a little similar, but on certain days when changes were made, the food was awesome! 10/10!! Thank you to Neptune and all its staff!
Stayed 8 nights in Aug 2024

10/10 Excellent

Rossi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family holiday at Neptune. Cannot fault the service and the grounds and amenities are beautifully kept. Our kids (7&11)particularly enjoyed the daily football matches, evening open air cinema and evening entertainment. We also enjoyed the water sports on offer as well as doing absolutely nothing lounging by the pool with the beautiful sea view! Would highly recommend for a relaxed family holiday and look forward to returning in the future.
Stayed 12 nights in Aug 2024

10/10 Excellent

konstantinos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Eleni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing stay and very relaxing holidays! The facilities were more than anyone could wish for, excellent room condition and service, tennis courts, creative time for the kids and activities for all ages. Would recommend to anyone for a relaxing family holidays!
Stayed 7 nights in Jul 2024

10/10 Excellent

nahla

Excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

najlaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jul 2024

10/10 Excellent

Marios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Kos getaway
It was an absolutely stunning resort with lots of things to do, beautiful pools, gardens, activities, and wonderful food! We had a magical time for 2 days and wish we could have stayed longer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gad

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, everything taken care of, staff were really nice and helpful, room was amazing, pools were clean, plenty to do and see, beach is great. So nice!
Stayed 7 nights in Jun 2024

4/10 Poor

Rodrigo

Stayed 7 nights in Jun 2024

10/10 Excellent

Sivasudhan, Ilford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff.
Stayed 7 nights in Sep 2023

10/10 Excellent

Jonathan

Stayed 7 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Oasis
I have never stayed in a five star hotel and if they are all like this I'd be happy to pay the extra pennies all the time! It was really luxurious and comfortable, staff were very welcoming and friendly. Breakfast was fantastic and there were about 4 swimming pools and different sections of beach with a different vibe. Really loved it. Took windsurfing lessons while there and they were great. Close to the airport. I hired a car from the hotel one day - very simple - and visited Kardemena, Kefalos and Tigati and did not regret my decision to stay here. Was with a friend. I sometimes travel solo and in that case might prefer to be somewhere I can walk out of the hotel and be close to bars etc but the feeling of this place being like a safe sanctuary added to the 'escape' element of the holiday. Would recommend to anyone - couldn't fault it and felt genuinely sad to leave.
Stayed 7 nights in Sep 2023

10/10 Excellent

Richard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing with great facilities.
Great resort. We had an issue when we first checked in, however, it was dealt with promptly and to our satisfaction. The room we had was very modern and clean and in a great location. The facilities were superb, with a large number of sports options readily available. Great Tennis courts, football, mountain biking, archery and Padle tennis. We found our stay very relaxing and will hope to return soon.
Stayed 7 nights in Aug 2023

10/10 Excellent

Mansur

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff, but rooms are old and dated. Need renovation to make the stay not just good but excellent!
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 stars
Absolutely amazing place, staff were so friendly, breakfast wonderful, entertainment fun. Pools were clean and many of them. Easy to get a lounger. Free upgrade to Executive Suite too. I cannot fault this place at all! 100 stars
Stayed 3 nights in Aug 2023

10/10 Excellent

Siqi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay
Stayed 5 nights in Aug 2023

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimo resort con tante piscine, camere ampie, colazione infinita e servizio eccellente. Animazione per fortuna assente, solo uno spettacolo la sera. Zona bambini molto bella, anche se le attività proposte sono scarse. La clientela è quasi tutta tedesca.
Stayed 7 nights in Jul 2023

10/10 Excellent

Maximillian Edwin

Liked: Staff & service, amenities
Staff, cleanliness and facilities were all excellent.
Stayed 7 nights in Aug 2023

10/10 Excellent

Abigail

Stayed 2 nights in Aug 2023

10/10 Excellent

Eva

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large sports area with basketball, tennis, mini golf, squash, beach valleyball, gym, gym classes, yoga on the beach Activities all day for kids and teenagers, free childcare Amazing surroundings
Stayed 9 nights in Jul 2023

8/10 Good

Jihad, Atchaneh

Stayed 7 nights in Jul 2023