20 Aug 2018
Disliked: Staff & service, property conditions & facilities
Beautiful setting, simple facilities
The Comwell Klarskovgaard as a hotel is in a very beautiful setting, just a short walk to the beach amid woods and open fields. But it is lacking in any storage space for clothing except for a few hangers for shirts: no hangers for pants, no drawers or shelves. This may be a modern trend in hotels, but it does not serve its guests well. Another guest arrived at a time when no one was available to greet her at reception. The hotel had sent her an email indicating the limited times available for checking in, but the email was only sent on the day of arrival. There was absolutely no staff available on the premises to provide assistance. This is unacceptable. Every hotel should have some staff available on site at all times in case of emergency.
Stayed 3 nights in Aug 2018