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Suzuranso

2.5 star property

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Property amenity
[Lake side] Japanese-Western style room | In-room safe, soundproofing, free WiFi, bed sheets
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Point of interest
[Lake side] Japanese-Western style room | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
5-1198 Akaho, Komagane, Nagano, 399-4117
  • Komagane Folk Museum
    ‪6 min walk‬
  • Komagatake Ropeway
    ‪267 min walk‬
  • Senjojiki Cirque
    ‪239 min walk‬

Room options

View all photos for [Lake side] Japanese-style room with 10 tatami mats

[Lake side] Japanese-style room with 10 tatami mats | In-room safe, soundproofing, free WiFi, bed sheets

[Lake side] Japanese-style room with 10 tatami mats

  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [No View] Japanese room with 10 tatami mats

[No View] Japanese room with 10 tatami mats | In-room safe, soundproofing, free WiFi, bed sheets

[No View] Japanese room with 10 tatami mats

  • Sleeps 4
  • 4 Twin Futons

View all photos for [Lake side]Japanese room 8 tatami mats + Hiroen

[Lake side]Japanese room 8 tatami mats + Hiroen | In-room safe, soundproofing, free WiFi, bed sheets

[Lake side]Japanese room 8 tatami mats + Hiroen

  • Lake view
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Lake side] Japanese-Western style room

[Lake side] Japanese-Western style room | In-room safe, soundproofing, free WiFi, bed sheets

[Lake side] Japanese-Western style room

  • 244 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Forest Side] Japanese room 8 tatami mats + Hiroen

[Forest Side] Japanese room 8 tatami mats + Hiroen | In-room safe, soundproofing, free WiFi, bed sheets

[Forest Side] Japanese room 8 tatami mats + Hiroen

  • Sleeps 3
  • 3 Twin Futons

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The price is $243 total
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About this property

Suzuranso

Komagane ryokan walkable to Komaganekogen Ski Area
Along with spa services, this smoke-free ryokan has a garden and a communal living room. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Bathrooms are shared.
Suzuranso offers 24 accommodations with safes and slippers. This Komagane ryokan provides complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include toilets with an electronic bidet, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are hot springs open between 3:00 PM and 11:00 PM.

Suzuranso features hot springs. Wireless Internet access is complimentary. This hot springs ryokan also offers spa services, a terrace, and a vending machine. Onsite covered self parking is complimentary.

Suzuranso is a smoke-free property.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Kaiseki meal
  • Tea service

Things to do

  • Hot spring
  • Shopping

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Massage
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 2 and younger are not allowed at this property; All guests older than 2 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 2 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Suzuranso Ryokan
Suzuranso Komagane
Suzuranso Ryokan Komagane

Suzuranso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel susuranso

We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains.
Stayed 2 nights in Apr 2025

6/10 Okay

KIA TOON

Traveled with family
Liked: Cleanliness
Everything else about the property is fine... but the onsen was patronized by local customers with full body tattoos. We were not comfortable with that.
Stayed 1 night in Feb 2025

10/10 Excellent

LUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2024

8/10 Good

なつひこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

??

Traveled with family and small children
Liked: Amenities
早太郎温泉や、夕食の懐石料理、朝食の数多くのおかずがとても美味しく、山登りや観光で疲れた体が癒されました。
Stayed 2 nights in Jul 2024

8/10 Good

??

Liked: Cleanliness, staff & service
スタッフの対応が良かった😉
Stayed 1 night in Jul 2024

10/10 Excellent

kenji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Mieko

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

YOSHIO

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2021

10/10 Excellent

Fuyuhiko

Stayed 1 night in Nov 2021

10/10 Excellent

naruki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も清潔で天然温泉も最高でした
Stayed 1 night in Oct 2021

10/10 Excellent

Takayo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフさんの対応、お料理、お風呂、全てとても良かったです！
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食付きにしたのですが、6時に出ると言ったら持ち運びできるようにおにぎりとおかずを準備してくれました。とても良かったです。 温泉のお湯は熱すぎず良かった。
Stayed 1 night in Aug 2021

6/10 Okay

shouichi

Traveled with group
Liked: Cleanliness, staff & service
きれいな宿でした 食事もお値段以上だと思います
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
なにより食事がとても良かったです。地元お野菜を一つ一つ手作りで調理されていて、優しい味がしました。1人づつお釜で出されたご飯は、無農薬のミルキークイーン。 ただ、１番近いコンビニが車で5分と少し不便に感じましたが、必要な物をしっかり準備して行けば問題ないと思います。 施設は清潔感があり、スタッフの方もとても親切かつ丁寧で温かみのある宿でした。
Stayed 1 night in Jul 2021

10/10 Excellent

HIROSHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

温泉

温泉がとても良かったです。
Stayed 1 night in Mar 2021

8/10 Good

MINORU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021