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Novotel Kolkata Hotel & Residences Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Novotel Kolkata Hotel & Residences Hotel

Reception
Sports facility
International cuisine
Indoor wedding
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Free WiFi

Explore the area

Map
CF11 Action Area 1C, New Town Rajarhat, Barasat, West Bengal, 700156
  • Axis Mall
    ‪1 min walk‬
  • Rabindra Tirtha
    ‪18 min walk‬
  • Biswa Bangla Convention Centre
    ‪3 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom, Kitchenette

Premium bedding, down comforters, minibar, in-room safe

Premium Apartment, 1 Bedroom, Kitchenette

  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Twin Room, 2 Twin Beds, Club Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Premier Twin Room, 2 Twin Beds, Club Lounge Access

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 1 Twin Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room, 1 Twin Bed

  • 300 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premier Room, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed, Club Lounge Access

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Club Lounge Access

Premier Suite, 1 King Bed, Club Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 King Bed, Club Lounge Access

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 Double Bed, Kitchenette

Premium bedding, down comforters, minibar, in-room safe

Premium Studio, 1 Double Bed, Kitchenette

  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Kolkata Hotel & Residences Hotel

5-star Barasat hotel, connected to a shopping center in New Town
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Kolkata Hotel & Residences Hotel offers 340 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, Novotel Kolkata Hotel & Residences Hotel features a 24-hour health club and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 14 meeting rooms. This luxury hotel also offers a children's pool, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site, along with a car charging station.

Novotel Kolkata Hotel & Residences Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Square - This restaurant specializes in international cuisine. Open 24 hours.
Sante - This bar serves light fare only. Open 24 hours. Open daily.
Blue Tokai - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: INR 799 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Tokai
  • Sante
  • The Square

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 1 2025 to February 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1000 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 799 per person
  • Airport shuttle fee: INR 1400 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: INR 1000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Kolkata Novotel Hotel
Novotel Kolkata Hotel opening September 2014
Novotel Kolkata Hotel
Novotel Kolkata
Novotel Kolkata & Residences
Novotel Kolkata Hotel Residences
Novotel Kolkata Hotel Residences Hotel
Novotel Kolkata Hotel & Residences Hotel Hotel
Novotel Kolkata Hotel & Residences Hotel Barasat
Novotel Kolkata Hotel & Residences Hotel Hotel Barasat

Novotel Kolkata Hotel & Residences Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 102 out of 222 reviews
Rating 8 - Good. 75 out of 222 reviews
Rating 6 - Okay. 17 out of 222 reviews
Rating 4 - Poor. 17 out of 222 reviews
Rating 2 - Terrible. 11 out of 222 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Debabrata

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Property is not well maintained. Everything is older and rusty in the rooms. Nice location.
Stayed 1 night in Oct 2024

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Checked us in several hour’s early. Very friendly staff. Great chicken wings!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kento

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and felt like home. My kid liked the game zone and the swimming pool the most.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aniruddha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True value for money
Stayed 2 nights in Aug 2024

10/10 Excellent

Ankush

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

vilas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at Novotel was good. Staff very supportive

8/10 Good

sreya

Stayed 2 nights in May 2024

10/10 Excellent

Deovbrath

Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again.
Stayed 4 nights in Mar 2024

6/10 Okay

akta

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Agnimitro

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 3 nights with two toddlers. Do not at all recommend if you are staying with families particularly small children. The hotel had banquets, fashion shows and marriage parties going on evert day, the noise was unbearable throughout the day. You could hear rock music and Bollywood music from the 12th floor late at night. Repeated complaints had no avail as they simply say it's a private function and they can't do anything. Basically they will neglect guests for cheap banquets. Housekeeping was almost non-existent. Asked for teaspoons (from IRD and HK) for my kid who needed medication to be fed by spoon but never received them. Was given the explanation that only disposable stirrers are provided. Rooms are small for a hotel of this stature and bathroom floors have very slippery wall tiles, who puts wall tiles on floor in a hotel is beyond my comprehension. My kid slipped and got his head. We asked for an anti skid pad and was told they don't have any. Seemed they don't even know what it is. There were couples of questionable nature frequenting the rooms, like those that you see in hourly rate kind of hotels. If you know I mean avoid this hotel at all costs if you are traveling with family. The only positives was our housekeeping staff Momin who did a decent job of cleaning the room, they should hire more staff like him who genuinely care for the guests. Breakfast is limited and not worth the price. There are much better options for your money.

10/10 Excellent

Ranit

Liked: Cleanliness
Decorative and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Concierge service was excellent. Nice to be located next to shopping mall within walking distance. Nice coffee shop downstairs with excellent pastries! :)
Stayed 1 night in Jan 2024

10/10 Excellent

Rohit

Stayed 1 night in Jan 2024

8/10 Good

Malay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Had booked multiple rooms with family. Good hotel, comfortable rooms. Staff polite and very obliging. However, on several occasions the room service and requests took a long time to be fulfilled and at times not fulfilled at all. Breakfast was very good, but the live action items were very slow and once again on several occasions our orders did not come through and had to be chased a few times. Overall a comfortable and good stay. Management should work on looking at speeding up some service requests.
Stayed 2 nights in Dec 2023

2/10 Terrible

Malini

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We made a reservation for 12 nights sight unseen. Unfortunately we had to check out after the first night because of overwhelming smell of pesticide that irritated our lungs, loud music late into the night and during the day. They are listed as offering a full kitchen, however, in reality what you get is a kitchenette with a tiny refrigerator. We made the mistake of paying them in advance sight unseen. They declined to issue a refund.
Stayed 12 nights in Dec 2023

8/10 Good

Arnab, Fremont

Stayed 3 nights in Dec 2023

10/10 Excellent

Sushanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Dr. Vibhuti

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Hafiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel away from busting city of Kolkata
Very good hotel, very friendly staff, very clean throughout, check-in and check-out was easy, room was good, enough toiletries in the bathroom. But the hotel authority needs to accommodate more seats around the reception areas, lots of people came early check-in, so not enough available seats around or occupied by other customers. People either standing or roaming around the coffee shop.
Stayed 5 nights in Dec 2023

10/10 Excellent

Anuj

Stayed 2 nights in Nov 2023

10/10 Excellent

Sunita

Stayed 2 nights in Nov 2023

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a welcome relief in the city, as the swimming pool area was nice and it was great to have the bar (with a 24 hour option for the hardcore people out there). It was great to have the option of in-room dining also.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in the hotel
The staff was excellent, very friendly and helpful. The breakfast was very good and our waiter Nasir was outstanding in his service. The man who cleaned our room even folded my clothes. I would highly recommend this hotel
Stayed 4 nights in Sep 2023

8/10 Good

DURJOY

Liked: Cleanliness
Poor front office experience, worth the price definitely. Housekeeping good, restaurant during breakfast tables were not being cleaned well, lacking hygiene.
Stayed 5 nights in Sep 2023