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Grand Mercure Yatsugatake Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Spa
Sports facility
Combined shower/tub, free toiletries, hair dryer, slippers
Sports facility
Rooftop terrace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • All inclusive
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501
  • Kiyosato Highland Park
    5 min drive
  • Hall of Halls
    7 min drive
  • Hananomori Park
    7 min drive

Room options

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Down comforters, in-room safe, desk, blackout drapes

Classic Room, Japanese style, 4 futon beds, Mountain view

  • 388 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Superior Room with 2 single beds and 2 extra beds

Down comforters, in-room safe, desk, blackout drapes

Superior Room with 2 single beds and 2 extra beds

  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Room with 2 single beds and 1 sofa bed

Down comforters, in-room safe, desk, blackout drapes

Standard Room with 2 single beds and 1 sofa bed

  • 388 sq ft
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Mountain View

Down comforters, in-room safe, desk, blackout drapes

Superior Suite, Multiple Beds, Mountain View

  • Sleeps 12
  • 4 Twin Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

Down comforters, in-room safe, desk, blackout drapes

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Down comforters, in-room safe, desk, blackout drapes

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

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Exterior

Izumigo Kiyosato Kogen Hotel

Hot Tub
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (80)
The price is $344
per night
$379 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

Grand Mercure Yatsugatake Resort & Spa

4-star Hokuto hotel with restaurant
A restaurant, a complimentary children's club, and an outdoor tennis court are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, spa services, a children's club, and laundry facilities are onsite. Housekeeping is available on request.
Grand Mercure Yatsugatake Resort & Spa offers 250 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Hot springs and an outdoor tennis court are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Some rates at Grand Mercure Yatsugatake Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. Grand Mercure Yatsugatake Resort & Spa features hot springs and an outdoor tennis court. This family-friendly hotel also offers spa services, a library, and a complimentary children's club. Complimentary self parking is available on site, along with a car charging station.

Grand Mercure Yatsugatake Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Grand Mercure Yatsugatake Resort & Spa has a restaurant on site.
Le SENSORIEL - This restaurant serves breakfast and dinner. Open select days.

All inclusive details

All-inclusive room rates at Grand Mercure Yatsugatake Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children
  • A restaurant

Restaurants on site

  • Le SENSORIEL

Things to do

  • Arcade/game room
  • Free children's club
  • Hot springs
  • Library
  • Outdoor tennis court
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Club Card: JPY 0 per person, per night
  • Child's Club Card: JPY 0 per night, (up to 5 years old)
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 3800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 93 out of 225 reviews" "
Rating 8 - Good. 86 out of 225 reviews" "
Rating 6 - Okay. 31 out of 225 reviews" "
Rating 4 - Poor. 12 out of 225 reviews" "
Rating 2 - Terrible. 3 out of 225 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with 3 people
Stayed 1 night in Jun 2024

10/10 Excellent

MING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great performance for the price
Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
We enjoyed our night stay for relaxation and onsen. My kids (under 6) enjoyed the lobby room play area and the staff were courteous. The izayaka restaurant was a nice treat. Good food for a great price. We’ll be back :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
The hotel is nice and with nice view. The staff in their Japanese restaurant are so caring and considerate. I like this hotel and may book here again is I visit the surrounding area again.
Stayed 4 nights in Jan 2020

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We a nice and pleasant stay. Thank you.
Stayed 1 night in Dec 2019

10/10 Excellent

Janet, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a large resort area for Japanese families. Beautiful and large onsen with nice outside rock area. We were the only Caucasian’s.
Stayed 1 night in Jul 2018

8/10 Good

Monskies, Sydney

Liked: Cleanliness, staff & service
A very kids-friendly hotel
The traditional Japanese room is great for families with small children. The onsen and play areas are just what tired parents need. Very happy with our stay.
Stayed 1 night in Apr 2018

8/10 Good

Shaun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good and bad.
As rated, clean and great service. However very old hotel, and beds are very hard. Bathrooms very small, and overall dated hotel. Caters to large tour buses. Overpriced buffet, amazing local restaurants, best I've had in years. Just need to walk 10-15 mins. Onsen was great but no tattoos!! FYI. My Fuji is amazing if you can see it, and the observatory is good as well. Try picnic bus to rock restaurant, and sunshine meadows. Be sure to catch the early bus, very limited hours.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no frills get away
it was pleasant although a little out of the way, surprised to see quite a number of tourist groups staying over. Breakfast and dinner was decent, it could be better. the room was large compared to most hotels.
Stayed 1 night in Jun 2017

8/10 Good

Takayoshi

Stayed 2 nights in Aug 2024

6/10 Okay

Yohei

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Miyuki

Stayed 1 night in Aug 2024

10/10 Excellent

saito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
チェックイン前のロビーが非常に混雑しており、ドリンクサービスも行列となってしまっていたのは残念です。
Stayed 1 night in Aug 2024

8/10 Good

Takehiro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
全体的にきれいで良かったです
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
ファミリー向け
昨年利用し、建物は古いもののご飯が美味しく、アメニティーの充実やファミリー向けのサービスが良く、また春にリニューアルしたということで今年も利用させてもらいました。 地下の子どもの遊び場は、小学生くらいまでの子が飽きずに楽しめ、小さい子も安心して遊べます。この辺りだと、川遊びなどを考える方も多いと思うので、天気に合わせて利用できるのが嬉しいと思いました。 ラウンジもこのホテルの人気ポイントだと思います。お菓子、ドリンク、お酒が飲み食べ放題。夜もお酒が飲めるのでお酒好きの方は満足されると思います。 食事の順番まちがオンライン受付できるのが助かります。待ち時間に遊び場で遊んで待つこともできるのがいいですね。食事も見た目がよくて心惹かれるものが多く、美味しかったです。 昨年は、アメニティーの小袋が受付横にあって、化粧水・クレンジングなどあったのですが、プラ削減なのか、化粧水などはなく袋も紙？で歯ブラシなども竹を使っていたりと環境配慮が見受けられました。ただ、大浴場の脱衣所には化粧水などは置いてありますが、部屋にはなかったので、小袋がないのなら、部屋にもボトルで置いてほしいと思いました。(体調などで大浴場に行けない人もいると思います)
Stayed 1 night in Aug 2024

6/10 Okay

Atsushi

Stayed 1 night in Aug 2024

4/10 Poor

Saki

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Takamitsu

Stayed 1 night in Aug 2024