HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property

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Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Public bath
Point of interest
Point of interest
Land view from property
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Fuji-Q Highland
    ‪5 min walk‬
  • Lake Kawaguchi
    ‪3 min drive‬
  • Arakurayama Sengen Park
    ‪3 min drive‬

Room options

Comfort Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 279 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

Standard Double Room, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 312 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 172 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

  • 236 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Comfort Twin Room (Eco Plan - No Cleaning Service)

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

  • 299 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 204 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Mt.Fuji View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Standard Double Room, Mt.Fuji View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Non Smoking, Ground Floor

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room, Mt.Fuji View, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Twin Room, 2 Bedrooms, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Family Triple Room, Mt.Fuji View, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room 1F

  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4
  • 4 Twin Beds

Standard Double Room with Mt.Fuji View

  • Sleeps 2
  • 1 Double Bed

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room With Mt.Fuji View

  • Sleeps 2
  • 2 Double Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Twin Beds

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About this property

HOTEL MYSTAYS Fuji Onsen Resort

3-star Fujiyoshida hotel walkable to Fuji-Q Highland
A full-service spa, a restaurant, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a reception hall are onsite.
HOTEL MYSTAYS Fuji Onsen Resort offers 159 air-conditioned accommodations with safes and slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

The hotel offers a restaurant. Wireless Internet access is complimentary. HOTEL MYSTAYS Fuji Onsen Resort features a full-service spa and hot springs. This hot springs hotel also offers a vending machine, laundry facilities, and a front-desk safe. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

HOTEL MYSTAYS Fuji Onsen Resort has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
シェフズレシピ - This restaurant serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The listed breakfast and dinner fees are for guests who stay starting from April 1, 2025. The breakfast fees for guest staying now to March 31, 2025 are JPY 2,200 per adult and JPY 1,100 per child, and the dinner fees are JPY 4,200 per adult.
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Hosted evening meal: JPY 6050

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The public bath is open from 5-10 AM and 3-11 PM daily.

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Starlight Travel, San Francisco

Liked: Amenities
Good
Stayed 2 nights in Dec 2024

8/10 Good

Shlomo

Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice to travel with family Place has beautiful view's, very clean, and good food choices.
Stayed 2 nights in Nov 2024

10/10 Excellent

KAMING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to train station, maybe problem if you have a lots of luggage. Very quiet and nice room size
Stayed 1 night in Nov 2024

8/10 Good

TING LI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wake up to the great view of Mt Fuji
Stayed 2 nights in Dec 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel views!
Amazing views, comfortable spacious room. Staff were friendly and very helpful with questions. Would definitely recommend this hotel to others 😊
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with great Mountain View from our room
Stayed 1 night in Dec 2024

8/10 Good

YU KING

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
富士山景房很棒
富士山景房風景好棒,對住富士山每天起身打開窗簾就見到,每日變化都不會一様真的很美,房間不算細,浴室乾濕分離,空調比較差不可選擇模式只有暖風模式,訓覺會熱醒,酒店有溫泉可以浸,櫃檯職員有禮貌,近富士急車站,附近有餐廳,便利商店方便,唯獨酒店位置不佳有斜路,路太窄拖住喼行會比較難行
Stayed 2 nights in Nov 2024

10/10 Excellent

Md

Stayed 1 night in Nov 2024

10/10 Excellent

Ho Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my stay, but the slope to the hotel can be a bit tricky. If you carry a large suitcase, you will need to go around the hotel and get to the car park first.
Stayed 1 night in Nov 2024

10/10 Excellent

Krishna Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Mountain Views
Stayed 1 night in Nov 2024

6/10 Okay

Eileen

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Yu Fang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view of Mt Fuji
It’s an amazing experience staying here. The room was clean and comfortable with stunning view of Mt. Fuji. Nice Onsen facility . Convenient location walkable to Fuji Q park nearby or bus stop to kawaguchiko station where we can take sightseeing bus around the lake or train back to city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sanwon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

SIU LUN

Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Soon Chye

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Daeig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Chung

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ya Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John, Springdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Zina

Liked: Cleanliness
While the hotel is comfortable, I found that the experience didn’t fully match the high ratings I’d seen in reviews. The facilities and services were quite average, room was very tiny and the restaurant did not meet my expectations. Additionally, there are few dining options nearby, making it challenging to find alternatives. Unfortunately, my overall stay was not as satisfying as I had hoped
Stayed 2 nights in Nov 2024

6/10 Okay

Yang

Traveled with group
Liked: Amenities, property conditions & facilities
not very professional room services staff
Stayed 2 nights in Oct 2024