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HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property

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Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Public bath
Point of interest
View from room
Land view from property
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Fuji-Q Highland
    ‪5 min walk‬
  • Fujiyama Onsen
    ‪3 min drive‬
  • Arakurayama Sengen Park
    ‪3 min drive‬

Room options

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 279 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 312 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 172 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

View from room

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

  • 236 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Comfort Twin Room (Eco Plan - No Cleaning Service)

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

  • 299 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 204 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking, Ground Floor

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

View from room

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Twin Room, 2 Bedrooms, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

View from room

Family Triple Room, Mt.Fuji View, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room 1F

In-room safe, free WiFi, bed sheets

Standard Twin Room 1F

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor

Interior

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Family Fourth Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Double Room with Mt.Fuji View

  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room With Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Twin Room With Mt.Fuji View

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Highland Resort Hotel & Spa

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (901)
The price is $176
per night
$212 total
includes taxes & fees
Feb 21 - Feb 22
Highland Resort Hotel & Spa

About this property

HOTEL MYSTAYS Fuji Onsen Resort

3-star Fujiyoshida hotel walkable to Fuji-Q Highland
A full-service spa, a restaurant, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a reception hall are onsite.
HOTEL MYSTAYS Fuji Onsen Resort offers 159 air-conditioned accommodations with safes and slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

The hotel offers a restaurant. Wireless Internet access is complimentary. HOTEL MYSTAYS Fuji Onsen Resort features a full-service spa and hot springs. This hot springs hotel also offers a vending machine, laundry facilities, and a front-desk safe. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

HOTEL MYSTAYS Fuji Onsen Resort has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
シェフズレシピ - This restaurant serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The listed breakfast and dinner fees are for guests who stay starting from April 1, 2025. The breakfast fees for guest staying now to March 31, 2025 are JPY 2,200 per adult and JPY 1,100 per child, and the dinner fees are JPY 4,200 per adult.
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Hosted evening meal: JPY 6050

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The public bath is open from 5-10 AM and 3-11 PM daily.

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1005 reviews
Rating 8 - Good. 266 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

Dane

Stayed 2 nights in Nov 2024

10/10 Excellent

Giovanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Traveled with family
The public bath is very nice and clean. Rooms are clean - we used buffet first night and last day as it is not near any restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lourdes, Redwood City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, only downside not really close to the main attractions
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Yuting

Traveled with group
Disliked: Staff & service
We were not able to make our reservation due to an issue with travel and the hotel did not respond or give us any partial refund even tho we did not stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok with some minor issues.
Hotel is nice and good location. The only two things that were a problem, was noisy guests banging and/or jumping around till after 11 pm and again before 7am. The bathroom could be a little bigger as the room was a good size.
Stayed 1 night in Oct 2024

10/10 Excellent

Konstantin

Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect, relaxing stay after your Fuji-Q Highland thrills! The staff was extremely helpful when we had to add an extra day to our stay. The rooms allow you to crack the window to get in some fresh Mount Fuji air.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Second time staying there and have always had a great experience. A good location for anyone planning to walk to the Chureito Pagoda and Kawaguchiko since it’s between the two. And has a great onset on the top floor with a view of Mt Fuji. Also great access to FujiQ Highland if you’d like to go there.
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room have good view of Fujisan. Wake up to be greeted by a nice view!
Stayed 1 night in Oct 2024

8/10 Good

IOK TENG

Traveled with family and small children
Liked: Cleanliness, staff & service
Parking is easy, location is good, The room is small, and limited service provided by the hotel. The public bath onsen is okay, cannot really see Mount Fuji unless you stand up in the public bath. Breakfast was so so, not much choices for kids.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zyralyn

Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberley

Stayed 2 nights in Oct 2024

10/10 Excellent

SEHA

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It was great but don’t expect great English, they do provide great buffet. They use their own services like taxi so you can’t expect them to help with other companies.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after Fuji Q Highland. The hotel was very comfortable and we enjoyed the buffet dinner one night which was excellent (but not cheap!). Just note that the location is a bit isolated. While it looks close to Fuji Q Highland, it's about a 15 min walk to the park gates. And there's not much near the hotel... it was about a 7-10 min walk to the nearest restaurant and Lawsons!
Stayed 2 nights in Oct 2024

4/10 Poor

Tani

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not very clean. The bathroom had mold on the shower head. The TV control had gunk on it. Even the trash bin had stains all around the top of it.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Zhe

Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom were clean and pleasant. View was good though obstructed by the park. Staff were unable to support with basic transport questions. Onsen was clean and operational, however lacked some facilities eg sauna, cold pool. No area to relax (no lobby), and no tea/coffee available except with paid breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT!
Stayed 1 night in Sep 2024