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Hotel Okura Kobe

4.0 star property

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Photo gallery for Hotel Okura Kobe

Front of property - evening/night
Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds
Lobby
Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds
Indoor pool, seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Parking available

Explore the area

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    ‪3 min walk‬
  • Kobe Harborland
    ‪11 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪66 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Run of the House (Bed and Smoking types are not guaranteed)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Run of the House (Bed and Smoking types are not guaranteed)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Suite, Non-Smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Twin Suite, Non-Smoking

  • 796 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King or Double Suite, Smoking

King or Double Suite, Smoking | Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

King or Double Suite, Smoking

  • 828 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • Sea view
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • Sea view
  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Double Room, Non Smoking (28-33F, Skyview floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Standard Double Room, Non Smoking (28-33F, Skyview floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (28-33F, Skyview floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Standard Twin Room, Non Smoking (28-33F, Skyview floor)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor) | Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking (6-15F, Main floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Standard Triple Room, Non Smoking (6-15F, Main floor)

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Double Room, Non Smoking (16-27F, Authentic floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Standard Double Room, Non Smoking (16-27F, Authentic floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon) | Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

View from room

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (16-27F, Authentic floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 285 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Suite, Smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Twin Suite, Smoking

  • 796 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking (6-15F, Main floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (6-15F, Main floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking (6-15F, Main floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Standard Double Room, Non Smoking (6-15F, Main floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (6-15F, Main floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Standard Twin Room, Non Smoking (6-15F, Main floor)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (6-15F, Main floor)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Double Room, Non Smoking (6-15F, Main floor)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Main Floor Deluxe Queen Room Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Main Floor Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Floor Standard Double Room Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Main Floor Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Western Room

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Japanese Western Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Authentic Floor Deluxe Queen Room Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Authentic Floor Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Authentic Floor Deluxe Twin Room

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Authentic Floor Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Floor Deluxe Triple Room Non smoking

View from property

Main Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Authentic Floor Standard Twin Room

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Authentic Floor Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Floor Standard Twin Room Non smoking

Interior

Main Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Authentic Floor Deluxe Triple Room Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Authentic Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Run Of House

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Run Of House

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Queen Suite Smoking

Living area | 26-inch flat-screen TV with digital channels, TV

Queen Suite Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Authentic Floor Deluxe Room Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Authentic Floor Deluxe Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Main Floor Deluxe Twin Room Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Main Floor Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Suite Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Twin Suite Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Authentic Floor Standard Room Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Authentic Floor Standard Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Twin Suite Smoking

26-inch flat-screen TV with digital channels, TV

Twin Suite Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Authentic Floor Standard Double Room

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Authentic Floor Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Floor Deluxe Room Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Main Floor Deluxe Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Main Floor Standard Triple Room Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Main Floor Standard Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Main Floor Standard Room Non smoking

Blackout drapes, soundproofing, iron/ironing board, cribs/infant beds

Main Floor Standard Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for [Non-smoking] Sky View Floor Standard Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

Interior

[Non-smoking] Sky View Floor Standard Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for [Non-smoking] Sky View Floor Deluxe Triple 28th To 33rd Floors For 3 People

Interior

[Non-smoking] Sky View Floor Deluxe Triple 28th To 33rd Floors For 3 People

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-smoking] Sky View Floor Deluxe Twin Room, 28th To 33rd Floors, For 2 People

Interior

[Non-smoking] Sky View Floor Deluxe Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2
  • 2 Double Beds

View all photos for [Non-smoking] Sky View Floor Deluxe Double Room 28th To 33rd Floors For 2 People

Interior

[Non-smoking] Sky View Floor Deluxe Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2
  • 1 Queen Bed

View all photos for [Non-smoking] Sky View Floor Standard Twin Room, 28th To 33rd Floors, For 2 People

Interior

[Non-smoking] Sky View Floor Standard Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-smoking] Sky View Floor Connecting Room 28th To 33rd Floors For 4 To 6 People

Interior

[Non-smoking] Sky View Floor Connecting Room 28th To 33rd Floors For 4 To 6 People

  • Sleeps 6
  • 2 Twin Sofa Beds and 4 Twin Beds

View all photos for [Non-smoking] Sky View Floor Deluxe Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

Interior

[Non-smoking] Sky View Floor Deluxe Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for [Non-smoking] Sky View Floor Standard Double Room 28th To 33rd Floors For 2 People

Interior

[Non-smoking] Sky View Floor Standard Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Okura Kobe

4-star hotel in Kobe City Centre
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Okura Kobe offers 468 accommodations with complimentary bottled water and slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kobe hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and an indoor pool, Hotel Okura Kobe provides an outdoor tennis court and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This Kobe hotel also offers a sauna, multilingual staff, and a garden. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel Okura Kobe has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
MAIN BAR EMERALD(BAR) - Onsite bar.
SAZANKA(TEPPANYAKI) - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) - This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s elevator will not be available from midnight to 5AM on May 9,2025.

Renovations and closures

The property will be renovating from April 21 2025 to April 28 2025 (completion date subject to change). The following areas are affected:
  • Laundry facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1265.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mike, Flesherton

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and well kept, staff were polite. Beds and pillows were too hard; furniture was scuffed and stained. No plugs beside the bed!
Stayed 2 nights in Apr 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and location specially if going on a cruise ship in the nearby port .
Stayed 1 night in Apr 2025

8/10 Good

Dana

Traveled with partner
Liked: Amenities
Had an excellent room high up with views over the port which was lovely. The room was also very large. The bed was very hard and not comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was recommended to me by a friend and it was great. When I come back to Kobe I will be booking here again.
Stayed 9 nights in Apr 2025

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommended the ocean view suit. Room is clean and spacious. Staff is very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Johnghwan

Business traveler
Liked: Amenities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Hotel Okura Kobe many times and highly recommend it when traveling to Kobe or the Kansai Area generally. Excellent service and excellent breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We must have been upgraded to a water view room because I don't remember booking one. In any case, the view was stellar (I could watch that Ferris wheel at night for 30 minutes and not see a repeated light pattern), as was the rest of the hotel. The breakfast buffet offers an excellent range of Western and Japanese options. Housekeeping performed excellently and consistently, which is rarer than you might think. Nearby dining and shopping options were great, although many public transit options require a 10-15 minute walk. Taxis are easy enough, however.
Stayed 7 nights in Jan 2025

10/10 Excellent

Pornchai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and our room had great views over the harbour. Only 5 minute walk to Chinatown and shopping areas. Port and City loop buses stop right outside hotel and give easy access to Various areas and to Shin-Kobe station for Nunobiki Falls and herb garden which are well worth a visit. Only slight downside was the elevated roadways near the hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious hotel

The hotel rooms were a great size for Japan and we were glad we chose to have the breakfast included. There was a language barrier but the staff did their best to help us. The free shuttle to Sannomiya station was really helpful and we used it several times
Stayed 3 nights in Mar 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel large clean rooms great breakfast and wonderful staff
Stayed 3 nights in Mar 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view Very responsive staff Room service was excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Morgan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were so kind and attentive. Helped us with wheel chair rental and taxi reservation to the airport. Coin laundry was so helpful. Our room was always kept clean. Stayed in room 1517 and the view from the window was amazing!. We had breakfast buffet for 6 mornings at Ariake. Never get tired of the food, especially the French toast! We would definitely come back to stay at Okura. Thank you,
Stayed 6 nights in Feb 2025

10/10 Excellent

Nerry, Sherman Oaks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, room clean and spacious
Stayed 4 nights in Feb 2025

10/10 Excellent

KAZUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

This was the nicest hotel I’ve stayed in! I would recommend to anyone going to Kobe. Staff is friendly and spoke English well. Many nice places within walking distance too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mateusz, Schaumburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Sep 2024