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ANA Crowne Plaza Kobe, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Kobe, an IHG Hotel

Exterior
Point of interest
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Hiking
Club Suite, 2 Twin Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Spa

Explore the area

Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo-ken, 650 0002
  • Shin-Kobe Ropeway
    1 min walk
  • Tea Lounge THE LOUNGE
    3 min walk
  • Shinkobe Station
    4 min walk
  • Kobe (UKB)
    17 min drive

Room options

View all photos for Suite, 2 Bedrooms, Club Lounge Access, City View

Suite, 2 Bedrooms, Club Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Club Lounge Access, City View

  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Smoking

  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Business Room

In-room safe, desk, laptop workspace, blackout drapes

Business Room

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 3 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 3 Twin Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 3 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 3 Twin Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Club Lounge Access, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

Premium Room, 2 Twin Beds, Club Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Smoking, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Club Lounge Access, City View

Premium Room, 2 Double Beds, Club Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Club Lounge Access, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Smoking, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

Premium Room, 1 King Bed, Club Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Club Lounge Access, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Mountain View

Suite, 1 Bedroom, Club Lounge Access, Mountain View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Club Lounge Access, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Smoking

  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, City View

  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Exterior

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Restaurant
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4.6 out of 5, Wonderful, (1003)
The price is $201
per night
$254 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

ANA Crowne Plaza Kobe, an IHG Hotel

5-star Kobe hotel, connected to a rail/subway station in Chuo Ward
Along with 7 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a snack bar/deli.
ANA Crowne Plaza Kobe, an IHG Hotel offers 592 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, ANA Crowne Plaza Kobe, an IHG Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

This 5-star property offers access to 23 meeting rooms and coworking spaces. This luxury hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

ANA Crowne Plaza Kobe, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Restaurant & Bar LEVEL 36 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kyoto Cuisine TANKUMA - Onsite restaurant. Open daily.
Japanese KOBE NADAMAN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Teppanyaki KITANO - This restaurant serves lunch and dinner. Open daily.
Casual Dining THE TERRACE - This restaurant serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Casual Dining THE TERRACE
  • Japanese KOBE NADAMAN
  • Kyoto Cuisine TANKUMA
  • Restaurant & Bar LEVEL 36
  • Teppanyaki KITANO

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

ANA Crowne Plaza Kobe, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

KaPo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hanzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Nice. Gym. Food. Ease of a meeting place
Stayed 10 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

2/10 Terrible

sonya

Traveled with partner
Disliked: Property conditions & facilities
First this is absolutely NOT a 5 star hotel. It's supposed to be non-smoking but the place is so dated that the smell of cigars is EVERWHERE. The carpet is stained, old and smells bad. We were there and the AC was not working good so they brought us a portable one that was working but very noisy. It was 95 outside... Had to take colder showers in the middle of the night to try to stay cool and not sweaty. The volume of the tv, that only had 1 English-speaking channel was blocked at 25 and barely audible... The staff was really nice and tried to help the best they could but were not able to. They offered to move us to the room next door but since the AC is central, it would have been the same so we decided to go somewhere else. Not 1 negative thing to say about the staff. They were very nice but unfortunately this hotel is pass due for updates and renovations and NOT a five star.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gisselle

Stayed 4 nights in Jul 2024

10/10 Excellent

KENNETH, Houston

Traveled with partner
Liked: Cleanliness, amenities
Needs an upgrade
Stayed 10 nights in May 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

mamiko

Stayed 1 night in May 2024

10/10 Excellent

Midori, Albion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the major railroad station
Stayed 1 night in May 2024

10/10 Excellent

Takayuki

Stayed 1 night in May 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Some of the staff
Stayed 1 night in May 2024

10/10 Excellent

Atsushi

Stayed 2 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World Class Hotel Next to Shin-Kobe Station
Modern, western hotel connected by walkway to Shin-Kobe station. Good access to rest of city, especially the cable car to the gardens above Kobe. Hotel is essentially part of a shopping/restaurant center. Well worth the money.
Stayed 1 night in May 2024

10/10 Excellent

PATRICK, SAN FRANCISCO

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Breakfast is very packed. Good spread though
Stayed 8 nights in Apr 2024

10/10 Excellent

Matthew Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kobe
A very large hotel with style!. We had a spacious room with a great view of the city and harbour from the 26th floor. Large bathroom . Very Close to the Rail Station Should have made time to visit the Herb Garden via the nearby cable car
Stayed 1 night in Apr 2024

6/10 Okay

Parida

Liked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

FRANK, SEATTLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall a very pleasant stay, and you cannot be beat the convenient location of the hotel adjacent to Shin-Osaka station. The room was very clean, though rather dated. Otherwise, very comfortable and quiet hotel with excellent staff.
Stayed 1 night in Apr 2024

10/10 Excellent

thanh N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been there for nearly two weeks and find out.It very hard to managed the high services like this now a day well respected to the management and looking forward to coming back again thx
Stayed 11 nights in Apr 2024

6/10 Okay

Masao

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room floor carpet seems old and dirty. Room is very aged and light at bathroom Is not bright enough
Stayed 1 night in Apr 2024

10/10 Excellent

KUNGHSUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but elegant
Stayed 1 night in Apr 2024

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shin Kobe hotel
Convenient to Shin Kobe station. Very friendly staff. Room clean but small and tired. Needs a facelift.
Stayed 1 night in Apr 2024

8/10 Good

Valerie

Liked: Staff & service, property conditions & facilities
The property was centrally located connected to the Kobe shin and on top of the green Yamato line. My room was extremely hot the fan/ac didn’t work and they told me to open the window however, it’s completely sealed the curtains were ripped and the shower head sprayed out all over the floor. Other than those few things the hotel had an abundance of amenities. Laundry was expensive. The two different restaurants for breakfast were completely different fun to try the buffet one day and the traditional Japanese breakfast. The waterfall hike is close so is the herb garden gondola which the Sakura was just starting to bloom so I am sure it is gorgeous in full bloom. Overall I loved the location and amenities and would give it another shot.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This nice hotel is across from Shin-Kobe station and in a very nice walkable area. Service and staff are excellent. Room was very clean well appointed with very nice amenities. Breakfast spread is excellent.
Stayed 4 nights in Feb 2024