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Cottons Hotel & Spa

4.0 star property

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Photo gallery for Cottons Hotel & Spa

Indoor pool, sun loungers
Sauna, hot tub, steam room, body treatments, aromatherapy
Property amenity
Terrace/patio
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Manchester Road, Knutsford, England, WA16 0SU
  • Tatton Park
    ‪19 min walk‬
  • Mere Golf & Country Club
    ‪3 min drive‬
  • Arley Hall
    ‪10 min drive‬
  • Manchester (MAN)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room

Signature Twin Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Signature Twin Room

  • 220 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Signature Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double or Twin Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Signature Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Suite

Premier Suite | In-room safe, desk, iron/ironing board, free cribs/infant beds

Premier Suite

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (sofa bed up to 12 years only)

Family Room, 1 Double Bed with Sofa bed (sofa bed up to 12 years only) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, 1 Double Bed with Sofa bed (sofa bed up to 12 years only)

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Twin Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double Room

  • 172.2 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Cottons Hotel & Spa

4-star Knutsford hotel close to Tatton Park
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Cottons Hotel & Spa offers 138 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Cottons Spa has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Cottons Hotel & Spa features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 14 meeting rooms. This business-friendly hotel also offers a children's pool, a fitness center, and a sauna. Complimentary self parking is available on site, along with a car charging station.

Cottons Hotel & Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 8 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cottons Hotel
Cottons Hotel Knutsford
Cottons Knutsford
Cottons Hotel And Spa
Cotton Knutsford
Cotton Hotel Knutsford
Cottons Hotel Spa
Cottons Hotel & Spa Hotel
Cottons Hotel & Spa Knutsford
Cottons Hotel & Spa Hotel Knutsford

Cottons Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 352 out of 789 reviews
Rating 8 - Good. 272 out of 789 reviews
Rating 6 - Okay. 110 out of 789 reviews
Rating 4 - Poor. 34 out of 789 reviews
Rating 2 - Terrible. 21 out of 789 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Stayed 1 night in Jan 2025

8/10 Good

Anthony

Stayed 1 night in Jan 2025

8/10 Good

paul

Stayed 1 night in Jan 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

A mixed experience

On arrival, we were made to wait quite a while as the two members of staff at reception dealt with a complaint from another guest. I couldn’t understand why one of them didn’t greet me and help me with check in. It was very poor customer service and annoying after a long journey. The room was comfy and well equipped with some lovely touches (white company products, fresh milk, cooled water) but the bathroom was really quite dirty (see photos) and run down. Breakfast the following morning was lovely and the highlight of our stay. All the staff we encountered in the morning were helpful and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

John

Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time at the hotel. We have been there before and the most recent stay was for my wife's birthday celebration. Lovely room, excellent restaurant, fantastic spa and pool area. Welcoming and helpful staff. Keep up the good work. Tfanks for a great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except service amazing breakfast. Loved the milk and water machine that was absolutely fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this beautiful hotel. The spa facilities were incredible for an extra £15 pp.
Stayed 1 night in Jan 2025

2/10 Terrible

Zahira

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Highly unsatisfactory room condition

The heating in our rooms didn’t work. They took ages to come and check it out by which time 2 of our kids - one who is a baby and one who was ill - had fallen asleep with jackets and towels on them to help keep warm. They didn’t make much effort to fix it beyond checking we’d turned the radiator in correctly. Instead they brought us electric heaters. Made half the room uncomfortably dry and warm while the opposite side of the room remained cold. In one room the Bathroom sink wouldn’t drain and in the other room the shower drain was extremely slow to drain. We kept turning off the water to give water time to drain/ precent it from spilling over. After reporting it someone apparently came to the room to have a look at the blocked sink but by this point we were all just using that shower in turns so they couldn’t access the bathroom- so they left and didn’t return. When complaining to the staff they were understanding and apologetic but made some strange comments like “some people just don’t turn the thermostat on” (it’s not hard to work a thermostat especially when there are clear instructions right above it). or “that’s the new wing so I doubt there’s issues with the heating there”…(new or not..I’m in it and it’s freezing). and no one actually resolved any of the anctual issues.
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing steak, room and massage from Sharon. Top notch!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jan 2025

8/10 Good

M

Traveled with family
Liked: Cleanliness, staff & service
All good
Stayed 1 night in Jan 2025

6/10 Okay

Sam

Liked: Staff & service
I had a live chat and a phone call to confirm the spa was included and we had to pay £30 on arrival. The room wasn’t 100% clean and smelt a little damp and we had no dressing gowns in the room we did advise the receptionist
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

heidi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
An overall pleasant stay. However we were put off by 3 men who complained about our children playing in the pool ( during the only 2 hours a day that the children were allowed in there ) It then turned out that the men complaining were waiters in the hotel. Due to these unpleasant staff members we wouldn’t return.
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for work. Many thanks!
Stayed 1 night in Dec 2024

10/10 Excellent

Kudakwashe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alexa

Traveled with family
Disliked: Property conditions & facilities

Average and in need of updating.

The hotel needs updating. Some fresh paint in the corridors, replacing worn and torn lampshades plus wiping dirty tables in the bar. We weren’t told by Hotels.com when we booked that the Spa was not included in the price. Had we known we would have booked another hotel. The Spa cost us £30 to use & whilst the pool was good the communal areas needed cleaning. The young staff were too busy chatting about Christmas to notice spilt drinks on tables that needed cleaning in the Spa reception.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely time in Knutsford

stayed at cottons for a wedding and it was a lovely experience. only complaint was our room service breakfast made us quite ill and was not too tasty, but other than that and no late night food options at the hotel, it was such a great time. lovely room, comfy bed, great space.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose Jovito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nice comfy hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, excellent staff and a wonderful breakfast
Stayed 1 night in Dec 2024

8/10 Good

William R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Nice bedroom. Bathroom refurbed, lovely shower but the towel rail didnt work and neither did the sink plug, so you couldnt fill the sink. Cleanliness would have been a 5 but for lots of beer bottles left by the water/milk station on 3rd floor when we checked in about 3.30. Breakfast was excellent, as were all the staff we met
Stayed 1 night in Dec 2024