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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Lobby
Desk, free WiFi, bed sheets
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
380 LOVELL ROAD, Farragut, TN, 37934
  • Tennova Hospitalist Group
    ‪12 min walk‬
  • Turkey Creek Shopping Center
    ‪17 min walk‬
  • Pellissippi State Community College
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel in Knoxville West
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and free breakfast.
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Knoxville West Turkey Creek has designated areas for smoking.

A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 307 out of 553 reviews
Rating 8 - Good. 111 out of 553 reviews
Rating 6 - Okay. 70 out of 553 reviews
Rating 4 - Poor. 37 out of 553 reviews
Rating 2 - Terrible. 28 out of 553 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

LadyAnn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Need windows to block the interstate noise
Stayed 1 night in Dec 2024

6/10 Okay

Tammie

Traveled with family
Disliked: Room comfort
beds were the most uncomfortable I’ve slept in and the water pressure was poor. the rest was just meh
Stayed 1 night in Dec 2024

8/10 Good

Donna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly and helpful. The room was clean with necessary amenities. We did report that the small fridge needed to be colder.
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel and reasonable rates!
Stayed 1 night in Dec 2024

10/10 Excellent

Sheila

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel, Citrus Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, not as comfy as we’d like
We were very pleased with our check in, Carla was super nice! Our room directly faced a very busy interstate, so we had very loud noise ALL night long. I don’t know if hotels.com reserved rooms are intentionally the worst rooms in the facility, but this isn’t the first time we’ve had similar experiences. We also had some heavy pot smoking close by, even though the hotel is smoke free. We know this is no fault of the hotel or hotels.com. Just that people are jerks and have no respect for themselves or others. When we complained, the front desk assured us they would address this issue. Breakfast had a nice variety in a clean environment. All of the staff we encountered were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Don’t listen to the bad reviews. We thought this place was quite good for a fairly inexpensive stay. Room was clean and comfortable. Staff were very pleasant. Breakfast was adequate with some hot choices. I loved the comfort and social ability of the lobby!!
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable and the staff and breakfast was great. However we had ants in the bathroom sink and wall.
Stayed 1 night in Nov 2024

8/10 Good

Alex

Stayed 2 nights in Nov 2024

8/10 Good

Naoki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily breakfast was effectbly using for me.And I booked the room was squeaky clean.
Stayed 1 night in Nov 2024

6/10 Okay

James

Traveled with partner
Disliked: Staff & service
The front desk staff was not very friendly, was not offered the welcome bag. Seemed like it was inconvenient for me to be checking in at 3:20pm
Stayed 2 nights in Nov 2024

8/10 Good

Eve

Stayed 1 night in Nov 2024

10/10 Excellent

Aurelio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kuniyuki

Liked: Cleanliness, staff & service, property conditions & facilities
シンプル
Stayed 1 night in Nov 2024

10/10 Excellent

Elaina

Traveled with partner
Liked: Amenities
Excellent place to stay. The staff was great and helpful. Loved it! Will be back many more times.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Spencer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was more up to date, but it was difficult to find immediately, it needs a bigger sign for directions once you get on Lovell Rd.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Staff & service
Did not honor the rate
Stayed 1 night in Oct 2024

2/10 Terrible

Kimberly

Terrible and unsafe
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

AGNALDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to the I-40 highway
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2024