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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

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Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Lobby
Lobby
Exterior
Desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
380 LOVELL ROAD, Farragut, TN, 37934
  • Tennova Hospitalist Group
    ‪11 min walk‬
  • Turkey Creek Shopping Center
    ‪12 min walk‬
  • Pellissippi State Community College
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Aloft Knoxville West

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (496)
$120 nightly
The price was $141
The price is $120 total
includes taxes & fees
Aloft Knoxville West

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel in Knoxville West
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and free breakfast.
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Knoxville West Turkey Creek has designated areas for smoking.

A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 322 out of 577 reviews
Rating 8 - Good. 115 out of 577 reviews
Rating 6 - Okay. 73 out of 577 reviews
Rating 4 - Poor. 38 out of 577 reviews
Rating 2 - Terrible. 29 out of 577 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Mar 2025

6/10 Okay

Bobby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Interstate noise, small rooms and the shower doesn’t work good.
Stayed 2 nights in Mar 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place right off I-75

Nice place right off freeway. They give you 2 waters upon check in which was great. Breakfast was pretty good. Everyone else was good also. The only thing i wasn't crazy about was all the decor. It's very eclectic/modern. Very bright!!! I felt like i was in a childs daycare. Not for my husband and myself. But it was a nice place to stay and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Melonie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Fishkill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Wish they wouldn’t have put me in the closest room to the highway all the way at the end of the hall but seems to be the case often when booking though Expedia. The furthest room every time
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was we could hear the traffic on I-75 at 2am. Other than that we would definitely stay at another Tru but would request a room further away from the freeway.
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, slept like a rock
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

2/10 Terrible

Veronica

Liked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interstate noise was constant. The Hotel itself was nice, and I liked the simple decor and plank flooring. Not having carpet is brilliant and more hygienic.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean, fresh, great hot breakfast options. Will visit again.
Stayed 1 night in Jan 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service
Check in took 15 minutes for a reservation that was made ahead of time and they have my Hilton Honors info. She was severely incompetent. Charged an extra $ pet fee even though I already paid a $ pet fee. I've been driving all day and didn't want to wait any longer. Will never stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ender

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Awful!!!

Not so good! Cleanliness of Bathroom horrible, shower door wouldn’t seal so therefore water was all over the floor. Then we were given another room and the bathroom was full of ants. Not enough tissue and room did not cleaned daily. Not enough variety of breakfast food.
Stayed 1 night in Jan 2025

10/10 Excellent

Mitchell, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Donniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was very friendly and courteous. The only thing was the fan in the bathroom didn’t work, other than that everything went well.
Stayed 2 nights in Jan 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and accessible. However the fitness room needs attention. There were no towels nor sanitizing wipes available.
Stayed 2 nights in Dec 2024

6/10 Okay

Susan

Liked: Staff & service, room comfort

Need TLC

The cleanliness could have been better. Bathroom was in need of all sorts of repairs. All ice machines were out of order except one. For the price expected better.
Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont ask for an extra blanket or sheets heaven forbid. They "did not have any". The ice buckets are located on the first floor with no bags and were not sanitary. There were other issues, just too many to list. Will not be booking anything in the future.
Stayed 1 night in Dec 2024

8/10 Good

LadyAnn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Need windows to block the interstate noise
Stayed 1 night in Dec 2024

6/10 Okay

Tammie

Traveled with family
Disliked: Room comfort
beds were the most uncomfortable I’ve slept in and the water pressure was poor. the rest was just meh
Stayed 1 night in Dec 2024