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Red Roof Inn Knoxville North - Merchants Drive

2.0 star property

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Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Vending machine
Free daily continental breakfast
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
$77
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Neyland Stadium
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Red Roof Inn Knoxville North - Merchants Drive

Hotel in Inskip
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Red Roof Inn Knoxville North - Merchants Drive has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • No elevator
  • Raised toilet seat (18 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.8
Rating 10 - Excellent. 243 out of 1003 reviews
Rating 8 - Good. 314 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 193 out of 1003 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Konny

Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities, room comfort
It was a very clean and comfortable hotel/room
Stayed 1 night in May 2025

6/10 Okay

Olivia

Traveled with partner
Liked: Cleanliness, staff & service
Walls were paper thin. We could hear every word of the neighbors conversation. The couch was faux leather and the exterior was peeling off. Pillows were flat with no support. Between the uncomfortable bed and noise with the hotel, there was no rest.
Stayed 1 night in May 2025

8/10 Good

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Darren

Stayed 4 nights in May 2025

6/10 Okay

Darren

Stayed 3 nights in May 2025

8/10 Good

Roxanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people great location, beds are a little firm. Overall nice stay.
Stayed 1 night in May 2025

2/10 Terrible

Nolan

Stayed 2 nights in May 2025

8/10 Good

CURTIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Knoxville Trip

Should have been more towels and soap for 3 adults over 2 nights. We had to go to the desk to request extra. Additionally, our room keys had to be reprogramed after the first night even though the reservation was for 2 nights.
Stayed 2 nights in May 2025

8/10 Good

Yalanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly surprised it was so nice for the price ($58/night). Quick overnight stay on the way to Ft Worth TX... Wil stay again!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked for graduation weekend. Exactly what we needed. Nicki at the front desk was great and very helpful. Would definitely stay here again.
Stayed 2 nights in May 2025

8/10 Good

Craig, Decatur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Chris

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy
Stayed 1 night in May 2025

8/10 Good

Anthony

Stayed 1 night in May 2025

6/10 Okay

Doug

Traveled with group
Liked: Cleanliness, staff & service
This is an average older Red Roof Inn. It's definitely showing signs of age, however, it was clean. The shower was hot, the AC worked fine along with the TV. The breakfast was nothing to write home about. A waffle iron and cold cereal. There was hot coffee, milk and juice along with muffins. That's it. Would I stay there again? For the price, probably. It's a 2 star and that's about it.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

aa

The check in clerk was great. The room seemed clean; however, could use an update. The black tape on the bathtub is unacceptable.
Stayed 1 night in May 2025

8/10 Good

Phillip

Stayed 2 nights in May 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Caleb

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Full of roaches. Staff wouldn’t give us our money back when we left at 11PM and drove 2 hours back home so we wouldn’t have to stay in this terrible motel. Please don’t stay here.
Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

ANA

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean but there was no light in the bathroom vanity, and there were only two towels in a room for 4 people. Breakfast was very poor, there were only waffles and bread, no juice, no fruit, not even water to drink. Although I did not swim in the pool, it looked neglected.
Stayed 2 nights in Apr 2025

6/10 Okay

Robin

Liked: Staff & service
Thank you
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price was decent but thats about it. Room needed major updates.
Stayed 2 nights in Apr 2025

4/10 Poor

Sara

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025