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Quality Inn Alcoa Knoxville

2.5 star property

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Photo gallery for Quality Inn Alcoa Knoxville

Exterior
Free daily full breakfast
Pillowtop beds, desk, laptop workspace, iron/ironing board
Pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
206 Corporate Pl, Alcoa, TN, 37701
  • Maryville College
    ‪5 min drive‬
  • Foothills Mall
    ‪6 min drive‬
  • Cades Cove Museum
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(66 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

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The price is $176 total
includes taxes & fees
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About this property

Quality Inn Alcoa Knoxville

Alcoa hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn Alcoa Knoxville offers 67 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn Alcoa Knoxville has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Alcoa Maryville
Quality Inn Alcoa
Quality Inn Alcoa Maryville
Quality Inn Maryville
Quality Maryville
Quality Alcoa Knoxville Alcoa
Quality Inn Alcoa / Maryville
Quality Inn Alcoa Knoxville Hotel
Quality Inn Alcoa Knoxville Alcoa
Quality Inn Alcoa Knoxville Hotel Alcoa

Quality Inn Alcoa Knoxville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 478 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rita

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Tamara, the lady at the night desk was awesome!!! She was so helpful, courteous, and patient when my laptop wouldn’t detect their WiFi and I couldn’t figure out the channels on the TV. The absolute best part of our stay was the wonderful Green Way Loop right at the hotel which was perfect for walking our dog. The bed was comfortable and the room was very clean. I would have given the property a 5 star rating if not for the lackluster breakfast and the apparent uninterest of the young woman who was at the front desk in the morning. We were there for 4 nights and the breakfast was exactly the same every day. The eggs and sausage links were dry and not warm. Very little bread was out and only one kind. The little muffins were dry. It was a pretty sad breakfast compared to other hotels that I have stayed out that were of the same price range. To end on a positive, I want to say again that the place to walk our dog was one of the best we have ever had.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jordan

Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Richard

Stayed 1 night in Mar 2025

4/10 Poor

Uriel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean the staff was friendly. BUT the people next door to us were Awful.
Stayed 1 night in Mar 2025

8/10 Good

Victoria

Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business

Very nice, and clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff was pleasant
Stayed 2 nights in Feb 2025

8/10 Good

becky

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. So easy to get to airport!!! Too small of bathroom. Pool gross!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Joshua

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have bed bugs!!
Stayed 2 nights in Feb 2025

8/10 Good

Barbara

Traveled with family
Liked: Staff & service, property conditions & facilities

No wake up call

Everyone was real except the night fromt desk didn't care. I told him my and what I was in and could I please get a 8am wake call he said yes but never happened. I was late for my appointment. T&ank god my daughter called at 9:15 or I would have missed checkout time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it Excellent customer service Super clean Near everything, etc.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jan 2025

8/10 Good

Tena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Caitlyn

Stayed 3 nights in Feb 2025

10/10 Excellent

Crystal

Stayed 2 nights in Jan 2025

6/10 Okay

H

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Donna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room we were put in had dirty sheets covered with hair. Second room was better until time to get a shower. The bathroom was very small and when the shower was turned on water was shooting over top of shower curtain soaking the floor out to the room. After having been moved got a knock on the door after 11pm from the front desk to let us know we were not checked into that room. We were all in bed when this knock came. Figured out that when our room was changed they forgot to put it in the system that we had moved. They did fix the shower head so that we could shower without wetting the whole floor. Staff was very nice but we will not stay there again!
Stayed 2 nights in Jan 2025

6/10 Okay

H

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Okay… but I have been to better hotels

Rooms were clean and comfortable. Doors are on the inside of the hotel. The room was cleaned during my 2-night stay. The dining room was always dark except during breakfast so it was not a friendly or welcoming place for my family to play games or hang out. One of the side doors to the hotel by the stairwell was broken so could not be secured. I reported this but they said nothing could be done. This is a safety risk to customers so it was uncomfortable sleeping not knowing if someone would break into the room because there often was no one at the desk. Service was slow and not so great. They have a machine that can make coffee 24/7… but it was horrible. Even worse was the morning sausages. They were so hard they were unable to be consumed.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025