See all properties

Hilton Knoxville

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Knoxville

Alfresco dining, open daily
Exterior
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking available
    Parking available

Explore the area

Map
501 W Church Ave, Knoxville, TN, 37902
  • Tennessee Theatre
    4 min walk
  • Bijou Theater
    4 min walk
  • Knoxville Convention Center
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    18 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room,1 King Bed Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room,1 King Bed Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, River View

Executive Room, 2 Queen Beds, River View | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor, King Murphy Bed and Sofa Bed

Parlor, King Murphy Bed and Sofa Bed | Living area | 65-inch LCD TV with satellite channels, TV, pay movies

Parlor, King Murphy Bed and Sofa Bed

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Hyatt Place Knoxville Downtown

Breakfast included
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1005)
Hyatt Place Knoxville Downtown

About this property

Hilton Knoxville

Hotel in Downtown Knoxville
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Hilton Knoxville offers 320 accommodations with MP3 docking stations and safes. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Knoxville features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 11 meeting rooms. Event facilities measuring 16000 square feet (1486 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hilton Knoxville has designated areas for smoking.

Marble City Kitchen - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Firefly - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Firefly
  • Marble City Kitchen

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 822 out of 1375 reviews" "
Rating 8 - Good. 290 out of 1375 reviews" "
Rating 6 - Okay. 152 out of 1375 reviews" "
Rating 4 - Poor. 65 out of 1375 reviews" "
Rating 2 - Terrible. 46 out of 1375 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

shepherd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and food is great. 💯
Stayed 1 night in Aug 2024

6/10 Okay

Diana

Hotel needs to be renovated. Smelled like it’s old.
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, room comfort
Decent, but needed a little maintenance
The air in our room was not working properly. It felt like the heat came on more than once. While the room wasn't dirty, it looked a bit run down. The bottom of the doors in the bathroom were warped like there was water damage. It was the same on the walls in the hallway. One more thing, the parking cost was not disclosed when we made the reservation online. The signs in the parking garage state one price, and the hotel charged $10 more per day.
Stayed 2 nights in Aug 2024

4/10 Poor

Rocco, KINGSTON SPRINGS

Disliked: Staff & service, property conditions & facilities
Clean and safe. Parking for checkin is limited for Valet only. Parking staff were rude and made checkin horrible! Their behavior made me feel second class to those using their service. Forced to park and walk with my bags over a block. Never again!
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah, Cincinnati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially want to give credit to Deron, who checked us in. He was very helpful and made sure we had a room with a view, which is what we talked about when making reservations.
Stayed 1 night in Aug 2024

6/10 Okay

erica

Traveled with family
Liked: Staff & service
Not the cleanest bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
I was only hear for a few hours to rest my weary eyes and was greeted, at 5:00 AM ET, with warmth, compassion, professionalism and southern charm. The room was nice and clean and the bed was soft and comforting. Will stay here again! Parking, on my own, was a breeze.
Stayed 1 night in Aug 2024

8/10 Good

Michele

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around a good place
Bed was very comfortable, the location is in the middle of everything from UTK to Gay street. Parking is very expensive so I would suggest using the lot up the street. The food was great at the bar also! The pool was a great way to spend the afternoon.
Stayed 8 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The staff were so friendly and helpful. Our room was hot. The a/c was adjusted but it didn’t help.
Stayed 1 night in Aug 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because we staued here in the spring and it was excellent. This trip..not so much. We were tjere during a July heatwave and pur room was on the sunnyside of the hotel. AC was not satisfactory, beds were older and you felt every spring. Plus the shower faucet set up werid and complicated. We love the location but will maybe try somewhere else next trip. Staff is always excellent.
Stayed 2 nights in Jul 2024

4/10 Poor

Meta

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was clean, and the staff was very helpful and friendly. However, I was disappointed in everything else. The facility was old, needed updating badly. The room did not have any glasses - just paper coffee cups. I was told there was room service, but there was no menu or any description of hotel amenities. Lots of extra fees - checking in early, parking, etc. I will never stay in a Hilton again
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but cold
Good hotel - used to stay while moving our son into UT --- temperature in the room couldn't be changed so it was very cold.
Stayed 1 night in Aug 2024

8/10 Good

Desiree

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

The overnight stay was very pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn, Bloomingdale

Traveled with family
Liked: Staff & service
the room we stayed in needed a little TLC, especially the bathroom walls and light fixtures. comfortable beds and pillows. Starbucks and restaurant conveniently located within hotel lobby. parking at $30 or valet at $35. a block from hotel is a public garage. hotel is walkable to Market Square
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Liked: Amenities
Great hotel! Very convenient to UT. Will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besutiful hotel, clean and close to everything. Staff was very helpful. Parking should be included IMO. Expensive for an overnight
Stayed 1 night in Aug 2024