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Fairfield Inn & Suites by Marriott Knoxville/East

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Knoxville/East

Lobby
Indoor pool
Free daily continental breakfast
Exterior
Studio, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1551 Cracker Barrel Ln, Knoxville, TN, 37914
  • Knoxville Zoo
    ‪10 min drive‬
  • Knoxville Convention Center
    ‪13 min drive‬
  • University of Tennessee
    ‪14 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Premium bedding, pillowtop beds, in-room safe, desk

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

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Exterior

Best Western Plus Strawberry Inn & Suites

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  • Breakfast included
  • Parking included
4.0 out of 5, Very Good, (1002)
The price is $78
per night
$93 total
includes taxes & fees
Apr 30 - May 1
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About this property

Fairfield Inn & Suites by Marriott Knoxville/East

Hotel in Strawberry Plains Pike
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Change of towels is available on request.
Fairfield Inn & Suites by Marriott Knoxville/East offers 105 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Fairfield Inn & Suites by Marriott Knoxville/East features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers laundry facilities, express check-out, and a front-desk safe. Complimentary self parking is available on site.

Fairfield Inn & Suites by Marriott Knoxville/East is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Hotel Knoxville/East
Fairfield Inn Knoxville/East
Fairfield Inn Knoxville/East Hotel Knoxville
Fairfield Inn Knoxville/East Hotel
Fairfield Inn Knoxville/East Knoxville
Fairfield Inn Suites Knoxville/East
Fairfield Inn Suites by Marriott Knoxville/East
Fairfield Inn & Suites by Marriott Knoxville/East Hotel
Fairfield Inn & Suites by Marriott Knoxville/East Knoxville

Fairfield Inn & Suites by Marriott Knoxville/East Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 334 out of 771 reviews
Rating 8 - Good. 276 out of 771 reviews
Rating 6 - Okay. 93 out of 771 reviews
Rating 4 - Poor. 48 out of 771 reviews
Rating 2 - Terrible. 20 out of 771 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mike

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A title
Seemed to be having a lot of repair done.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheri

Traveled with partner
Property has been undergoing renovation for quite a while.
Stayed 2 nights in Dec 2024

8/10 Good

Earlena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was easy to find. The staff seemed stressed and the property needed some TLC. Otherwise, my stay was good and I would stay there again.
Stayed 1 night in Dec 2024

6/10 Okay

Jane

Liked: Staff & service, room comfort
Not up to Fairfield standards
An older hotel that had been redecorated fairly recently. Staff friendly but room we had was in need of repairs. There was duct tape holding the rug down at the door and the toilet lid was broken. The exterior entranceway was “decorated with Astro turf rather than shrubs and grass. It was not what we expected for a Fairfield Inn.
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Stayed 2 nights in Nov 2024

8/10 Good

Ning

Liked: Cleanliness, staff & service, property conditions & facilities
I asked a quite room and the front desk assigned a quite room to me. Really appreciate. Off facing the highway side of the hotel is really quite.
Stayed 1 night in Nov 2024

10/10 Excellent

Myra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Junis

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the expressway
Stayed 1 night in Oct 2024

8/10 Good

Charles, Cordova

Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay. Booked late.
My plane got in late so we had a need for a quick night stay. Perfect for what we needed. In and out with breakfast.
Stayed 1 night in Oct 2024

4/10 Poor

Pam

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was told when booked the room that we were going t
Was told I would have 2 queen beds but when checked in had 2 double beds
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Adina

Disliked: Staff & service
Not too great
Service was not very cordial. The lady at the front deskwas rude about the wifi and was sure to let me know I could not get my room cleaned unless I scheduled it with 24 hour notice. Also there was an exhaust fan in the bathroom but not a switch in sight. Useless and the room was uncomfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Inside was nice. Outside was under renovation and chaotic. Hopefully outdoors will match inside when renovation completed.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Stayed 1 night in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure if we were going to get stuck on the elevator or not
Stayed 1 night in Aug 2024

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful hotel
A real dump …upgrades taking place all over the building …trash out the back view…really poor condition. Website should read something to effect of major renovations taking place.
Stayed 1 night in Aug 2024

8/10 Good

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop.
Rolled up at 2 am as a stop on a cross country trip. Really easy spot to get to right off the interstate. Checkin took less than a minute. Got up to the room and it was nice and cold on a summer night. Bed was comfy. Was asleep by 215. 10/10.
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Stayed 1 night in Aug 2024

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs work ,appearance not good.breakfast was just ok , the front desk lady was very nice though
Stayed 1 night in Aug 2024

10/10 Excellent

Travis

Stayed 3 nights in Jul 2024

8/10 Good

Colleen

Stayed 1 night in Jul 2024