Drury Inn & Suites Knoxville West

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Drury Inn & Suites Knoxville West

Lobby
Lobby
Indoor pool, outdoor pool
Room amenity
Lobby

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
209 Advantage Place, Knoxville, TN, 37922
  • West Town Mall
    5 min drive
  • Tennova Hospitalist Group
    7 min drive
  • Turkey Creek Shopping Center
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    19 min drive

Room options

Similar properties

About this property

Drury Inn & Suites Knoxville West

3-star hotel in Knoxville West
This smoke-free hotel features an indoor pool, an outdoor pool, and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a business center, and dry cleaning.
Drury Inn & Suites Knoxville West offers 180 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Drury Inn & Suites Knoxville West provides an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Drury Inn & Suites Knoxville West is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Drury Inn Knoxville Hotel
Drury Inn Knoxville West Hotel
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Drury Inn & Suites Knoxville West Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1121 out of 1278 reviews" "
Rating 8 - Good. 113 out of 1278 reviews" "
Rating 6 - Okay. 26 out of 1278 reviews" "
Rating 4 - Poor. 8 out of 1278 reviews" "
Rating 2 - Terrible. 10 out of 1278 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with family
Liked: Amenities
Excellent services and clean. Comfortable beds!
Stayed 2 nights in Sep 2024

10/10 Excellent

Zachary

Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and dinner. Comfortable beds, pillows and linen. Clean and wonderful staff. We love Drury Inn and Suites!
Stayed 1 night in Sep 2024

10/10 Excellent

Billi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jodi

Stayed 1 night in Sep 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kipp

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose to stay here based on previous reviews and I had to agree. Room was spacious as well as the bathroom. Very clean in lobby areas and our room. Breakfast was a nice selection and was quite fresh and good tasting. I would definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!
The Drury is always high on my favorites list & this one in Knoxville did not disappoint! Check-in & check-out were a breeze, & the staff were extremely polite! The afternoon snack/dinner/drinks & breakfast were great! The only con was while our beds/bathroom were extremely clean, cleaning staff dint fully clean the room as an empty liquor bottle was found behind the chair once we moved it closer to the TV. We did report it to staff & they were extremely apologetic about it. All in all, would definitely stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sydney

Traveled with partner
This hotel was very welcoming. Clean and new, friendly faces at every turn. Very good complementary breakfast daily. Free coffee, water or soda 24hrs. Very nice pool spa area. Small but adequate fitness room. Will search out this brand again when traveling.
Stayed 4 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to get to, for a first timer to the area. The staff were very friendly and the evening buffet was a well appreciated bonus after travelling all day.
Stayed 1 night in Sep 2024

10/10 Excellent

Ronnie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Doyle

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
You can’t go wrong staying here! It is all inclusive. There is plenty of friendly staff. And because you eat dinner, have drinks, swim and eat breakfast with all the other guest- easier to feel comfortable, make friends- lovely time / thought of it like a mini resort. I loved it for a family get together and we didn’t want to leave. 24/7 coffee and soft drinks. Dinner comes with three free alcoholic drink.popcorn in the evenings too- you never have to leave here if you don’t want to ….
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Stayed 1 night in Aug 2024

10/10 Excellent

Harley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone went out of their way to make sure that we felt right at home. The staff were the highlight of the hotel. Room was clean, breakfast and evening snacks were wonderful.
Stayed 2 nights in Sep 2024

8/10 Good

Marion E.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. The rooms were clean when we checked in. The second dau we didn't ask for the rooms to be cleaned. On the third day the room was cleaned, towels were replaced, but the beds were not made. Other than that, it was a great stay and we liked that breakfast was included.
Stayed 3 nights in Aug 2024

10/10 Excellent

Demetri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zhivko

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Aug 2024

2/10 Terrible

Mathew

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have two issues - the room wasn’t what we booked - they apparently over sold and didn’t phase them that we didn’t get what we requested and paid for. The other issue was that AC wouldn’t kick in
Stayed 1 night in Sep 2024

10/10 Excellent

Ronnie

Stayed 1 night in Aug 2024

10/10 Excellent

Aimee

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Sep 2024