Sleep Inn & Suites Knoxville West

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sleep Inn & Suites Knoxville West

Lobby
Exterior
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, rollaway beds
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
11341 Campbell Lakes Dr, Farragut, TN, 37934
  • Turkey Creek Shopping Center
    4 min drive
  • Tennova Hospitalist Group
    5 min drive
  • Cracker Barrel
    2 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    20 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sleep Inn & Suites Knoxville West

Hotel in Knoxville West
A restaurant, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Sleep Inn & Suites Knoxville West offers 98 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Farragut hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Sleep Inn & Suites Knoxville West features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Sleep Inn & Suites Knoxville West is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Sleep Inn & Suites Knoxville West has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the swimming pool

Sleep Inn & Suites Knoxville West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1000 reviews" "
Rating 8 - Good. 314 out of 1000 reviews" "
Rating 6 - Okay. 161 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Mold everywhere
Stayed 2 nights in Sep 2024

10/10 Excellent

Hope

Stayed 3 nights in Aug 2024

8/10 Good

Nora

Stayed 1 night in Sep 2024

6/10 Okay

Noemi

Stayed 1 night in Sep 2024

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel and the staff are wonderful. We had a terrible experience with another hotel the night before after traveling for 7 hours and they allowed us to check in early!! The rooms are nice and bed is comfortable, would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kaylin

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
For a 2-night stay, it was decent place to stay, and the bed was comfortable. However, the cleanliness of the hotel was questionable. This was the first time we felt we needed to wipe down our room. The hallway outside of our room had an odor. With us barely being in the hotel, just enough time to sleep, it’s wasn’t a terrible experience.
Stayed 2 nights in Sep 2024

2/10 Terrible

Trina

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Staff was pleasant, bed was comfy, but that is the only positive things I can say about the place. I always check the bed/room for cleanliness upon arrival and this was the first time I’ve ever found something that caused enough panic for me to complain and ask for a new room. I found mouse droppings behind the bed and on the floor between the bathroom and bedroom space. I called the front desk and was assured this has never happened and he seemed as if he didn’t believe me, so I took photos. He did offer a refund as there was not any other available rooms, but when I went to the front desk, they offered a room with a king size bed (booked 2 double beds). We took that because we could not find anywhere else with availability. Upon moving our things to the new room, the smell of cat urine was really strong in the hall and the smell in the room wasn’t much better. I guess the cats kept the mice away here as we found no droppings. I am thankful they had a room for us, but would never stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Bruce, Goodyear

Liked: Staff & service
Disliked: Property conditions & facilities
The property needs a good cleaning and a complete remodel
Stayed 4 nights in Sep 2024

10/10 Excellent

MICHAEL

Traveled with family
Liked: Amenities
Your employee “Lincoln” was fantastic! We had our daughter, our teenage granddaughter, and our granddaughter’s friend with us a we’d hoped to get adjoining rooms. Lincoln worked it out and our stay was perfect. You’ve got a great future-leader working for you in Lincoln. He makes a stay a great event.
Stayed 1 night in Sep 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

8/10 Good

Deanna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jose

Traveled with family
Good
Stayed 1 night in Aug 2024

8/10 Good

Praveen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a good hotel at a convenient location in Farragut. The reason I gave a 3 for cleanliness is due to mold in the tub.
Stayed 1 night in Aug 2024

8/10 Good

Colleen M

Liked: Staff & service
The rooms was clean but the hallways were dirty. Roof must have a leak there was a fan drying out the carpet. Looked like they were doing some updating as well. The pool looked new but you couldn't get to it, the pool fab was broken. Breakfast was good they had a nice assortment offiid to eat. The coffee was good too. We just stayed overnight and I'd book here again for overnight.
Stayed 1 night in Aug 2024

8/10 Good

Renata

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice stayed 2 nights only problem was the tub didn’t drain as you shower other then that I would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Takesha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Reasonable Stay
Stayed 1 night in Jul 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our trip. Room was clean and the staff was friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay
We've rebooked this hotel when traveling through due to the convenience of getting on I75. Room was clean, bed comfortable and hot breakfast included. We didn't care about the tv but it was hard to find a channel that came in. AC worked well.
Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Alex checked us in, he was very polite and informative of everything. The lady in the breakfast area was super friendly! She asked if we needed anything checked to make sure there was enough food (we ate right before the breakfast service was over). I didn't get the means namee that checked us out, he was very funny, super polite as well. Only issue we had the sprinkler alarm went off in the middle of the nigh. The front desk was very apologetic about it. Which we understood, stuff happens. I'd highly recommend this place. t
Stayed 1 night in Aug 2024

8/10 Good

Chalese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the room had a strong smell, almost like a cigarette smell. Otherwise we were very pleased
Stayed 1 night in Jul 2024

6/10 Okay

April

Liked: Staff & service
The stairwells were very dirty and soiled. As someone who likes to take the stairs, The fact that this area of your property is not well kept is kind of a turn off.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ted

Stayed 1 night in Jul 2024

2/10 Terrible

Stephanie

Stayed 1 night in Jul 2024