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Sonesta Simply Suites Knoxville

2.5 star property

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Photo gallery for Sonesta Simply Suites Knoxville

Terrace/patio
Premium bedding, individually furnished, desk, laptop workspace
Business center
Premium bedding, individually furnished, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10206 Parkside Dr, Knoxville, TN, 37922
  • Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Turkey Creek Shopping Center
    ‪3 min drive‬
  • West Town Mall
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Knoxville

Hotel in Knoxville West
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sonesta Simply Suites Knoxville offers 98 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Wired and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Sonesta Simply Suites Knoxville is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.23 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Knoxville
Candlewood Suites Hotel Knoxville
Candlewood Suites Knoxville
Knoxville Candlewood Suites
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Suites Knoxville Hotel
Sonesta Simply Knoxville
Candlewood Suites Knoxville
Sonesta Simply Suites Knoxville Hotel
Sonesta Simply Suites Knoxville Knoxville
Sonesta Simply Suites Knoxville Hotel Knoxville

Sonesta Simply Suites Knoxville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 295 out of 677 reviews
Rating 8 - Good. 189 out of 677 reviews
Rating 6 - Okay. 88 out of 677 reviews
Rating 4 - Poor. 60 out of 677 reviews
Rating 2 - Terrible. 45 out of 677 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Donieale

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The property itself was fine. The problem came in when someone knocked on my door at 2:30 am, claiming to be from the front desk and asking me personal questions through the door, trying to get me to open it. They didn’t let up or leave until I raised my voice and asked what they wanted. Then they claimed they had the wrong room. I tried to speak with front desk staff about it, both then and at checkout, but no one was available either time. I felt unsafe and would not stay there again.
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, property conditions & facilities

Ok for value

The check in process was a bit slow compared to other hotels, front desk clerk not very friendly but was not rude either. I read a bunch of reviews before choosing this hotel as we stay in hotels often and if it is somewhere I haven't stayed I would like at least some understanding of what to expect. I read so many 10/10 reviews and this was not that. I would rate 6/10. It has many repairs and updates needed. The bed was ok enough and the bathroom fairly clean for the price but definitely not a 10/10.
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2025

6/10 Okay

John, chattanooga

Traveled with family and small children
Liked: Staff & service
Property was a bit dated. Staff were helpful. 3 out of 5.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Zarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean.
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great, issue with check-in. Charged for room after paying thru Expedia. This was corrected but still haven't received refund for $100 security deposit.....
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars, Welcoming and safe experience

Everything was awesome. The staff, manager, Front Desk, Cleaning crew and other guest were very friendly and kind. This is an amazing hotel. It deserves 10 stars. This is our 2nd time here. I highly recommend to everyone who wants a welcoming and safe experience.
Stayed 5 nights in Feb 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Not sure if guests live there but the people were loud and up all hours of the night which made it very difficult to sleep. Also the front entrance says "no smoking within 25 feet of the front entrance". There were guests and Employees smoking at the entrance and it was heavy smoke. Room was fine and area around the property was fine but still Not a good experience based on smoke and noise.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

Nice n quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Ashlei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jerri

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Crystal

Stayed 4 nights in Dec 2024

10/10 Excellent

George

Stayed 2 nights in Jan 2025

10/10 Excellent

MORITZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Itwa svery good stay for sure next time I'll be staying here
Stayed 2 nights in Jan 2025

6/10 Okay

Bonita

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Business review

Odor in room, heater was either on/off no middle temperature, appliances were very outdated. Staff was very friendly, bed was comfortable, and unbelievable water in the shower. Overall decent hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Christa, Englewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and value, friendly front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, comfy bed, friendly staff

For the price this was great for us. Large room! Beds were comfortable, it had blackout curtains. Bathroom was clean (9/10), heat/air worked well. Full Kitchen in the room, so no breakfast included, but there was coffee! Staff were very friendly and helpful. Would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anil, Nashville

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and super friendly staff
Stayed 1 night in Dec 2024