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Sonesta Simply Suites Knoxville

2.5 star property

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Photo gallery for Sonesta Simply Suites Knoxville

Terrace/patio
Premium bedding, individually furnished, desk, laptop workspace
Premium bedding, individually furnished, desk, laptop workspace
Business center
Fridge, microwave, stovetop, dishwasher

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10206 Parkside Dr, Knoxville, TN, 37922
  • Turkey Creek Shopping Center
    ‪3 min drive‬
  • Pellissippi State Community College
    ‪4 min drive‬
  • West Town Mall
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Knoxville

Hotel in Knoxville West
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sonesta Simply Suites Knoxville offers 98 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Wired and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Sonesta Simply Suites Knoxville is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.23 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Knoxville
Candlewood Suites Hotel Knoxville
Candlewood Suites Knoxville
Knoxville Candlewood Suites
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Suites Knoxville Hotel
Sonesta Simply Knoxville
Candlewood Suites Knoxville
Sonesta Simply Suites Knoxville Hotel
Sonesta Simply Suites Knoxville Knoxville
Sonesta Simply Suites Knoxville Hotel Knoxville

Sonesta Simply Suites Knoxville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 297 out of 691 reviews
Rating 8 - Good. 192 out of 691 reviews
Rating 6 - Okay. 91 out of 691 reviews
Rating 4 - Poor. 62 out of 691 reviews
Rating 2 - Terrible. 49 out of 691 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Seven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived for check in a little after midnight. There was a line of people at the front desk. We had a reservation for 6 rooms. Once we got up to the counter it took 50 min to check in. The front desk attendant was incredibly slow. When we finally got into our rooms they were dirty. The shower and bathrooms were covered in hair, the water was cold, and the room was smelly. Additionally, there were many mosquitoes and bugs in the hallway. We could not wait to get out of there the next morning. We will not be staying here ever again.
Stayed 1 night in Apr 2025

2/10 Terrible

Odetha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
check in was super easy and quick hotel was quiet and the room had a full size fridge and little kitchenette which i didn’t realize upon booking which was super cool. it was a great value and a comfortable stay.
Stayed 1 night in Mar 2025

4/10 Poor

Stephanie

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Won't be back

The supposed queen bed was a full size bed which my feet hung off of. Also they charge a deposit and charged my card and extra 150 for makeup on two towels! I stayed 2 nights. Plus they already have my 100 deposit.
Stayed 2 nights in Mar 2025

6/10 Okay

Tom

A little dated and run down for the area very clean though
Stayed 1 night in Mar 2025

10/10 Excellent

Damon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom door not only did not close…it wasn’t even close to closing! A solid one inch gap between the wall and the door. You could see straight through and hear everything going on.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything
Stayed 15 nights in Mar 2025

6/10 Okay

Larissa

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
OK for one night, stayed with pets. Mattress on pullout couch stained with blood and or ? A little disturbing. Found corn chips in master bed linens.
Stayed 1 night in Mar 2025

8/10 Good

Larissa

Traveled with partner, Traveled with pets
Liked: Staff & service
Rates were reasonable, Pet Friendly was the major asset. Lots of parking. Facility is old, and items are broke but we only stayed one night so it was just fine for us.
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Manager (Patricia) was very rude, hung up in my face after I got charged for a room I didn’t even check into. Service was terrible !!!! Would not recommend this hotel. Manager wouldn’t give me her full name to even call someone higher than her. She stated she was the GM & hung up mid conversation.. The worker the night I tried to check in my hotel lied about me being rude when I was very patient the whole time & nice. My card was already charged for a room I didn’t even get to see yet, I left to put the deposit on my other bank card came back, he needed my boyfriend ID, so by that point I just said forget about the room. Had to wait till Monday to get my $80 refund back & manger was terribly RUDE & TOLD ME she couldn’t do a refund but ended up doing it at at the end of the day. It literally was that simple from the jump. I’m not a rude person so I expect the same in return giving the fact IM SPENDING MY MONEY WITH YALL. It’s a never again for me I’m sorry
Stayed 1 night in Mar 2025

10/10 Excellent

jacob

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

William, Maryland Hts

Disliked: Property conditions & facilities
I did not expect to be charged a deposit. I will be very unhappy if it isn’t promptly returned. The room had preexisting damages that I photographed.
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Stayed 1 night in Mar 2025

8/10 Good

steven

Stayed 22 nights in Feb 2025

4/10 Poor

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very dated. No USB port for phone charging. I didn’t like that they took a deposit they would take three business days to return.
Stayed 1 night in Mar 2025

6/10 Okay

Donieale

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The property itself was fine. The problem came in when someone knocked on my door at 2:30 am, claiming to be from the front desk and asking me personal questions through the door, trying to get me to open it. They didn’t let up or leave until I raised my voice and asked what they wanted. Then they claimed they had the wrong room. I tried to speak with front desk staff about it, both then and at checkout, but no one was available either time. I felt unsafe and would not stay there again.
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, property conditions & facilities

Ok for value

The check in process was a bit slow compared to other hotels, front desk clerk not very friendly but was not rude either. I read a bunch of reviews before choosing this hotel as we stay in hotels often and if it is somewhere I haven't stayed I would like at least some understanding of what to expect. I read so many 10/10 reviews and this was not that. I would rate 6/10. It has many repairs and updates needed. The bed was ok enough and the bathroom fairly clean for the price but definitely not a 10/10.
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2025

6/10 Okay

John, chattanooga

Traveled with family and small children
Liked: Staff & service
Property was a bit dated. Staff were helpful. 3 out of 5.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Stayed 1 night in Mar 2025