Sonesta Simply Suites Knoxville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Simply Suites Knoxville

Terrace/patio
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Business center
Room amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
10206 Parkside Dr, Knoxville, TN, 37922
  • Tennova Hospitalist Group
    5 min drive
  • Turkey Creek Shopping Center
    5 min drive
  • West Town Mall
    8 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    17 min drive

Room options

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Sonesta Simply Suites Knoxville

Hotel in Knoxville West
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sonesta Simply Suites Knoxville offers 98 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Wired and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Sonesta Simply Suites Knoxville is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.23 km) of the property will not be allowed to check in
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Knoxville
Candlewood Suites Hotel Knoxville
Candlewood Suites Knoxville
Knoxville Candlewood Suites
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Suites Knoxville Hotel
Sonesta Simply Knoxville
Candlewood Suites Knoxville
Sonesta Simply Suites Knoxville Hotel
Sonesta Simply Suites Knoxville Knoxville
Sonesta Simply Suites Knoxville Hotel Knoxville

Sonesta Simply Suites Knoxville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 260 out of 584 reviews" "
Rating 8 - Good. 171 out of 584 reviews" "
Rating 6 - Okay. 69 out of 584 reviews" "
Rating 4 - Poor. 50 out of 584 reviews" "
Rating 2 - Terrible. 34 out of 584 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Margo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Let's start with the Pros: Bedding was excellent. We slept well. However, the hotel is in need of some major repairs and upkeep. walls, doors, and floors were dirty. Shower head was clogged with calcium deposits.
Stayed 1 night in Sep 2024

4/10 Poor

Jamisen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is just a NO! my wife and I travel all over and we rarely leave hotel reviews. This place is just NOT as pictured. The hotel is ran down, smells, stains on the carpet. There is no “store” it’s legit 2 vending machines. The rooms are incredibly outdated. Stains on the fridge, dishwasher from the 1980’s, old AC unit, terrible view outside the window… tried to upload pics just won’t work. This place is not worth your money. 1st night we laid in bed searching hotels to find a different one to go to. We ended up toughing it out and staying, but given the choice to leave and find another we would have taken it! Staff was nice, location was good, but those are my only positives.
Stayed 2 nights in Sep 2024

4/10 Poor

Christa, Englewood

Disliked: Property conditions & facilities
Great location,
Stayed 1 night in Sep 2024

4/10 Poor

Victoria

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I would’ve taken pictures, but I totally spaced it . 1st thing you smell when walking into the room is a musty/mildew smell. Above the window you can clearly see water damage that has molded. Above the AC unit, something clearly happened to the wall and has never been fixed. I would assume it’s also water damage as the AC is directly under the window. The bathroom also has mold/mildew on the ceiling above the shower. One of the bedside tables was completely rusted on the top (for some reason the beside tables were different). The Kitchenette appliances are rusted and outdated. I honestly would have just left, but I was in town for the Morgan Wallen concert so the hotels were all booked up. Had a hard time sleeping because I could hear people walking around and slamming doors at 2am. Also the AC hardly worked and my room was really hot.
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

4/10 Poor

Brenna

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel photos are slightly misleading. The hotel room we stayed in had older appliances and the bathroom was outdated. The property had an older musty/moldy smell. The price was good compared to surrounding hotels, but be aware that the rooms seem to look different in person.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela R

Liked: Cleanliness, staff & service
Much
Stayed 2 nights in Sep 2024

10/10 Excellent

Bryan

Stayed 5 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well what would you like to know about the interrogation I had to go through are from them charging $250 extra just decide to take it off my bank card without informing me or anything trying to say I smoke in the room I don't even smoke I've never smoked a cigarette in my life
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

rebecca

Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2024

8/10 Good

Virgil

Stayed 5 nights in Aug 2024

6/10 Okay

Valerie G

Liked: Staff & service
Disliked: Cleanliness
They have a nice looking hotel but, it was dirty. When your slippers stick to the bathroom floor and the room smells like pee, there was no cleaning done. Please clean and minor repairs and you can really have a great business!!
Stayed 1 night in Aug 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was very good quiet clean place
Stayed 1 night in Aug 2024

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very comfortable, although the facilities are a bit old. Front desk staff was very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This hotel needs updating!
The staff was accommodating, and the room was clean. However, the hotel is very outdated. The refrigerator/freezer did not work, the air conditioner unit was very loud, and the room smelled of mold.
Stayed 2 nights in Aug 2024

6/10 Okay

George

Liked: Cleanliness
The loudest HVAC unit I have encountered in a long time, impossible to adjust temp. Finally shut it off.
Stayed 1 night in Aug 2024

4/10 Poor

Ryan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Overall not good
Overall not
Stayed 6 nights in Jul 2024

8/10 Good

James

Stayed 1 night in Jul 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, excellent customer service and excellent price-benefit.
Stayed 1 night in Jul 2024