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alpenhotel Kaiserfels

4.0 star property

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December 2024
January 2025

Photo gallery for alpenhotel Kaiserfels

Exterior
Indoor pool, sun loungers
Exterior
Junior Suite, Balcony | In-room safe, desk, free cribs/infant beds, free WiFi
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Winkelschattseite 6b, Sankt Johann in Tirol, Tirol, 6380
  • Panorama Badewelt
    4 min drive
  • St. Johanner Bergbahnen
    5 min drive
  • Jodlalm Ski Lift
    11 min drive

Room options

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | View from room

Executive Double Room, Balcony

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony | In-room safe, desk, free cribs/infant beds, free WiFi

Family Room, Balcony

  • 645 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, desk, free cribs/infant beds, free WiFi

Junior Suite, Balcony

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony (3*)

Standard Double Room, Balcony (3*) | View from room

Standard Double Room, Balcony (3*)

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony ( Executive)

Junior Suite, Balcony ( Executive) | In-room safe, desk, free cribs/infant beds, free WiFi

Junior Suite, Balcony ( Executive)

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | In-room safe, desk, free cribs/infant beds, free WiFi

Superior Double Room, Balcony

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

TUI BLUE Fieberbrunn

Pool
Breakfast included
Spa
Pet friendly
4.6 out of 5, Wonderful, (229)
The price is $241
per night
$270 total
includes taxes & fees
Dec 8 - Dec 9
TUI BLUE Fieberbrunn

About this property

alpenhotel Kaiserfels

4-star Sankt Johann in Tirol hotel with 2 bars/lounges
Ski into alpenhotel Kaiserfels, where you can enjoy a meal at the restaurant and comforts including an indoor pool and a full-service spa.
Alpenhotel Kaiserfels offers 130 accommodations with safes and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Beauty Vital has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy kayaking and mountain biking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Alpenhotel Kaiserfels helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This eco-certified hotel also offers a complimentary children's club, a health club, and a sauna. Onsite parking is available (surcharge).

Alpenhotel Kaiserfels is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Kaiserfels - Overlooking the garden, this buffet restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, English, French, German, Greek, Hungarian, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Uncovered self parking on site (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kaiserfels

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Kayaking
  • Mountain biking
  • Playground
  • Rafting
  • Rowing/canoeing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Skydiving
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Elevator

More

  • 2 buildings
  • 5 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 5 and December 6.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 6 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

lti alpenhotel Kaiserfels Hotel Sankt Johann in Tirol
lti alpenhotel Kaiserfels Hotel
lti alpenhotel Kaiserfels Sankt Johann in Tirol
lti alpenhotel Kaiserfels
lti alpenhotel Kaiserfels
alpenhotel Kaiserfels Hotel
Sentido alpenhotel Kaiserfels
alpenhotel Kaiserfels Sankt Johann in Tirol
alpenhotel Kaiserfels Hotel Sankt Johann in Tirol

alpenhotel Kaiserfels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 106 reviews" "
Rating 8 - Good. 41 out of 106 reviews" "
Rating 6 - Okay. 5 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday nice hotel.
Food excellent, location good but out of town. Rooms comfortable, almost all staff extremely friendly.
Stayed 7 nights in Feb 2022

10/10 Excellent

Toby

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch. Lovely pool area. We were half board which I would recommend. Would return.
Stayed 3 nights in Feb 2022

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing in St Johann
We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Stayed 7 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern and extremely clean. Staff are super friendly and service is excellent. Food setup excellent too. We have come to this hotel the last 3 years for skiing and love it. This year there was a large corporate group staying at hotel, and were loud until the early hours of next day which was frustrating as family found it difficult to sleep until noise stopped. Not our normal experience and I’d say unusual for hotel.
Stayed 4 nights in Jan 2020

2/10 Terrible

Domenech, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am extremely disappointed, to say the least in regards to not being able to get a refund for the days not used due to an emergency that your night clerk is totally aware of and confirm the situation. This situation was totally out of our control and should be taken into consideration. I expected from such a reputable hotel that they would make an exception to their rules in this case.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay if you get it at the right price.
Hotel nicely decorated. Minimalist feel with washed woods, tasteful fabrics and nice linen. Staff friendly and food (buffet style) offered a reasonable choice for dinner and breakfast. We had a junior suite (501) on the exec level. It was nice with a large balcony and floor to ceiling windows. When sitting on your bed, a nice view across the roof of the hotel to the mountain opposite the ski slope. Bed super comfy and soft good quality robes too. Now to the small points worth noting: Didn’t have nice complimentary toiletries which you come to expect in a 4 star hotel. Only squeezy wall mounted bottle. Also no air con that we could discern. Not a problem for us as cool outside but I can imagine it getting stifling in the summer. Didn’t really think the extra for exec level worth it. The complimentary things were limited in the lounge and the mini only stocks soft drinks and a couple of beers. Being high is nice but we were on 5th floor and our balcony looked out across the roof top of the 4th floor and the car park. Didn’t try the other amenities of the hotel which could have warranted the price we paid for the room.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Beds were good, food was delicious. Our only gripe would be the pillows. For us they were too soft.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the bottom of the hill, beside the gondola. Beautiful pool, sauna and gym facilities.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Johann, June 2018
Great hotel, very clean and modern. Food was buffet style morning and evening and had a excellent selection of varied food every night. Will definitely be returning. Location was excellent for exploring the Tirol and was always a pleasure to come back at the end of a day.
Stayed 5 nights in Jun 2018

10/10 Excellent

alison , Arundel UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic position to ski to the door and gondola
Wonderful stay. perfect position for the slopes. Lovely swimming pool but a bit on the chilli side after a cold ski day
Stayed 4 nights in Jan 2018

10/10 Excellent

Joni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jun 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft kann man nur weiterempfehlen!
Stayed 3 nights in Oct 2023

10/10 Excellent

Heidi Fager

Stayed 5 nights in Jul 2023

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war jetzt zum dritten mal in diesem Hotel. Der Aufenthalt war wie immer außergewöhnlich.
Stayed 6 nights in Jul 2023

10/10 Excellent

Bernhard

Stayed 1 night in Jul 2023

10/10 Excellent

Guenter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Peter

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Winterferien in St. Johann
Das Alpenhotel Kaiserfels ist ideal für Skianfänger und deren Begleitung gelegen. Der Wellness Bereich überzeugt!
Stayed 4 nights in Jan 2023

8/10 Good

Simone

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Insgesamt hat es uns sehr gut gefallen. Es gab eine sehr große Auswahl beim Frühstück und Abendessen. Auch der Wellnessbereich war sauber und wir konnten zwischen verschiedenen Saunen wählen. Punktabzug gibt es leider für die Sauberkeit des Zimmers. Es lagen kleine Glasscherben auf dem Boden, in die meine Begleitung getreten ist. Nachdem wir aber an der Rezeption Bescheid gegeben hatten, wurde unser Zimmer nochmal gereinigt und alles war gut.

8/10 Good

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stjerner her🌟🌟🌟🌟
Det er et fantastisk dejligt sted og kan kun anbefales. Service, mad og renlighed er helt i top. Skal vi sige noget negativt, er der for varmt i restauranten og baren. Stedet skal få vores bedste anbefaling
Stayed 5 nights in Feb 2022

10/10 Excellent

Jürgen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unglaublich vielfältiges und qualitativ hochwertiges Frühstücks- und Abendbuffet !
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön, dass wir spontan unseren Aufenthalt verlängern könnten!
Stayed 7 nights in Jun 2021

10/10 Excellent

Michael, Leverkusen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war vom Anfang bis zur Abreise alles super gut.
Stayed 7 nights in Sep 2020