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The Walper Hotel, part of JdV by Hyatt

4.0 star property

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Photo gallery for The Walper Hotel, part of JdV by Hyatt

2 restaurants, lunch served
Lobby sitting area
Reception
2 restaurants, lunch served
2 restaurants, lunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
20 Queen St S., Kitchener, ON, N2G 1V6
  • Centre In The Square
    ‪8 min walk‬
  • Kitchener Memorial Auditorium Complex
    ‪3 min drive‬
  • Wilfrid Laurier University
    ‪6 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Historic)

Suite (Historic) | Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Historic)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban) | Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Urban)

Suite, 1 Queen Bed (Urban) | Living area | 48-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Queen Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Urban)

Suite, 2 Queen Beds (Urban) | Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 2 Queen Beds (Urban)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower) | Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Walper Hotel, part of JdV by Hyatt

Hotel in Downtown Kitchener
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and conference space are onsite.
The Walper Hotel, part of JdV by Hyatt offers 92 accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 8000 square feet (743 square meters) include conference space. This Victorian hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

The Walper Hotel, part of JdV by Hyatt is a smoke-free property.

TWH Social - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 18 per day)
  • Uncovered self parking on site (CAD 23 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TWH Social

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1893
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay, plus a one-time cleaning fee of CAD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 23.00 per day (in/out privileges)
  • Nearby parking fee: CAD 18 per day (427 ft away)
  • Pet fee: CAD 75 per accommodation, per stay plus CAD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Walper
Walper Hotel
Walper Hotel Kitchener
Walper Kitchener
Walper Terrace Kitchener
The Walper Hotel Kitchener, Ontario
The Walper Hotel
The Walper Hotel part of JdV by Hyatt
The Walper Hotel, part of JdV by Hyatt Hotel
The Walper Hotel, part of JdV by Hyatt Kitchener
The Walper Hotel, part of JdV by Hyatt Hotel Kitchener

The Walper Hotel, part of JdV by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating to a room change for a larger room and also helped me to store food left over from a wedding in their fridge. Great location and generally safe. Lots of good restaurants around. Only missing a spa and a pool.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issues we had didn’t have anything to do with the facility itself. Most of the hotel was there together and unfortunately for us they decided to party in the room right next to us, thankfully they shut it down by 12:30 am, so not the end of the world, but the street was extremely busy and noisy all night.
Stayed 1 night in Dec 2024

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so nice the hotel provided bathrobes and the room is so spacious, very comfortable!
Stayed 1 night in Dec 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and the location. Staff were very friendly and accomodating
Stayed 1 night in Nov 2024

10/10 Excellent

Alex, London

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean unique hotel, nice staff. Thumbs up from us
Stayed 1 night in Nov 2024

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel.Great room!
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Adegbenga

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a terrible hotel to stay -TVs do not work properly even after changing rooms several times -The heater in the rooms do not work -No hot water even though the weather is code In general i will NEVER recommend my worst enemy to stay at this hotel
Stayed 3 nights in Nov 2024

6/10 Okay

Leanne

Traveled with partner
Liked: Cleanliness, staff & service
Overall this was a lovely hotel with plenty of amenities for entertainment. Within minutes of theatres and other venues. We were quite disappointed with the room quality. At first sight it seemed pleasantly appealing and well appointed. However it did not take us long to realize the room was very tiny with very little extra space to spread out. (King room). Especially the bathroom. Do not take any sort of vanity bag, there is no room. To top It off the heat was stuck at 27-29 Celsius all night long and would not go down despite having a repair man come as well. Secondly , which was a bit comical, the TV was stuck on auto descriptive and we could not figure that out(even the same repair guy could not). Overall it was a mediocre stay at a very lovely hotel. The on-site restaurant was lovely!
Stayed 1 night in Nov 2024

10/10 Excellent

Annemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in downtown Kitchener
Great place comfortable clean staff very welcoming and friendly. Great location easy walk to restaurants theater and market.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was well rated and close to the theater where we purchased tickets to see a show (the reason we were in town). It is a lovely modern renovated space. Close to busy shopping and dining and walking distance to the Center in the Square Theater we attended. The on-site restaurant was really good which made the evening easy and very enjoyable
Stayed 1 night in Nov 2024

8/10 Good

geoffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff. There is alot of development going on.
Stayed 4 nights in Nov 2024

10/10 Excellent

Caryn

Traveled with partner
Liked: Amenities
Rooms were spacious and comfortable. Nicely decorated
Stayed 1 night in Nov 2024

2/10 Terrible

Maya

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Room was dark, looked nothing like the pictures online and had a very foul smell throughout. Hotel reservations didn't have any other rooms available so I asked for a refund. We did not spend the night and still waiting for refund for the reservation I canceled. The property has no parking Around the property. Hotel only has 8 valet spots on the property but all taken . Be prepared to walk a fair distance and spend $30 / night
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, super neighbourhood, excellent restos.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room! Would stay here again
Stayed 2 nights in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Manijeh, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Very clean and modern. Comfortable rooms and beds
Stayed 1 night in Nov 2024

10/10 Excellent

Christos

Stayed 2 nights in Sep 2024

10/10 Excellent

Merrill

Stayed 1 night in Oct 2024

4/10 Poor

Milijana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Given the price point compared to other KW hotel, the standard was not met. The washroom area was not clean, tissues missing. The windows faced a wall.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven’t been for 20 years ! Upgrades are good and character has been saved and enhanced ! Great Reno
Stayed 1 night in Nov 2024