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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Exterior
Point of interest
Exterior
BBQ/picnic area
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • St. Jacobs Outlets
    ‪2 min walk‬
  • St. Jacobs Country Playhouse
    ‪4 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, Kitchen

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Room amenity

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1002)
The price is $96
per night
$117 total
includes taxes & fees
Mar 3 - Mar 4
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

3-star Township of Woolwich hotel walkable to St Jacobs Farmers Market
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite. Change of towels is available on request.
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Staybridge Suites Waterloo - St. Jacobs Area by IHG provides an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a library, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Staybridge Suites Waterloo - St. Jacobs Area by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

English, Farsi, Filipino, French, Hindi, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping mall

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 374 out of 601 reviews
Rating 8 - Good. 139 out of 601 reviews
Rating 6 - Okay. 43 out of 601 reviews
Rating 4 - Poor. 21 out of 601 reviews
Rating 2 - Terrible. 24 out of 601 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Personal stay not convinced good for company staff
My husband and I were in one room and our adult son was in another room and what a vast difference in cleanliness. My son found dark hair in the sheets as well as some other unique stains, he called front desk. They sent up fresh linens. He had to clean it, change his own bed. He found other hair and stains in another part of the room. Our room was an accessible room. It was decent. The couch was covered in stains. The shower head was so loose. We thought it was going to fall off, the hair dryer didn't even blow hot air. We were worried that it was going to catch fire. Not what I thought a stage bridge was going to be like. They want us to use the location for our corporate staff but not 100% convinced it's the way to go.
Stayed 4 nights in Nov 2024

10/10 Excellent

Doug, Kitchener

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice great house keeping
Stayed 6 nights in Nov 2024

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfectly run. All the staff we’ve interacted with are pleasant. The hotel is clean, quiet & has rooms that offers relaxation. We felt at home. The breakfast is amazing. Everything were cooked in perfection. I totally recommend this place. The highlight of this hotel too is the 1 min distance to the St Jacobs Market.
Stayed 1 night in Nov 2024

10/10 Excellent

Meighan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location to go tot he St Jacob’s market and to go downtown. It’s also so close to Waterloo, Kitchener and Elora. Overall the hotel was a great stay. The staff were very friendly and helpful. The room was great and clean. We all enjoyed the breakfast as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here! I was surprised by the space of the accessible room and the thought put into the well equiped kitchenette. Beds were comfortable with adequate pillows. Only draw back was the view in our room was the inner parking lot and our hair dryer was missing. Overall, clean and perfect for our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet hotel! Our unit was large with a full kitchen and separate living room too. Would definitely stay here in the future!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very spacious room. We booked a suit with 1 king bed. It was great. The only down side to our room was that it faced a busy street, so the room was quite noisy. I didn't really hear it, however my wife struggled to sleep. I would recommend staying on the side that faces the Holiday Inn, not the farmers market if you want quiet. Other than that, it was very clean and modern. The breakfast buffet had a good selection and was included. I think our stay was a great value.
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel! Great room, awesome breakfast and very quiet. Will stay again for sure
Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Anne

Traveled with family
Liked: Staff & service
Pool was shared between 2 hotels and too busy
Stayed 2 nights in Oct 2024

10/10 Excellent

ZHIYI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location and good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Super happy with our stay! Just perfect after a day of St Jacob’s. Clean, spacious, quiet !
Stayed 1 night in Oct 2024

10/10 Excellent

Ronak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great breakfast options!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and welcoming
friendly staff, quick to respond to any questions. Very clean, breakfast was good with lots of options. The evening social was nice with hot snacks offered.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Oct 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return here again.
Great hotel for the value.
Stayed 1 night in Oct 2024

8/10 Good

John

Traveled with partner
Fine, clean , large suite rooms
Stayed 1 night in Sep 2024

4/10 Poor

Cletus

Stayed 3 nights in Aug 2024

10/10 Excellent

Tina

Stayed 1 night in Sep 2024

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved the hotel, staff were friendly but was hoping we could check in earlier as we arrived about 1/2 hour before 3. We waited as we were told the room wasn’t completely checked over by a supervisor. I was a little anxious as my husband wasn’t feeling well. I didn’t let the staff know this as I thought it wouldn’t take long. Anyway we did have to wait until 3 this was a little disappointing due to the circumstances of my husband. But again I was just hoping we could get in a little earlier.
Stayed 1 night in Sep 2024