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Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

Exterior
Point of interest
Point of interest
BBQ/picnic area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • St. Jacobs Outlets
    ‪2 min walk‬
  • St. Jacobs Country Playhouse
    ‪4 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Room amenity

Studio Suite, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (1005)
The price is $130
per night
$159 total
includes taxes & fees
Feb 8 - Feb 9
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

About this property

Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

3-star Township of Woolwich hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite. Change of towels is available on request.
Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel provides an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a library, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

English, Farsi, Filipino, French, Hindi, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping mall

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 368 out of 589 reviews" "
Rating 8 - Good. 136 out of 589 reviews" "
Rating 6 - Okay. 42 out of 589 reviews" "
Rating 4 - Poor. 19 out of 589 reviews" "
Rating 2 - Terrible. 24 out of 589 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very spacious room. We booked a suit with 1 king bed. It was great. The only down side to our room was that it faced a busy street, so the room was quite noisy. I didn't really hear it, however my wife struggled to sleep. I would recommend staying on the side that faces the Holiday Inn, not the farmers market if you want quiet. Other than that, it was very clean and modern. The breakfast buffet had a good selection and was included. I think our stay was a great value.
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel! Great room, awesome breakfast and very quiet. Will stay again for sure
Stayed 1 night in Oct 2024

6/10 Okay

Anne

Traveled with family
Liked: Staff & service
Pool was shared between 2 hotels and too busy
Stayed 2 nights in Oct 2024

10/10 Excellent

ZHIYI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location and good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Super happy with our stay! Just perfect after a day of St Jacob’s. Clean, spacious, quiet !
Stayed 1 night in Oct 2024

10/10 Excellent

Ronak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great breakfast options!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and welcoming
friendly staff, quick to respond to any questions. Very clean, breakfast was good with lots of options. The evening social was nice with hot snacks offered.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Oct 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return here again.
Great hotel for the value.
Stayed 1 night in Oct 2024

8/10 Good

John

Traveled with partner
Fine, clean , large suite rooms
Stayed 1 night in Sep 2024

4/10 Poor

Cletus

Stayed 3 nights in Aug 2024

10/10 Excellent

Tina

Stayed 1 night in Sep 2024

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved the hotel, staff were friendly but was hoping we could check in earlier as we arrived about 1/2 hour before 3. We waited as we were told the room wasn’t completely checked over by a supervisor. I was a little anxious as my husband wasn’t feeling well. I didn’t let the staff know this as I thought it wouldn’t take long. Anyway we did have to wait until 3 this was a little disappointing due to the circumstances of my husband. But again I was just hoping we could get in a little earlier.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose, Oshawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location across from the St. Jacobs market and antique market. In amongst 4 or 5 different hotels. If you like to go for a walk this is not the place. Overall though it was nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly
The large rooms make for a very comfortable stay. Appreciated the kitchenette with full size fridge.
Stayed 2 nights in Sep 2024

10/10 Excellent

Benedetto

Stayed 1 night in Sep 2024

10/10 Excellent

Izabela

Business traveler
Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
There was a terrible smell in the room during my two night stay like crab or something rotting. The staff tried to clear it but no luck. I bought Lysol spray but it didn’t help. Overall though the staff were good, responsive and the bed was comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian St

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family outing.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
A very bad smell in a room cleaning staff did come and to check it and did agree. It was a very bad smell. We change rooms the second room. I came to make a coffee, and when I grabbed the filter, a bug fell out of the cupboard. They just want to Lysol it but we were done. We wanted a different hotel.
Stayed 3 nights in Sep 2024

8/10 Good

alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024