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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Exterior
BBQ/picnic area
Exterior
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • St Jacobs Farmers Market
    ‪5 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Room amenity

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Room amenity

Suite, 2 Queen Beds, Kitchen

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, Kitchen

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Room amenity

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Kitchen

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower, Kitchen (Communications Accessible)

Room amenity

Suite, 2 Queen Beds, Roll-in Shower, Kitchen (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

3-star Township of Woolwich hotel walkable to St Jacobs Farmers Market
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite. Change of towels is available on request.
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Staybridge Suites Waterloo - St. Jacobs Area by IHG provides an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a library, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Staybridge Suites Waterloo - St. Jacobs Area by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

English, Farsi, Filipino, French, Hindi, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping mall

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 397 out of 633 reviews
Rating 8 - Good. 146 out of 633 reviews
Rating 6 - Okay. 43 out of 633 reviews
Rating 4 - Poor. 21 out of 633 reviews
Rating 2 - Terrible. 26 out of 633 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Totally satisfied.
Stayed 1 night in Dec 2024

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very satisfied. However, the team should have some diversity. I only saw team members from one community which doesn't show well.
Stayed 1 night in Dec 2024

2/10 Terrible

Jackson

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to various locations
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Dec 2024

10/10 Excellent

Kaytee

Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Right across the street from St. Jacob’s market. The staff were very friendly at check-in. The room was a good size but there were some cleanliness issues, coffee mugs were not clean, room had a weird smell. Also, there were tea bags but no kettle in the room. I used a pot to boil water but had to clean it first as it was really grimy.
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet and comfortable
my suite was clean and welcoming, this trip was off season so it was really quiet. I was the only person at the pool and only 2 others at Breakfast before 8am.
Stayed 1 night in Dec 2024

10/10 Excellent

Kashif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room.was very clean and the bed was just great.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Clean room and good breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Stessy

Liked: Staff & service, property conditions & facilities
Nothing great to do
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable evening. Room was very quiet even with a large group on the same floor.
Stayed 1 night in Oct 2024

10/10 Excellent

Guili

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so close to the Farmer's market! It is convenient. The Jack's Family Restaurant is excellent and you can walk from the hotel in 2 minutes.
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel
This was a family trip. the room was great for a family of 4. It had a kitchen which was very convenient. The pool was nice and the building offered washer and dryer services to guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
Wonderful room. Spacious and super clean. We spent a nice weekend during a family trip
Stayed 1 night in Dec 2024

10/10 Excellent

H Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nicely appointed
The Staybridge Suites in St. Jacob's was well kept and nicely decorated. All the staff we interacted with were kind and professional. The breakfast buffet had a lot of options. We really liked the location as we went to the Farmers' Market and later to the Community Theatre which were both within walking distance. Downtown St. Jacob's is just a 5-minute drive.
Stayed 1 night in Nov 2024

8/10 Good

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to fine anything wrong with this property..
Stayed 2 nights in Nov 2024

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Personal stay not convinced good for company staff
My husband and I were in one room and our adult son was in another room and what a vast difference in cleanliness. My son found dark hair in the sheets as well as some other unique stains, he called front desk. They sent up fresh linens. He had to clean it, change his own bed. He found other hair and stains in another part of the room. Our room was an accessible room. It was decent. The couch was covered in stains. The shower head was so loose. We thought it was going to fall off, the hair dryer didn't even blow hot air. We were worried that it was going to catch fire. Not what I thought a stage bridge was going to be like. They want us to use the location for our corporate staff but not 100% convinced it's the way to go.
Stayed 4 nights in Nov 2024

10/10 Excellent

Doug, Kitchener

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice great house keeping
Stayed 6 nights in Nov 2024

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfectly run. All the staff we’ve interacted with are pleasant. The hotel is clean, quiet & has rooms that offers relaxation. We felt at home. The breakfast is amazing. Everything were cooked in perfection. I totally recommend this place. The highlight of this hotel too is the 1 min distance to the St Jacobs Market.
Stayed 1 night in Nov 2024

10/10 Excellent

Meighan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location to go tot he St Jacob’s market and to go downtown. It’s also so close to Waterloo, Kitchener and Elora. Overall the hotel was a great stay. The staff were very friendly and helpful. The room was great and clean. We all enjoyed the breakfast as well.
Stayed 2 nights in Nov 2024