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Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

Property grounds
Front of property
Fitness facility
Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed with Sofa bed (Living Area) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Airborne Trampoline
    3 min drive
  • Chicopee Tube Park
    4 min drive
  • Chicopee Ski and Summer Resort
    5 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Quality Inn

Parking included
Free WiFi
Air conditioning
Business services
4.0 out of 5, Very Good, (1071)
The price is $164
per night
$193 total
includes taxes & fees
Dec 7 - Dec 8
Quality Inn

About this property

Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

Hotel in Pioneer Tower East
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel offers 84 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of meeting rooms and limo/town car service. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Dutch, English, French, German, Khmer, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites

Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 680 out of 1540 reviews" "
Rating 8 - Good. 449 out of 1540 reviews" "
Rating 6 - Okay. 228 out of 1540 reviews" "
Rating 4 - Poor. 104 out of 1540 reviews" "
Rating 2 - Terrible. 79 out of 1540 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated
Stayed 1 night in Aug 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even though they are currently going through a face lift in the lobby area it was a clean environment. The staff was friendly and great. The rooms were absolutely beautiful. I would recommend staying here. I can’t wait to see how the lobby looks once they are finished it.
Stayed 1 night in Aug 2024

10/10 Excellent

Dorothy D, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay as the Hotel was quiet, clean and comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Diana

Traveled with family
Construction was an issue. Had to walk outside in rain to get to breeakfast and this was not noted at time of booking
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean property. Rooms were nicely renovated and beds super comfortable. Breakfast options were limited. Breakfast could definitely be better!
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and great rooms. Renovating hotel while we stayed there. A little inconvenient for breakfast but rooms were excellent and service was excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated rooms, beds & sheets very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Abby

Liked: Staff & service, room comfort
Disliked: Cleanliness
The bathroom was really dirty
Other than the floor looking like someone walked around while shaving their pubes, it was a really nice room! Really comfortable bed! But thankfully I brought my own pillow cases as there were some stains on the original ones and brought my own cleaning supplies to wipe everything down with and was able to clean most of the hair off the floor! It was really bad in the bathroom!
Stayed 1 night in Aug 2024

6/10 Okay

Garry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and recently renovated, and the staff were very friendly. However, the breakfast was terrible - some kind of powdered eggs, the potatoes didn't taste great either, and no milk for the tea. The wifi internet was flaky - very weak and often just cutting out. There was no place to hang towels in the bathroom, and it was unclear how to control the a/c. Also, you could only enter the property if you were travelling south on King Street, otherwise you had to go through the mall parking lot, and then cross four lanes of traffic (with no traffic lights to help you) to get to the hotel entrance.
Stayed 2 nights in Aug 2024

8/10 Good

Frank

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is convenient to major routes. The rooms are newly renovated and very attractive and everything functioning. Unfortunately they were still renovating the ground floor so you had to leave the building and walk through a construction site to reach the breakfast. One of our rooms had ants.
Stayed 3 nights in Aug 2024

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
Daily inconvenient & unsafe repair & building. This type of work should be done to an uñinhabited building. The online promotion did not mention that there was any daily repair & renovation to this "inn". The hot breakfast was sparse & poor. I could not take a shower for 2 days because there was no supportive handle nor assistive device. There was no clock radio to tell the time, especially when I needed it during the night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise this hotel is quite modern and up to date great value for the price. Fresh and wonderfully comfortable. We will absolutely be staying again when in Kitchener
Stayed 1 night in Aug 2024

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

JI HONG

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room is spacious and newly renovated. However, they’re currently renovating the lobby resulting in a dusty lobby, and the breakfast was not at all tasty but filling. Overall, you get what you pay for. Recommended for budget travellers.
Stayed 1 night in Aug 2024

10/10 Excellent

Sayed Masoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ma reneela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Its cleanliness and the staff are really accomodating
Stayed 2 nights in Aug 2024

6/10 Okay

Denise

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Other than the construction happening the stay was ok. A few times there was no one at the desk for service.
Stayed 1 night in Aug 2024

8/10 Good

Paulette

Traveled with group
Liked: Property conditions & facilities
Under construction
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, particularly the manager of the property who was extremely courteous and helpful. Brand new furniture and upgrades throughout the hotel. Small minor negatives were the restaurant was not yet finished for breakfast and the area provided as replacement was fine, but there was little to no food left with 45 minutes to go until breakfast closed. Also the parking was a bit difficult finding a spot due to the renovations….. Two minor issues that I’m sitter will be resolved when renovations are completed. Would definitely stay again (PS… Moose Winooski is the place to go for dinner close of staying there… fantastic as well)
Stayed 1 night in Aug 2024

10/10 Excellent

Harald, Ajijic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kudos to the reception staff for their professionalism and helpfulness. We had a baggage complication which they handled for us perfectly. Thanks guys.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well equipped and maintained. One of the best on this vacation.
Stayed 2 nights in Aug 2024

8/10 Good

Romel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay. Room was very nice; staff friendly. They were still finishing up with renovations on the first floor so breakfast was in another room to accommodate. All in all, a great stay. Would book again.
Stayed 1 night in Aug 2024

4/10 Poor

Tia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024