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Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

Property grounds
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • Parking included
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Airborne Trampoline
    3 min drive
  • Modern India Restaurant
    1 min walk
  • Kitchener Station
    11 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

Hotel in Pioneer Tower East
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel offers 84 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of meeting rooms and limo/town car service. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Dutch, English, French, German, Khmer, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites

Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 681 out of 1524 reviews" "
Rating 8 - Good. 437 out of 1524 reviews" "
Rating 6 - Okay. 227 out of 1524 reviews" "
Rating 4 - Poor. 101 out of 1524 reviews" "
Rating 2 - Terrible. 78 out of 1524 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Cheri-Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness
Under renos and have done a great job so far.
Stayed 1 night in Sep 2024

10/10 Excellent

yiwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect!
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This newly renovated property is going to be fabulous when complete. The main lobby, our room and the breakfast area were Holiday Inn quality - top notch. Loved our stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Divesh

Liked: Cleanliness, staff & service, property conditions & facilities
Yo
Stayed 1 night in Sep 2024

10/10 Excellent

Sophie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Shivam

Liked: Staff & service
Average. Understandable due to ongoing transition.
Stayed 3 nights in Sep 2024

4/10 Poor

Debbie

Traveled with group, Business traveler
Currently under renovation, which was no problem. But the three girls' basketball teams that were running up and down the halls and in the room above us, definitely were. Our toilet would not flush - we had to take the back off and flush it that way. Clearly the water flow is set too low for a proper flush. I get you want to save money, but that's unacceptable. Our shower drain was clogged and drained very slowly. Again, unacceptable. It was just gross. The room wasn't as clean as we'd have expected. Hair in the bathroom sink and tub. We've been coming here for the last 7 years, but I don't think we'll return.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 4 nights in Sep 2024

10/10 Excellent

ANDRE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under renovations but still pretty quit. Good location.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joy

Stayed 2 nights in Aug 2024

8/10 Good

Glen

Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly renovated rooms are beautiful. The blackout curtains working incredibly well and are very unique in their style. There were a few minor things that still needed to be completed in the room. The lobby will be beautiful when they finish. It was a very good breakfast as well I would gladly stay at this hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, spacious,I loved the newly renovated room. The lobby and the breakfast area is renovated also. Very nicely done. Also the breakfast was excellent. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Shauna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tow Show
The hotel was being renovated. Room was beautiful. Comfy beds and wifi was gd. Breakfast was good with anll the availabke options. Only downside was this whole credit card only way to pay. I know most places are doing this but I find this very frustrating to only have one option to pay.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaneal

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the rooms, really great ac and love the renovations of the bathroom as well
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Stayed 1 night in Aug 2024

8/10 Good

Dee

Traveled with partner
It was under renovation but they worked hard to keep everything clean tidy and running smoothly
Stayed 4 nights in Sep 2024

10/10 Excellent

KHOU

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay at the only Dault was that they were still doing remodeling downstairs so sometimes during the day, it was a little loud other than that it was fine
Stayed 2 nights in Sep 2024

8/10 Good

Tanis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great with the exception of the main floor area which is in the process of being renovated, it was a little messy and drywall dust in the dining area, on the tables and chairs. They were trying to keep it clean though! It will be very nice once it’s done!
Stayed 1 night in Sep 2024

10/10 Excellent

Sophie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Madhavi

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Sep 2024