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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-size fridge, microwave, oven, stovetop
37-inch LCD TV with cable channels, TV, MP3 dock
Snack bar
Terrace/patio
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • St. Jacobs Country Playhouse
    1 min walk
  • The Bistro - Eat. Drink. Connect
    1 min walk
  • Kitchener Station
    14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

View all photos for Suite, 2 Queen Beds

View from room

Suite, 2 Queen Beds

  • 840 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Bedrooms, Non Smoking

  • 1050 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

View from room

Suite, 1 King Bed, Accessible (Hearing)

  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

View from room

Suite, 2 Queen Beds, Accessible (Hearing)

  • 840 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, WiFi, bed sheets

Studio Suite, 1 King Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, WiFi, bed sheets

Suite, 1 King Bed

  • 740 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

View from room

Studio, 1 King Bed, Accessible (Hearing)

  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, WiFi, bed sheets

Studio Suite, 1 King Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (1012)
The price is $82
per night
$101 total
includes taxes & fees
Jan 8 - Jan 9
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

3-star Township of Woolwich hotel with bar/lounge
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Waterloo/St. Jacobs features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Homewood Suites by Hilton Waterloo/St. Jacobs is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1000 reviews" "
Rating 8 - Good. 249 out of 1000 reviews" "
Rating 6 - Okay. 62 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Benedetto

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, nice location.
Stayed 1 night in Sep 2024

8/10 Good

Rukshan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and cleanliness of our one bedroom suite.
Stayed 3 nights in Sep 2024

8/10 Good

Anahita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few times the fire alarm when off by mistake
Stayed 2 nights in Sep 2024

10/10 Excellent

chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great til the fire alarm went off before 6am. The elevators were not working when I was going down around 8am to have breakfast. They were still not working upon checkout and I had to bring all my luggage down 4 floors to leave.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a large refrigerator. Kitchen was equipped with cutlery, plates, bowls kettle, toaster.
Stayed 1 night in Sep 2024

8/10 Good

Brian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the suite was well appointed but we did have some issues. The HVAC unit was loud and sounded like a washing machine which made sleeping uncomfortable. The fire alarm went off twice Sunday morning and was very disruptive to say the least. We thoroughly enjoyed our stay except for the items listed.
Stayed 2 nights in Sep 2024

6/10 Okay

donna

Business traveler
Liked: Cleanliness, property conditions & facilities
My flight was an early morning flight. Got to the hotel around 1030 am from New Brunswick.. i was up getting ready for travelling at 3 am. Arrived and asked if i could check in early.. was told to come back and check arounf 130 or 2. Came back at 140.. still no room avaliable. Checked at 2. Still nothing. Had to wait until 3 pm . I was exhausted. Then this morning at 630 am the fire alarm went off in my room... finally got back to sleep and then went off agaian at 730. I went out to sew fire fighters combing the area.. asked if i should leave and they said no. That everything was ok
Stayed 4 nights in Sep 2024

2/10 Terrible

Brandon

Traveled with family
Disliked: Room comfort
The elevator was broken for the entirety of the stay, and the fire alarm went off 3 times between 5am and 8am
Stayed 1 night in Sep 2024

8/10 Good

Lorne

Stayed 1 night in Aug 2024

6/10 Okay

Brian

Stayed 1 night in Sep 2024

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Slow service. We asked for more towels at the front desk. We were told house keeping would bring us some. They were never brought to us. We bumped into housekeeping hours later and had to asked again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Everything was as expected.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

10/10 Excellent

Yiwu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet. The free breakfast is also excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived we were invited to a reception. The check-in was easy, the accommodation was excellent and the breakfast was inviting and delicious. The staff were very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

margo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Clean and aesthetically pleasing! Rooms were spacious and had a great feel to it!!
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Peanuts and a bottle opener found in one of the rooms- hotel staff very attentive to this and resolved quickly
Stayed 3 nights in Aug 2024

8/10 Good

Beth

Stayed 1 night in Aug 2024

8/10 Good

barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a quiet getaway with husband. Enjoyed it. Check in was busy but they managed it well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nancy G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Nice kitchenette. Lots of breakfast options.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Breakfast options in the mornings were delish. There wasn’t a lot of hallway noise which was really nice. The only draw backs were the kitchen could have been stalker better. Room slept 7 but only had dishes for 4. A cutting board and a large salad bowl would have been nice as well. But we really enjoyed our stay.
Stayed 3 nights in Aug 2024