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Four Points by Sheraton Cambridge Kitchener, Ontario

3.0 star property

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Photo gallery for Four Points by Sheraton Cambridge Kitchener, Ontario

Exterior
Food and drink
Indoor pool
Lobby
Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
210 Preston Parkway, Cambridge, ON, N3H5N1
  • Conestoga College
    ‪2 min drive‬
  • Waterloo Region Museum
    ‪7 min drive‬
  • Kitchener Memorial Auditorium Complex
    ‪10 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪49 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Best Western Plus Cambridge Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very Good, (1070)
The price is $106
per night
$125 total
includes taxes & fees
Apr 16 - Apr 17
Best Western Plus Cambridge Hotel

About this property

Four Points by Sheraton Cambridge Kitchener, Ontario

3-star Cambridge hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. Housekeeping is available on request.
Four Points by Sheraton Cambridge Kitchener, Ontario offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Cambridge Kitchener, Ontario features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1450 square feet (135 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Four Points by Sheraton Cambridge Kitchener, Ontario is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Preston Bar and Lounge - This bar serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 19.95 for adults and CAD 13.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Preston Bar and Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 4 2024 to August 29 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 19.95 for adults and CAD 13.95 for children
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Cambridge Ontario
Four Points Sheraton Cambridge Kitchener Ontario
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Sheraton Cambridge Ontario
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Four Points By Sheraton Cambridge / Kitchener Hotel Cambridge
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Four Points Sheraton Kitchene
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Four Points by Sheraton Cambridge Kitchener, Ontario Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 454 out of 1012 reviews
Rating 8 - Good. 360 out of 1012 reviews
Rating 6 - Okay. 105 out of 1012 reviews
Rating 4 - Poor. 61 out of 1012 reviews
Rating 2 - Terrible. 32 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Christina

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointed for price paid, pretty bland looking hotel. Felt like I was staying at a Travelodge. Unfortunately will not be staying at four points ever again, will book Holiday Inn next time.
Stayed 1 night in Nov 2024

2/10 Terrible

Manpreet

Stayed 1 night in Dec 2024

8/10 Good

Amy

Liked: Cleanliness
Good sleep when you walk in
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. There is a convenience store within an approximately 3—to 5-minute walk. I would stay again. The beds were comfortable and clean. The staff was friendly and helpful. What I found unique about this stay is that the entrance to the building is from the backend, but once you drive around the building and through the parking lot, you will arrive at the main entrance
Stayed 1 night in Nov 2024

6/10 Okay

Jody

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevator was out of order for the duration of my stay. I booked a king bed but was given a 2 queen room. The mattresses were horrible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Denis

Stayed 7 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Denise

Stayed 1 night in Sep 2024

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

BUERHAN

Stayed 1 night in Sep 2024

8/10 Good

Karen

Stayed 1 night in Sep 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Came for wedding
Stayed 1 night in Oct 2024

6/10 Okay

Isabelle

Stayed 1 night in Sep 2024

8/10 Good

Heidi

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Ruth

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Elevators not working. Payment receipt refused by front desk staff. Breakfast was poor quality and cost $19 for a very poor quality buffet. There was only one option and any accommodations were rejected. Lobby bathroom stall out of order. Noisy patrons could be heard in suites and sleeping clients were awoken. Rooms were not cleaned daily and for $200 per night for a small unit is unacceptable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anne

It's an ok hotel. Very expensive price for one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Boze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Timothy, Singhampton

The outside of the property was overgrown with weeds. There was no inside access to the stairs from the main level.
Stayed 1 night in Oct 2024

8/10 Good

Andrew, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This used to be our favorite hotel in the area but over the years we have noticed that the facility is starting to show its age and condition and is now about average.
Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
Why is only one elevator working. We had to wait ages on Saturday and Sunday morning for the one elevator. I would have used the stairs, however I have to use a walker. The coffee is horrible, in room and at the lobby. The staff were wonderful and very pleasant to deal with.
Stayed 2 nights in Oct 2024

4/10 Poor

David

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
One of two elevators was out of service Access to the stairs was via a service hallway and outside and the front desk staff had to open the door. Very weird!! All staff was kind and helpful. Good fried eggs at breakfast ($20 buffet). Wifi not functional Would not recommend, especially at $200 a night.
Stayed 1 night in Sep 2024

4/10 Poor

Serena

Liked: Staff & service
Disliked: Amenities
Rooms were satisfactory. The tv was very poor (in order to watch tv we had to get up and adjust the screen multiple times to get rid of the lines through the tv and to restore the sound). The water pressure in the shower was very poor and if someone in another room flushed or turned their water on, our water pressure would drop even more to a dribble and went freezing cold. Not an enjoyable shower by any means. When mentioned to hotel clerk she apologized profusely and wrote our concerns down but informed us because we booked through a third party (hotels.com) they were unable to give us a refund and suggestes we reach out to the third party application. We are ih the process of doing this.
Stayed 1 night in Sep 2024

2/10 Terrible

ABHISHEK

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the king suite and we had flies all over the room along with bugs. Elevator was not working. The wedding block is more expensive than Expedia so won’t recommend them using as any blocks.
Stayed 2 nights in Sep 2024