4/10 Poor
Breanna
Business traveler
Mar 1, 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I travel to the area often for work and was excited to try Courtyard by Marriott.
Pros:
Parking
Easy check-in
Starbucks and bistro inside hotel. You can use your free breakfast to grab a Starbucks coffee to go
Cons:
They only clean the rooms every other day unless requested
They don’t provide extra makeup wipes or supplies, even though they’re cleaning the room every other day
The shower in the room was unacceptable. My first thought was I was I had flip flops. It needs to be redone as the floor is worn with various stains and discolouring. The corners of the shower have black and red mold growing and the seal is torn around the base.
There are numerous hairs on the sealing
Can easily hear noise in hallways and rooms Nextdoor
Given there are other options in the area, which I’ve also visited, I wouldn’t stay here again. The rooms and experience didn’t meet the standard I expect, especially with comparable room rates right across the road, but with greater service experience and higher quality rooms. I left feeling as though I didn’t get value for the money spent.