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Comfort Inn Guelph

2.5 star property

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Photo gallery for Comfort Inn Guelph

Exterior
Property amenity
Comfort Care, 2 Queen Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Reception hall
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
480 Silvercreek Pky N, Guelph, ON, N1H7R5
  • Sleeman Centre
    ‪6 min drive‬
  • River Run Centre
    ‪6 min drive‬
  • University of Guelph
    ‪7 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Care, Standard Room, 1 Queen Bed, Non Smoking

Comfort Care, Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Comfort Care, Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Care, 2 Queen Beds, Non Smoking

Comfort Care, 2 Queen Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Comfort Care, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn Guelph

Guelph hotel with free weekday breakfast
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Inn Guelph offers 77 accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Guelph hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays and a complimentary manager's reception is offered daily. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Comfort Inn Guelph has designated areas for smoking.

A complimentary continental breakfast is served between 6:00 AM and 9:30 AM on weekdays. A complimentary manager's reception is offered each day.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The property will be renovating from December 30 2024 to April 1 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Prepaid credit cards are not accepted for any bookings
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn Guelph
Comfort Inn Hotel Guelph
Guelph Comfort Inn
Comfort Hotel Guelph
Comfort Inn Guelph, Ontario
Comfort Inn Guelph Hotel
Comfort Inn Guelph Hotel
Comfort Inn Guelph Guelph
Comfort Inn Guelph Hotel Guelph

Comfort Inn Guelph Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 347 out of 1002 reviews
Rating 8 - Good. 404 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Brockville

Liked: Cleanliness, staff & service, amenities
room was clean construction at entrance, security guard was irritating for no reason..
Stayed 1 night in Jan 2025

2/10 Terrible

Meghan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Trevor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tessara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and clean
Stayed 2 nights in Dec 2024

8/10 Good

teruko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a good experience, although I only learned that the lobby area was under renovation after making the booking.
Stayed 2 nights in Jan 2025

8/10 Good

teruko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the lobby under renovation, everything else was good.
Stayed 1 night in Jan 2025

8/10 Good

teruko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the lobby under renovation, everything else was good.
Stayed 8 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Alvin

Traveled with partner
Liked: Cleanliness
It will be better when the renovations are completed.
Stayed 1 night in Jan 2025

4/10 Poor

Kevin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is under extensive renovation, and the room we stayed in was very old and outdated. The rates are *way* too high for the quality and condition of the property and rooms. I strongly advise you look elsewhere until the building is completely renovated. On the upside, the staff were very friendly and efficient.
Stayed 1 night in Jan 2025

10/10 Excellent

Tessara

Stayed 2 nights in Jan 2025

6/10 Okay

Jordan

Traveled with group
Liked: Cleanliness
Hotel is undergoing renovations, and I imagine it will look lovely once completed. There was a young hockey team staying on our floor and it was very noisy when we arrived (people hanging out in hallways, kids running around and yelling etc.) Did not find the staff overly friendly, but that could be due to the stress of dealing with the renovations. I will return once the renovations are complete.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Linda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is clean and convenient location.
Stayed 1 night in Jan 2025

2/10 Terrible

Allyson

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS!!!!!

Absolutely disgusting - checked in, cart all our stuff up to the room, immediately check the sheets and bathroom , bed bugs all under the bed sheets!!! Loaded everything back into the car and went to check out and return the keys cause I refused to stay there, and the guy at the front desk literally said “you didn’t check before brining your stuff up?” Excuse me??? Two twenty something females and a dog, on New Year’s Eve, no I did not go and check the room prior to getting out of the parking lot because WHY would I??? Horrible experience
Stayed 1 night in Dec 2024

2/10 Terrible

Gloria

Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and rooms
Stayed 1 night in Dec 2024

6/10 Okay

Onyekachi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Maureen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, pet friendly, clean room, had some problem controlling temperature (it was a cold night outside) breakfast was adequate.
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Clean quiet good
Stayed 1 night in Dec 2024

10/10 Excellent

Ciaran

Stayed 1 night in Dec 2024

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was advertised to offer a free breakfast buffet. Upon check in, we discovered the hotel was under construction (which was not noted on their website) and the breakfast would not be offered. Instead, they would provide a breakfast served in a brown paper bag that contained a cold green banana, a yogurt, an Apple juice and a questionable frozen breakfast sandwich that you had to heat up yourself. We had to inquire about this and the hotel staff did not inform us about this at all. Overall, the hotel smelled, the staff was not very helpful and we had nothing but problems. It would have been nice if the hotel was transparent with the services they were not offering instead of leading us on with their false advertisement. Overall, VERY disappointed and would not stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024