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Comfort Inn Guelph

2.5 star property

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Photo gallery for Comfort Inn Guelph

Exterior
Property amenity
Interior
Comfort Care, 2 Queen Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Reception hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
480 Silvercreek Pky N, Guelph, ON, N1H7R5
  • Sleeman Centre
    ‪6 min drive‬
  • River Run Centre
    ‪6 min drive‬
  • University of Guelph
    ‪7 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Care, Standard Room, 1 Queen Bed, Non Smoking

Comfort Care, Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Comfort Care, Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Care, 2 Queen Beds, Non Smoking

Comfort Care, 2 Queen Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Comfort Care, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn Guelph

Guelph hotel with free weekday breakfast
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Inn Guelph offers 77 accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Guelph hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays and a complimentary manager's reception is offered daily. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Comfort Inn Guelph has designated areas for smoking.

A complimentary continental breakfast is served between 6:00 AM and 9:30 AM on weekdays. A complimentary manager's reception is offered each day.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The property will be renovating from December 30 2024 to April 1 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Prepaid credit cards are not accepted for any bookings
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn Guelph
Comfort Inn Hotel Guelph
Guelph Comfort Inn
Comfort Hotel Guelph
Comfort Inn Guelph, Ontario
Comfort Inn Guelph Hotel
Comfort Inn Guelph Hotel
Comfort Inn Guelph Guelph
Comfort Inn Guelph Hotel Guelph

Comfort Inn Guelph Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 345 out of 1001 reviews
Rating 8 - Good. 408 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

henriette

Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
As a smoke-free hotel, would be nice if you had a designated smoking area you made people aware of that is away from doors, etc. Most still have at least that.
Stayed 1 night in Dec 2024

10/10 Excellent

ANDRE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with good eating options around.
Stayed 1 night in Nov 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is run down and smells musty. Rooms are like closets.
Stayed 2 nights in Dec 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Staff & service
Staff at front desk was rude, and not helpful. Would not begin check in until exactly 3:00. We arrived at 2:50. And did not attempt to assist. Then left for end of shift at 3:15. Was smug and short with customers. Terrible Customer service. Will not stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Maynard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and the staff are all accommodating
Stayed 1 night in Dec 2024

8/10 Good

Greg

Stayed 1 night in Nov 2024

4/10 Poor

Robin

Liked: Property conditions & facilities
Took over an hour to check in
Stayed 1 night in Nov 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

charlena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they had a variety to choose from for breakfast...
Stayed 1 night in Nov 2024

8/10 Good

Bridget

Stayed 1 night in Nov 2024

8/10 Good

Christa

Stayed 1 night in Nov 2024

4/10 Poor

Stacie

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was just for the night so we could be close to an early event in the morning. Everything was great except that there were kids running around until 1am blasting music and yelling (no idea where the adults were aside from the ones talking right outside our patio doors until about 10:30pm). The staff did talk to them which helped but the walls are thin and they were still ridiculously loud for that hour.
Stayed 1 night in Nov 2024

10/10 Excellent

Ruth, Scarborough

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Reasonably priced, nice comfortable room, convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to write
Stayed 1 night in Nov 2024

8/10 Good

Ahmad Hamed

Good place
Stayed 5 nights in Nov 2024

2/10 Terrible

Maura

Disliked: Staff & service, property conditions & facilities
I recently stayed at Comfort Inn Guelph and unfortunately, my experience was disappointing. Upon arrival, I immediately noticed that the carpet throughout the property was filthy, which gave a poor first impression. The room itself had a distinct moldy smell, which was unsettling and uncomfortable. To make matters worse, the bathroom's toilet didn't flush properly, a significant inconvenience. For those who suffer from allergies or asthma, I would strongly advise against staying here. The air quality in the room was unbearable, leading to a chronic cough and asthma attacks. I attempted to change rooms, hoping for a better situation, but the conditions in the new room were identical. The heater was extremely noisy, making it impossible to get any restful sleep. When I brought my concerns to the staff, I was told the issues were due to the hotel being old, which, unfortunately, did not provide any reassurance or solutions. Overall, I cannot recommend this hotel, especially for individuals with respiratory concerns. The lack of cleanliness, poor air quality, and outdated facilities make it unsuitable for a comfortable stay.
Stayed 3 nights in Nov 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the cleanliness of the room and the staff were great.
Stayed 1 night in Nov 2024

10/10 Excellent

Loretta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and security for the facility was excellent. Grounds surrounding the hotel were neat and maintained. Loved the breakfast!
Stayed 2 nights in Nov 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness
The hotel was fine. It was conveniently located and close to dining options.
Stayed 1 night in Nov 2024

4/10 Poor

Donald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
WE WERE GIVEN A ROOM WHERE THE HEATING CONGTROLS WERE BROKEN, THE SECOND ROOM SMELT LIKE SMOKE
Stayed 1 night in Nov 2024

8/10 Good

Joe

Liked: Staff & service
Stayed 1 night in Nov 2024