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Art Hotel KOKURA New Tagawa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Art Hotel KOKURA New Tagawa

Garden
Exterior
Point of interest
Garden view
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
3-46 Furusenbamachi Kita-ku, Kokura-shi, Kitakyushu, Fukuoka, 802-0082
  • Tanga Market
    4 min walk
  • Riverwalk Kitakyushu
    12 min walk
  • Zenrin Map Museum
    13 min walk
  • Kitakyushu (KKJ)
    39 min drive

Room options

View all photos for Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

Deluxe King with Sofa Bed (Max 3 adults), Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier King with Sofa Bed (Max 3 adults), Non Smoking

Premier King with Sofa Bed (Max 3 adults), Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Premier King with Sofa Bed (Max 3 adults), Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Semi Double Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Room, Smoking

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Japanese Garden Side Smoking

Garden view

Standard Semi Double Japanese Garden Side Smoking

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Japanese Garden Side Non Smoking

Garden view

Standard Semi Double Japanese Garden Side Non Smoking

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Smoking Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Garden view

Superior Twin Smoking Japanese Garden Side Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room, Non Smoking

  • 290 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Superior Twin Smoking Japanese Garden Side Smoking Eco Plan - No Linen Services

Garden view

Superior Twin Smoking Japanese Garden Side Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese VIP Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese VIP Room, Non Smoking

  • 721 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Royal Suite Room, Non Smoking, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Royal Suite Room, Non Smoking, 3 Adults

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Room, Non Smoking, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Suite Room, Non Smoking, 3 Adults

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior King Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Smoking

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Non Smoking

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Semi Double Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Garden view

Standard Semi Double Japanese Garden Side Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Japanese Garden Side Smoking Eco Plan - No Linen Services

Garden view

Standard Semi Double Japanese Garden Side Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Room A (29sqm) , Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Room A (29sqm) , Non-Smoking

  • 312 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Semi Double Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Vip Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Vip Smoking Eco Plan - No Linen Services

  • 725 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Room Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Family Room Non Smoking Eco Plan - No Linen Services

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Fourth Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Fourth Non Smoking Eco Plan - No Linen Services

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Japanese A Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese A Non Smoking Eco Plan - No Linen Services

  • 312 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Traditional Room B (44sqm), Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Traditional Room B (44sqm), Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese A Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese A Smoking Eco Plan - No Linen Services

  • 312 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese B Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese B Smoking Eco Plan - No Linen Services

  • 474 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Suite Room Non Smoking Eco Plan - No Linen Services, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Suite Room Non Smoking Eco Plan - No Linen Services, 3 Adults

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Royal Suite Non Smoking Eco Plan - No Linen Services, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Royal Suite Non Smoking Eco Plan - No Linen Services, 3 Adults

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Triple Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Smoking Eco Plan - No Linen Services

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Quadruple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Triple Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Non Smoking Eco Plan - No Linen Services

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Superior Twin Smoking Japanese Garden Side Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Smoking Japanese Garden Side Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Smoking Japanese Garden Side Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Smoking Japanese Garden Side Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Kiku Japanese Room

Combined shower/tub, free toiletries, hair dryer, slippers

Kiku Japanese Room

  • Sleeps 8
  • 8 Twin Futons

View all photos for Deluxe King with Sofa Bed Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe King with Sofa Bed Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Standard Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier King with Sofa Bed Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Premier King with Sofa Bed Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Superior Twin Room Japanese Garden Side-Non-Smoking

View from property

Superior Twin Room Japanese Garden Side-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room (10 Tatami Mats) Non-smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Japanese Style Room (10 Tatami Mats) Non-smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Twin Room Japanese Garden Side-Smoking

View from property

Superior Twin Room Japanese Garden Side-Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Standard Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Semi Double Room Japanese Garden Side-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior King Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sugao Japanese Room

Combined shower/tub, free toiletries, hair dryer, slippers

Sugao Japanese Room

  • Sleeps 4
  • 8 Twin Futons

Japanese Style Room (8 Tatami Mats)-Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Family Room-Nonsmoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room-Nonsmoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Royal Suite Non-Smoking

Living area | LCD TV

Royal Suite Non-Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite Non-Smoking

  • Sleeps 3
  • 1 King Bed

Standard Semi Double Room Japanese Garden Side-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

Japanese Style Room (12+4.5 Tatami Mats)

  • Sleeps 6
  • 6 Twin Futons

View all photos for Genkai Japanese Room

Combined shower/tub, free toiletries, hair dryer, slippers

Genkai Japanese Room

  • Sleeps 4
  • 8 Twin Futons

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About this property

Art Hotel KOKURA New Tagawa

4-star hotel in Kokura
This hotel features 3 restaurants, a coffee shop/cafe, and self parking. WiFi in public areas is free. Additionally, a microwave in a common area, conference space, and dry cleaning are onsite.
Art Hotel KOKURA New Tagawa offers 89 air-conditioned accommodations with slippers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This Kitakyushu hotel also offers a vending machine, a garden, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Art Hotel KOKURA New Tagawa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
All Day Dining Shizuku - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
鉄板焼「桜」 - This restaurant serves lunch and dinner. Open daily.
隠れ家 つつじ - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ラウンジ「アゼリア」 - This lobby lounge overlooks the garden. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,900 for adults and JPY 1,050 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Shizuku
  • ラウンジ「アゼリア」
  • 鉄板焼「桜」
  • 隠れ家 つつじ

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Guests must be at least 20 years to stay in a smoking room.
Breakfast is not included in the breakfast rate plans for children ages 4-6, and can be requested onsite for the listed child breakfast fee.
Dinner is not included in the half board rate plans for children ages 4-6, and can be requested onsite for a surcharge. The dinner fee for children ages 4-6 is JPY 1300.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1900 for adults and JPY 1050 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number M133333454

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Tagawa
New Tagawa KOKURA
New Tagawa
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa
Art KOKURA New Tagawa Kitakyushu
Art KOKURA New Tagawa
Hotel New Tagawa KOKURA
Art Hotel KOKURA New Tagawa
Art Kokura Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel Kitakyushu

Art Hotel KOKURA New Tagawa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 288 out of 645 reviews" "
Rating 8 - Good. 222 out of 645 reviews" "
Rating 6 - Okay. 83 out of 645 reviews" "
Rating 4 - Poor. 35 out of 645 reviews" "
Rating 2 - Terrible. 17 out of 645 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Selasi

Stayed 2 nights in Aug 2024

10/10 Excellent

JOHANNA MARIE

Liked: Staff & service, property conditions & facilities
The garden was very pretty. And peaceful
Stayed 1 night in Aug 2024

10/10 Excellent

HIROYOSHI

Liked: Staff & service, amenities
We enjoyed the view from our Japanese style room and had a good rest on tatami mat. If only they keep maintenance of the room more.
Stayed 1 night in Aug 2024

8/10 Good

Nelson, Lompoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy check in. The building is showing its age a bit, but the amenities and room were clean and well taken care of. Easy access to parking, as well as dining options on or off site. Well worth the stay.
Stayed 2 nights in Jun 2024

8/10 Good

Ingar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms in good central location and good value for money.
Stayed 3 nights in Jun 2024

10/10 Excellent

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a large Japanese Garden and excellent dining facilities. Close to Tenba monorail station and the Tenba Market and only a 12 minute walk from Kokura Station.
Stayed 3 nights in May 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Sufficient
The room was expectedly tiny. Smallest hotel room we’ve ever stayed in. The room was clean but there were stains on the carpet and the bathroom marble- and chipped paint on the bathroom door. I’d say the parts that were hard to deal with was that I think the toilet was supposed to automatically flush but it didn’t and the manual flush was hard to reach under the sink/counter. Also the mini fridge was making weird noises so we had to unplug it in order to sleep. Good location. Good staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kwan Ja

Stayed 2 nights in Dec 2023

6/10 Okay

Rowan

Traveled with partner
Liked: Cleanliness, staff & service
Grand reception area but dated rooms that needed some fresh paint and minor maintenance. Nothing wrong, though, for a reasonable stay for a reasonable price in a city that is definitely not a must-see
Stayed 1 night in Nov 2023

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gardens and location
I was at this hotel (different management) 40 years ago for extended stay. The gardens are as lovely as ever. Another comfortable stay at the hotel.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
It was disappointing to say the least. The front looks like a high quality hotel but the room itself is of a shabby motel quality. There is no parking available, only those public ones surrounding it. During check out they seemed to have parking vouchers available but they failed to indicate for which parking area is supported and only mentioned that parking is not supported. Even though I've asked about parking during check in. They charge tax twice it seems? They made me pay a "deposit" during check in despite having paid everything through Hotels.com and during check out they said its tax. The cleanliness of the room was questionable when I found used empty medicine foil on the floor.
Stayed 1 night in Jul 2023

2/10 Terrible

Reuben

Stayed 2 nights in Jul 2023

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

4/10 Poor

Eric

Disliked: Cleanliness
Stayed 1 night in May 2023

4/10 Poor

Eiko

Traveled with family
Disliked: Staff & service, property conditions & facilities
The elevator sensor not working so hit by the door so many times. Futon was so thin and uncomfortable. Pillows collapsed to nothing so neck hurts. Only one room card key provided. Staff was not happy when we asked for extra keys. The extra card keys were not working. Only three breakfast tickets provided even though we booked for four people. Demanded to pay accommodation tax upon check-in (not the time of check-out) but a receipt was not available until check-out. No curtains in the room. Not paying attention to guests. No hospitality.
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Stayed 3 nights in Apr 2023

4/10 Poor

Yat Pang

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. However, it could not make up for the obsolete conditions of the hotel. To my astonishment, the bedsheet had the blood stain and I could smell the unbearable odors of sewages. Moreover, there is no onsite parking. It definitely needs to be renovated. The breakfast was alright though.
Stayed 1 night in Mar 2023

10/10 Excellent

Glenn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location for much shopping
Stayed 9 nights in Jan 2023

6/10 Okay

Miyori, Setagaya-ku

Traveled with partner
Liked: Cleanliness, staff & service
The room was a lot smaller than expected and the walls were thin, so we could hear the neighbors. But overall, it was a good experience!
Stayed 3 nights in Oct 2022

6/10 Okay

Verified traveler

Liked: Cleanliness
Need for improvement for non-Japanese guests
Friendly staff doing their best but none speak English. No English translations anywhere. I couldn’t use the Japanese only alarm clock, and I lived in Japan and speak a fair bit of Japanese. About 5 Japanese only tv channels on the small, old tv and the remote channel would be impossible for many foreigners to use. Thin towels and toilet paper. They cater to weddings not foreigners. I stayed at 3 hotels on this trip to Japan and the other 2 had helpful translations for the tv, the breakfast, the air conditioning and so on. You should stay at one of the hotels near Kokura station.
Stayed 6 nights in May 2022

8/10 Good

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities
The rooms have a quaint European feel to them. Our blow dryer's cable was broken, and I had a bad lychee at the breakfast buffet. However, the overall atmosphere of the hotel was very nice, and we had a comfortable stay.
Stayed 2 nights in Apr 2022

6/10 Okay

Kenta

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Average level
Stayed 8 nights in Apr 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old dirty carpet. This hotel has seen better days. The hotel personnels are not welcoming and one of them was a bit rude.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2021