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Icehotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Icehotel

Property grounds
Property entrance
Garden
Deluxe Suite Hilla, ICEHOTEL 365/Cold accommodation | Individually furnished, blackout drapes, free WiFi, bed sheets
Property entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Marknadsvagen 63, Jukkasjarvi, 981 91
  • Jukkasjärvi Church
    15 min walk
  • Jukkasjarvi Kyrka
    12 min drive
  • Kiruna Mine
    23 min drive
  • Kiruna (KRN)
    13 min drive

Room options

View all photos for Tent

Tent | Individually furnished, blackout drapes, free WiFi, bed sheets

Tent

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Artsuite, ICEHOTEL/Cold accommodation

Artsuite, ICEHOTEL/Cold accommodation | Individually furnished, blackout drapes, free WiFi, bed sheets

Artsuite, ICEHOTEL/Cold accommodation

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Kaamos (pets allowed, fee not included)

Kaamos (pets allowed, fee not included) | Individually furnished, blackout drapes, free WiFi, bed sheets

Kaamos (pets allowed, fee not included)

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Kaamos Superior

Kaamos Superior | Individually furnished, blackout drapes, free WiFi, bed sheets

Kaamos Superior

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Arctic Chalet

Arctic Chalet | Individually furnished, blackout drapes, free WiFi, bed sheets

Arctic Chalet

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Nordic Chalet (pets allowed, fee not included)

Nordic Chalet (pets allowed, fee not included) | Individually furnished, blackout drapes, free WiFi, bed sheets

Nordic Chalet (pets allowed, fee not included)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Deluxe Suite Hilla, ICEHOTEL 365/Cold accommodation

Deluxe Suite Hilla, ICEHOTEL 365/Cold accommodation | Individually furnished, blackout drapes, free WiFi, bed sheets

Deluxe Suite Hilla, ICEHOTEL 365/Cold accommodation

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Iceroom, ICEHOTEL/Cold accommodation

Individually furnished, blackout drapes, free WiFi, bed sheets

Iceroom, ICEHOTEL/Cold accommodation

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Artsuite, ICEHOTEL 365/Cold accommodation

Artsuite, ICEHOTEL 365/Cold accommodation | Individually furnished, blackout drapes, free WiFi, bed sheets

Artsuite, ICEHOTEL 365/Cold accommodation

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Kaamos Deluxe

Kaamos Deluxe | Individually furnished, blackout drapes, free WiFi, bed sheets

Kaamos Deluxe

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Artsuite 3 beds

Artsuite 3 beds | Individually furnished, blackout drapes, free WiFi, bed sheets

Artsuite 3 beds

  • 312 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite Jauvre

Deluxe Suite Jauvre | Individually furnished, blackout drapes, free WiFi, bed sheets

Deluxe Suite Jauvre

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite Johka, 3 beds

Deluxe Suite Johka, 3 beds | Individually furnished, blackout drapes, free WiFi, bed sheets

Deluxe Suite Johka, 3 beds

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Iceroom 3 beds

Individually furnished, blackout drapes, free WiFi, bed sheets

Iceroom 3 beds

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Iceroom 4 beds

Individually furnished, blackout drapes, free WiFi, bed sheets

Iceroom 4 beds

  • 215 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Artsuite 365 3 beds

Artsuite 365 3 beds | Individually furnished, blackout drapes, free WiFi, bed sheets

Artsuite 365 3 beds

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Icehotel

3.5-star Jukkasjarvi hotel close to Jukkasjärvi Church
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Icehotel offers 127 accommodations with blackout drapes/curtains. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 3 meeting rooms are available. This Jukkasjarvi hotel also offers a sauna, multilingual staff, and ski storage. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Icehotel is a smoke-free property.

Icehotel has a restaurant on site.

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • Cross-country skiing
  • Fishing
  • Mountain biking
  • Rafting
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski storage
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM-10 PM from June-September and 7 AM to midnight from December-April.
Cold rooms: During the day, this property is a museum open to the public. Guests have access to their rooms at 6 PM and check-out start at 7:30 AM. Warm rooms: Check-in is 3 PM; check-out is 11 AM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 300 per accommodation, per night, plus a one-time cleaning fee of SEK 300
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SEK 300.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: SEK 300 per accommodation, per night plus SEK 300 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: SEK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Icehotel
Icehotel Hotel
Icehotel Hotel Jukkasjarvi
Icehotel Jukkasjarvi
Ice Hotel Sweden
Icehotel Sweden/Jukkasjarvi
Icehotel Sweden/Jukkasjarvi
Ice Hotel Sweden
Icehotel Hotel
Icehotel Jukkasjarvi
Icehotel Hotel Jukkasjarvi

Icehotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 364 out of 621 reviews" "
Rating 8 - Good. 174 out of 621 reviews" "
Rating 6 - Okay. 53 out of 621 reviews" "
Rating 4 - Poor. 19 out of 621 reviews" "
Rating 2 - Terrible. 11 out of 621 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Micah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed during the summer time. Property looks very run down, unkept, an eye sore. The room I stayed in didn’t have a real mattress. The thermostat was locked and couldn’t be changed, and the room was cold. There was mold or mildew in the shower area. Besides the bathroom, the rest of the room was clean as you would expect. Dining at the ice hotel restaurant is very tasty, but very expensive. Hotel is in a remote area with not much else around. The 365 ice art rooms and hotel are very cool to see. Hotel guests get into the ice art rooms for free. Overall an average experience and stay. Maybe it would be nicer during winter. Then again, some of the rooms could use a huge makeover.
Stayed 1 night in Aug 2024

8/10 Good

Komkich, Bangkruay

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Marisol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

8/10 Good

Mignon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff here are down to earth and very helpful with answering our questions. The warm hotel is simple and clean. I like it being quiet which made our stay peaceful. The location is also close by the waters and nature always is a plus! I can always go back here to experience these one again!
Stayed 1 night in Jul 2024

8/10 Good

Mignon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entry way to the parking lot is not as appealing but when you walk into the property, you will know that it has been kept clean. The staff is friendly and answered all of our questions. It is a great experience to sleep in an ice room even just for one night! At first, I thought we won't be able to make it for the whole night but we slept soundly like a baby! Now I can tell everyone that I enjoyed being here!
Stayed 1 night in Jul 2024

10/10 Excellent

Bipul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the most beautiful and unique properties with excellent facilities.
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly unique experience and exactly as expected! Facilities are warm and well cleaned and maintained. Because Kiruna was too warm, the hotel was actually melting when we arrived and so we got a free upgrade to Ice Hotel 365 which was very nice of them. Unfortunately in the private connected bathroom, the under sink pipe was leaking. Everything else went smoothly. They have 24/7 lobby staff so if you’re having trouble sleeping in the cold, you can sit, relax, and drink free hot lingonberry juice. Highly recommend booking activities eg Sauna Ritual or Ice Carving. It’s nicely centrally located so we walked to the Sámi Museum as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Ana Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to see the Northern Lights.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 1 night in Mar 2024

10/10 Excellent

Tammie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in the Cabin in the Woods
The stay in the Icehotel was amazing. It's a once in a lifetime experience. We stayed in the artsuite Cabin in the Woods which was so charming. I was also amazed at how warm the sleeping bags provided keep you. I was not cold at all through the night.
Stayed 1 night in Feb 2024

8/10 Good

Yamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent time at the ice hotel ! I stayed in a warm room! The ice rooms were exceptional to visit The hotel also allows you to rent all the required clothing, boots and gear required to do any of the outdoor activities, even if not booked through the hotel. The included breakfast was decent. My only negative feedback is that I had booked pickup from the airport and had not been on the list. I was offered a half apology and advised I must have "fallen off the list". I was lucky enough the bus driver was kind enough to let me join the bus as he was headed there anyway.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bipul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beyond expectations. Well organized. Limited dining and transportation options given its location but not a issue if mostly staying in and around. Website and booking activities thru' website is very slow and didnt work most of the time. Minor hiccup in airport transfer. There was a pickup person at the airport but he didn't have me on his list despite having pre-booked and paid. But he was kind enough to take me.
Stayed 1 night in Feb 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Feb 2024

2/10 Terrible

Soo Fun

Stayed 3 nights in Feb 2024

4/10 Poor

Carolyn, Burbank

Traveled with group
Disneyland in the Arctic. Beauty everywhere you look. Staff lovely, but churn ‘em and burn em! Did not expect my entire flight to be going to same hotel. Very busy and people coming and going - which explains the massive hair ball in the entry of my warm room, dirty towels shoved in the closet, hair pins on floor in middle of room, shower nozzle stuck so NO SHOWER until maintenance came to fix. Staff is absolutely lovely, polished, polite, and willing to help — except for the A hole bartender in the Lounge, named Nandi or Nawaz, or something of the sort. Please note ALL OTHER SERVERS were lovely, accommodating and pleasant. The one bartender clearly didn’t want to be there, didn’t want to serve, threw soggy food on plate and threw your drinks at you. He was a complete ass and I can only imagine Ice Hotel has him back for the season because the Arctic and the elements are quite rough in winter. Basically, you are a head, and they are doing their best to get you in safely, warmly and with a smile - so can’t fault them for that. It expensive b/c they have to pay a lot of staff to take care of you. Don’t even ask about cold rooms- ridiculously priced to be cold overnight. Book a warm room and visit the art cold rooms during day - they are truly beautiful, but can’t imagine comfortable at night - unless you need to check that off your bucket list - btw, there is a warm bathroom attached to the room. But you cannot accessuntil 6pm, so don’t plan on lounging in room
Stayed 2 nights in Dec 2023

2/10 Terrible

Katherine

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff here started out really rude and unhelpful, not explaining anything about the hotel or what to do, and ended up so horrible we missed our train. We came in early to have them call a taxi, said they did, and then ended up not calling until 10 minutes we needed to leave, so we missed the train. They were not helpful at all, management was extremely rude as if it was our fault. And help blaming the taxi company. We missed an entire day at our next destination. Beyond that, for the price this place was just not worth it. Really encourage you to skip this place, save the money and the headache, or just buy a pass to see the rooms quick.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Icehotel was incredible. The lounge was beautiful and the games in the lounges were a great touch.
Stayed 1 night in Dec 2023

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful especially the bartender at the ice bar.
Stayed 1 night in Dec 2023

10/10 Excellent

Cathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kristy

Stayed 1 night in Nov 2023

10/10 Excellent

Kristy

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Caley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic stay!!! Can’t wait to go back. I was a little nervous about how rustic things would be but was blown away at how fabulous the entire property is. Reception area is cozy with friendly staff and a cute little store. Restaurant was yummy (delicious reindeer!) AND THE ICE HOTEL! Truly a sight to behold. Not sure id want to stay in a cold room but they were incredible to walk through during the day. The bar is gorgeous (get a Northern Light shot) and such a treat. My stay in a Kaamos Superior was clean, cozy and delightful. Perfect to come back to after a cold night out looking for Northern Lights. Will def go back!!
Stayed 1 night in Oct 2023