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Ice Hotel, Ascend Hotel Collection

3.5 star property

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Photo gallery for Ice Hotel, Ascend Hotel Collection

Exterior
Lounge
Individually furnished, blackout drapes, free WiFi, bed sheets
Exterior
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

Map
Marknadsvagen 63, Jukkasjarvi, 98137
  • Jukkasjärvi Church
    ‪15 min walk‬
  • Kiruna Church
    ‪18 min drive‬
  • Kiruna Mine
    ‪24 min drive‬
  • Kiruna (KRN)
    ‪16 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually furnished, blackout drapes, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Individually furnished, blackout drapes, free WiFi, bed sheets

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Individually furnished, blackout drapes, free WiFi, bed sheets

Superior Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually furnished, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Individually furnished, blackout drapes, free WiFi, bed sheets

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually furnished, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually furnished, blackout drapes, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Ice Hotel, Ascend Hotel Collection

3.5-star Jukkasjarvi hotel close to Jukkasjärvi Church
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Ice Hotel, Ascend Hotel Collection offers 127 accommodations with blackout drapes/curtains. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 3 meeting rooms are available. This Jukkasjarvi hotel also offers a sauna, multilingual staff, and ski storage. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Ice Hotel, Ascend Hotel Collection is a smoke-free property.

Ice Hotel, Ascend Hotel Collection has a restaurant on site.

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • Cross-country skiing
  • Fishing
  • Mountain biking
  • Rafting
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski storage
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM-10 PM from June-September and 7 AM to midnight from December-April.
Cold rooms: During the day, this property is a museum open to the public. Guests have access to their rooms at 6 PM and check-out start at 7:30 AM. Warm rooms: Check-in is 3 PM; check-out is 11 AM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 300 per accommodation, per night, plus a one-time cleaning fee of SEK 300
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SEK 300.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: SEK 300 per accommodation, per night plus SEK 300 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: SEK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Icehotel
Icehotel Hotel
Icehotel Hotel Jukkasjarvi
Icehotel Jukkasjarvi
Ice Hotel Sweden
Icehotel Sweden/Jukkasjarvi
Icehotel Sweden/Jukkasjarvi
Ice Hotel Sweden
Icehotel

Ice Hotel, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 390 out of 661 reviews
Rating 8 - Good. 184 out of 661 reviews
Rating 6 - Okay. 57 out of 661 reviews
Rating 4 - Poor. 19 out of 661 reviews
Rating 2 - Terrible. 11 out of 661 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lane

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Lane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Highs - amazing ice hotel, wonderful main restaurant, lovely bar and adventure center, friendly staff (though too few), proximity to Sami center. Lows - crowded messy lobby, long lines, minimal amenities before or after ice hotel night, very out of date "chalet" room, general uncleanliness.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bucket List Trip

Amazing unique experience. Got to see the Auroras from right behind the hotel (without having to sign up for their tour). They provided snowsuits and boots which was so helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall.
Stayed 1 night in Mar 2025

10/10 Excellent

rajabu

Stayed 1 night in Feb 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Amenities
We stayed 1 night in one of the cold rooms and it was a fun experience. We went cross country skiing the next morning and had the best time with our guide! Highly recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Jan 2025

8/10 Good

Asher

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The place is like a museum!! Absolutely beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Pedram, Danville

Stayed 1 night in Nov 2024

10/10 Excellent

Francisco, Rohrmoser

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super helpful and friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Emad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and experience in icehotel. i admired the staff and how helpful they were, especially Pedro at the restaurant. Also, I loved the overall vibe. However, I would have appreciated if you mentioned before booking the rules and regulations of the cold room.
Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 2 nights in Dec 2024

4/10 Poor

Abde

Liked: Amenities
Disliked: Staff & service
Too expensive. Not worth the price
Stayed 2 nights in Dec 2024

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very fun once-in-a-lifetime experience I would recommend to anyone visiting the area. Sleeping in the ice room was cozy inside the sleeping bag. The staff was kind, extremely helpful, and overall I would give this a 10/10 don't miss! Our Ice Menu dinner at the restaurant was incredible and in the top 3 meals we had in Sweden!
Stayed 1 night in Nov 2024

10/10 Excellent

Reeba

Stayed 1 night in Nov 2024

10/10 Excellent

Bianca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad that every staff member we met are nice and helpful. Besides the spacious room we stayed, quite surprised about the ample space at the lobby in each room block.
Stayed 1 night in Oct 2024

8/10 Good

miguel, helotes

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Quite an experience . Had a good night to take pictures of Northern Lights. Ice Sculptures of all room are amazing. Each room has its own. Worth the trip
Stayed 1 night in Oct 2024

6/10 Okay

Gleyder

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not what we signed up for.

We had no idea that the ice bar would be under construction during our stay. The ice part of the hotel is only open until 6 which also was not told. This leaves very little to no activities to do after 6 in this town during this time of the year. Very sad
Stayed 1 night in Oct 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Micah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed during the summer time. Property looks very run down, unkept, an eye sore. The room I stayed in didn’t have a real mattress. The thermostat was locked and couldn’t be changed, and the room was cold. There was mold or mildew in the shower area. Besides the bathroom, the rest of the room was clean as you would expect. Dining at the ice hotel restaurant is very tasty, but very expensive. Hotel is in a remote area with not much else around. The 365 ice art rooms and hotel are very cool to see. Hotel guests get into the ice art rooms for free. Overall an average experience and stay. Maybe it would be nicer during winter. Then again, some of the rooms could use a huge makeover.
Stayed 1 night in Aug 2024

8/10 Good

Komkich, Bangkruay

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Marisol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

8/10 Good

Mignon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff here are down to earth and very helpful with answering our questions. The warm hotel is simple and clean. I like it being quiet which made our stay peaceful. The location is also close by the waters and nature always is a plus! I can always go back here to experience these one again!
Stayed 1 night in Jul 2024