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The Burton Hotel and Cloud Nine

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Burton Hotel and Cloud Nine

Indoor pool
Front of property
Fitness facility
Serves lunch and dinner
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Pool
  • Parking included
  • Hot Tub
  • Restaurant

Explore the area

Map
1 Mill Street, Kington, England, HR5 3BQ
  • Hergest Croft Gardens
    13 min walk
  • Small Breeds Farm Park and Owl Centre
    4 min drive
  • Hergest Ridge
    11 min drive

Room options

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, individually decorated, individually furnished

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

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About this property

The Burton Hotel and Cloud Nine

3-star Kington hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Burton Hotel and Cloud Nine offers 25 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

This Kington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cloud 9 Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Burton Hotel and Cloud Nine features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a fitness center, a sauna, and spa services. Onsite self parking is complimentary.

The Burton Hotel and Cloud Nine is a smoke-free property.

A complimentary English breakfast is served each morning between 7:30 AM and 9:30 AM.
Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bar - This bar specializes in local and international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Burton Hotel Cloud Nine Kington
Burton Hotel Cloud Nine
Burton Cloud Nine Kington
Burton Cloud Nine
The Burton Hotel Cloud Nine
The Burton Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel
The Burton Hotel and Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel Kington

The Burton Hotel and Cloud Nine Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 238 reviews" "
Rating 8 - Good. 66 out of 238 reviews" "
Rating 6 - Okay. 10 out of 238 reviews" "
Rating 4 - Poor. 3 out of 238 reviews" "
Rating 2 - Terrible. 0 out of 238 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great place to visit
Great food great spa great staff good choice of food and drink only wye valley beer which is the same all over the town sadly and the locals were a bit colourful with their language in the bar and it must be said in all the bars in town but overall a great little stop over and stay
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely venue - nice spa. Sports TV great. Would stay again. 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast. The evening dinning food was good quality at a good price
Stayed 2 nights in Aug 2024

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Return visit
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really loved our stay here, comfy bed, clean room with mini fridge, water and tea and coffee making facilities. Leisure club is lovely, needs a few bits and bobs fixed but didn’t affect us. Lockers for your things to be stored in. Robes and slippers in our bedroom, lovely breakfast and we had an awesome time in the bar in the evening served by the lovely Jasmine. The owner of the hotel was so lovely, she clearly works long hours to make sure her customers have a fabulous experience (sorry forgot her name) but she should be very proud of the hotel and staff - definitely would stay here again - the Thai Kitchen a short walk along the road from the hotel is fabulous, highly recommend it too.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly reccomend
Very freindly staff , lovely hotel with very nice rooms , excellent food and facilities will be back soon !
Stayed 1 night in Aug 2024

8/10 Good

james

Liked: Cleanliness
Could be more inviting if brightens up.
Pros. Clean, food good, staff pleasant. Cons. Old building with uneven floors. Reception, bar and dining area’s reasonable, bedrooms on the small size. The hotel basically needs brightening up, e.g new carpets throughout. Bedrooms, please get rid of the dated pine furniture. Could be more inviting, although as stated was clean and enjoyed the food.
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Antony

Business traveler
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet town
Good breakfast, bar & restaurant. Great swimming pool and spa
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent.Our room could do with a makeover
Stayed 2 nights in Jun 2024

8/10 Good

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and service good
Stayed 1 night in Jun 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay
Stayed 5 nights in May 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay room 32 , which has its own patio area outside . Very comfortable beds .
Stayed 2 nights in May 2024

10/10 Excellent

Elisabetta

Stayed 4 nights in Apr 2024

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, room comfort
Excellent
Staff
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great swimming pool
Stayed 2 nights in Apr 2024

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very kind and helpfull staff. Room was clean and spacious. We had dinner both nights at the hotel and food is fresh and delicious!
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, and one of my favourites when I'm working in that area. Lovely food and a great range of beers on tap. Building is very old and rooms are very cramped
Stayed 1 night in Apr 2024

6/10 Okay

No

Traveled with family
Liked: Cleanliness, staff & service
Good deal with Expedia and vitality - double. Room with a single for our daughter and breakfast included. Lovely staff, nice pool and sauna, really interesting area too, recommend the museum
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burton hotel March 24
Generally OK but food a touch on the high price.
Stayed 1 night in Mar 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service
Our stay
Lovely staff very friendly, excellent food and very reasonably priced. Only down side ev charger on council carpark not working so nowhere to charge our car, luckily it’s a hybrid so had to use the petrol engine. Bedroom very dated and bed very hard making sleeping little difficult.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Poor quality room
The spa was very nice and modern but our room was nothing like the pictures on their brochure. It was more like your grannies spare bedroom. Not the luxury we expected.
Stayed 1 night in Feb 2024