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The Jamaica Pegasus Hotel

3.5 star property

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Photo gallery for The Jamaica Pegasus Hotel

Lobby
Property amenity
Meeting facility
Exterior
City view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Spa
  • Gym
$267
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
81 Knutsford Boulevard, Kingston
  • Emancipation Park
    ‪1 min walk‬
  • Devon House
    ‪18 min walk‬
  • Bob Marley Museum
    ‪4 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Single Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Single Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(40 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Jamaica Pegasus Hotel

3.5-star hotel in New Kingston
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Jamaica Pegasus Hotel offers 300 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Jamaica Pegasus Hotel features an outdoor tennis court and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a business center, 8 meeting rooms, and coworking spaces. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This family-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. For a surcharge, an area shuttle within 1 miles is available to guests. Onsite self parking is complimentary.

The Jamaica Pegasus Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
24 Seven Cafe - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Blend Bar - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
The Pool Bar - This poolside bar specializes in international cuisine and serves light fare only. Open daily.
Blue Window Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 1 mi
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 35 for adults and USD 15 to 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24 Seven Cafe
  • Blend Bar
  • Blue Window Restaurant
  • The Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (18,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 for adults, and USD 15 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Jamaica Pegasus
Hotel Pegasus
Hotel Pegasus Jamaica
Jamaica Hotel Pegasus
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Pegasus Hotel
Pegasus Hotel Jamaica
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Pegasus Jamaica Hotel
Jamaica Pegasus Hotel New Kingston
Jamaica Pegasus New Kingston
Jamaica Pegasus Hotel Kingston
Jamaica Pegasus Kingston
The Jamaica Pegasus Hotel Kingston
Hotel Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston
The Jamaica Pegasus
The Jamaica Pegasus Hotel Hotel

The Jamaica Pegasus Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 991 reviews
Rating 8 - Good. 289 out of 991 reviews
Rating 6 - Okay. 132 out of 991 reviews
Rating 4 - Poor. 52 out of 991 reviews
Rating 2 - Terrible. 38 out of 991 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

8/10 Good

Marcia Holloway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel — it was clean, comfortable, and the staff were very friendly and helpful. However, I wouldn’t recommend booking a taxi through Expedia when staying at the Pegasus. Our driver never answered the phone, and we ended up having to pay another driver on top of what we’d already been charged when booking. Disappointing end to an otherwise good experience.
Stayed 3 nights in May 2025

10/10 Excellent

kellia

Stayed 3 nights in May 2025

8/10 Good

Andrene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have rated them 5 stars but the breakfast was disappointing. I don’t know if it’s because it was Saturday but the only option was cooked liver. Seriously for what we paid to stay there at least provide some cállalo and fresh fruits. I’ve been to the Sunday brunch so I know there are much better options. It’s a well maintained hotel and everyone was welcoming and pleasant.
Stayed 1 night in May 2025

10/10 Excellent

Esley

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Lissette

Stayed 2 nights in May 2025

8/10 Good

Claudio A

Stayed 5 nights in May 2025

6/10 Okay

Derrick

Liked: Amenities
The meal offer was strong and its USP. Staff, I felt, were often contrary, for example, on the first morning at breakfast, a server said to me, “Sir, sit down and a server will come to you.” I waited and waited for coffee, but neither she nor a colleague turned up within 10 mins. I understand it may have been busy, but messaging wasn’t sharp or precise enough. In the other hand, another server subsequently offered to get me a bowl of porridge; it was very kind but I went to get it myself. Oh, I agree with everyone who says that Richard is the man - real boss man, consummate professional. Having travelled with my own cafetière and coffee, I made a late drink up in the bedroom daily. On each occasion, after the room was ‘cleaned’, stray coffee grounds were still in the mug (which was by this time turned down, having been ‘washed’). Sorry, attention to details was not good. Staff at reception were variable in their approach, response and general welcome. I suspect PD sessions will see to this as it is a shortcoming. Lobby and general areas were clean, though annoyingly, the leaf blower which is constantly in use…and noisy, is not electric, but the bedrooms have a bin for recyclables. Sustainable messaging needs some consistency, as much as possible.
Stayed 5 nights in May 2025

6/10 Okay

Yoania

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property/staff met our expectation. The service was exceptional. I would recommend anyone to go. Only disappointment I had was the food in the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Dwayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very quiet
Stayed 5 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was central and easy to get to from anywhere in Kingston. The rooms were clean and the staff was very helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Moejha

Good food
Stayed 2 nights in May 2025

10/10 Excellent

Oneil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Longstanding Treasure

The Pegasus is an excellent choice for business or pleasure in Kingston. Located in New Kingston, it is situated right next door to Emancipation Park. You'll find tons of banks and eateries in the surrounding area, but the in-house café makes incredible soups and sandwiches. The customer service was top-notch. The Pegasus will definitely be my go-to hotel in Kingston going forward.
Stayed 2 nights in May 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend staying at this property.
Stayed 1 night in May 2025

10/10 Excellent

RISHI

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Marc

Stayed 3 nights in Apr 2025

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable overnight stay

Relaxing one-night stay in a clean and comfortable room. Breakfast was included in our stay and we had tasty Jamaican brown stew fish.
Stayed 1 night in May 2025

6/10 Okay

Andrene

Liked: Cleanliness
Disliked: Staff & service
The hotel is ok, nothing above and beyond for me to remember too much. Was asking The butler in the lobby to get us taxi and the taxi driver charge us three times over compare to Uber when come back. Asking for water in the lobby and they don’t have any.
Stayed 1 night in May 2025

8/10 Good

Kenyouth

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad at all
Stayed 3 nights in May 2025

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of New Kingston. The hotel was always busy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 1 night in May 2025

8/10 Good

Bruce

Liked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Valrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Kris

Business traveler
Liked: Cleanliness, amenities
Check in was terrible , our group got rooms at around 5pm , hotel was clean and food was good
Stayed 2 nights in May 2025