The Jamaica Pegasus Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Jamaica Pegasus Hotel

Lobby
City view from property
Meeting facility
Exterior
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
81 Knutsford Boulevard, Kingston
  • Emancipation Park
    1 min walk
  • Kingston and St. Andrew Parish Library
    16 min walk
  • Devon House
    2 min drive
  • Kingston (KIN-Norman Manley Intl.)
    27 min drive

Room options

Deluxe Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

Deluxe Single Room

  • Sleeps 3
  • 1 King Bed

Royal Suite

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

The Jamaica Pegasus Hotel

3.5-star hotel in New Kingston
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Jamaica Pegasus Hotel offers 300 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Jamaica Pegasus Hotel features an outdoor tennis court and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a business center, 8 meeting rooms, and coworking spaces. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This family-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. For a surcharge, an area shuttle within 1 miles is available to guests. Onsite self parking is complimentary.

The Jamaica Pegasus Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
24 Seven Cafe - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Blend Bar - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
The Pool Bar - This poolside bar specializes in international cuisine and serves light fare only. Open daily.
Blue Window Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 1 mi
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 35 for adults and USD 15 to 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24 Seven Cafe
  • Blend Bar
  • Blue Window Restaurant
  • The Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (18,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 for adults, and USD 15 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

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The Jamaica Pegasus Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 322 out of 735 reviews" "
Rating 8 - Good. 221 out of 735 reviews" "
Rating 6 - Okay. 114 out of 735 reviews" "
Rating 4 - Poor. 49 out of 735 reviews" "
Rating 2 - Terrible. 29 out of 735 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suzette

Stayed 1 night in Aug 2024

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and fresh aesthetically
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Stacey-Ann

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Spencer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice would stay there a millions times
Stayed 1 night in Aug 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities
Serene and sophisticated presence
Stayed 4 nights in Aug 2024

4/10 Poor

Waynett

Liked: Staff & service
The rooms needs to be updated and the food is terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Carlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!!! The food was very good, love the variety. Our room was always very clean and well kept. The surroundings were clean and inviting
Stayed 5 nights in Aug 2024

10/10 Excellent

Richard, Charlotte

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Giancarlo

Business traveler
room mattress needs to be replaced , too old and hard
Stayed 3 nights in Aug 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
was all good
Stayed 2 nights in Aug 2024

8/10 Good

Reno

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property was a little above average due to the staff. It may not have all the facilities, or updated rooms but the staff that I meet were warm, friendly and as helpful as they could have been. Sometimes things took a be longer than you’d like….but it’s “island time”. Would go back
Stayed 5 nights in Aug 2024

8/10 Good

Clemar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything.
Stayed 5 nights in Jul 2024

8/10 Good

Shanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , will be back
Staff was attentive Breakfast was good Area great for activities
Stayed 2 nights in Jul 2024

10/10 Excellent

Faithlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to report. Nice place to stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dwayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some members of staff seemed annoyed at general greeting..but everything else way great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Archibald

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is very accommodating, warm helpful, knows their product, and communicates well.
Stayed 1 night in Jul 2024

6/10 Okay

Raymonde

Disliked: Staff & service, property conditions & facilities
There's nothing special about it its average at best
Stayed 1 night in Jul 2024

10/10 Excellent

Mrs ML

My daughter had an amazing time at the hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Tassia

Stayed 3 nights in Jul 2024

2/10 Terrible

Rickard

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Food/wifi
The food was cold and when returned it was warmed up in microwave. The WiFi kept going. I had to go to reception to get them to reset it more then once and the last time I went I found out they had cancelled it before my stay was even finished.
Stayed 14 nights in Jul 2024

6/10 Okay

Susan

Stayed 7 nights in Jul 2024