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Terra Nova All Suite Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Bar (on property)
Premium Junior Suite | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Pool

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    ‪9 min walk‬
  • Jamaica House
    ‪10 min walk‬
  • Bob Marley Museum
    ‪3 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬

Room options

View all photos for Signature Executive Suite

Signature Executive Suite | Premium bedding, minibar, in-room safe, desk

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Premium Junior Suite

Premium Junior Suite | Premium bedding, minibar, in-room safe, desk

Premium Junior Suite

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Signature Luxury Suite

Signature Luxury Suite | Premium bedding, minibar, in-room safe, desk

Signature Luxury Suite

  • 871 sq ft
  • Sleeps 2
  • 1 King Bed

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Outdoor pool

S Hotel Kingston

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (1368)
The price is $189
per night
$243 total
includes taxes & fees
May 10 - May 11
S Hotel Kingston

About this property

Terra Nova All Suite Hotel

4-star resort in Half Way Tree
This smoke-free resort features 3 restaurants, a casino, and an outdoor pool. Buffet breakfast is free. Other amenities include a nightclub, a fitness center, and a bar/lounge. Change of towels is available on request.
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Terra Nova All Suite Hotel provides a hot tub and a fitness center. Dining is available at one of the resort's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This Kingston resort also offers a casino, a nightclub, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Terra Nova All Suite Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
The Regency Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
The Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
The Pâtisserie - This delicatessen serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • The Pâtisserie
  • The Regency Room
  • The Terrace

Things to do

  • 160 slot machines
  • 223 gaming tables
  • Casino (6,000 square feet of space)
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 965 reviews
Rating 8 - Good. 203 out of 965 reviews
Rating 6 - Okay. 72 out of 965 reviews
Rating 4 - Poor. 22 out of 965 reviews
Rating 2 - Terrible. 23 out of 965 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Orville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some trees in the front with some benches, love place to sit in the mornings or evenings. The breakfast buffet was also great. The rooms are spacious and clean. Staff was very pleasant.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for business and leisure.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
My stay was good.
Stayed 1 night in Jan 2025

10/10 Excellent

sonia angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cable vision service was out for 2 days. I felt very inconvenienced. The hotel need to settle this problem with the cable company. Otherwise I was impressed with the cleanliness of the hotel and the tasty Jamaican breakfast.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Evette

Stayed 4 nights in Jan 2025

10/10 Excellent

Marjorie

Stayed 3 nights in Jan 2025

8/10 Good

Aurélie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such an expensive hotel I was expecting a little more. Don't get me wrong, it was very nice but for exemple the shower was a bit old (the floor). Regarding the service, some waiter/waitress were very nice but some others seemed like they did not want to work. For the breakfast we were put at a table without checking the cleaness after other customer used it (spot on the white cloth) - not what I expect in a 4 stars...
Stayed 1 night in Jan 2025

10/10 Excellent

Lettie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Judith

Disliked: Cleanliness, property conditions & facilities

8/10 Good

gail

Liked: Cleanliness, staff & service
Overall, everything was fine, but what was extraordinary is that I had left $100 in the ATM machine and the front office staff had kept it. When they saw me, they asked if I had left a receipt and they verified the card number and gave me the money.
Stayed 1 night in Jan 2025

10/10 Excellent

dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, ambiance is great, lots of trees original to island. The staff is very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Rasheena S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this property. I've been to many hotels in New Kingston, and this was by from the best. Will definitely be my go to spot EVERYTIME I visit.
Stayed 1 night in Jan 2025

8/10 Good

Xavier

Stayed 2 nights in Jan 2025

10/10 Excellent

Andre

Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ROY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great property serene and green great breakfast
Stayed 3 nights in Dec 2024

6/10 Okay

LETITIA

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

carnette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining room staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Horace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our suite (The Derby) and its amenities. The staff (Devon in the dining room and Fitzroy at the front entrance), were very kind, accommodating and gracious. We felt vey welcome! Thanks to everyone!
Stayed 6 nights in Nov 2024

10/10 Excellent

Priya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school property with beautiful landscaped grounds, a bar and a breakfast terrace. The staff are just lovely. The service at breakfast is slow, but I guess it is the island way of life. A short walk to Devon House, and not far at all from the Marley Museum. Easy to find and well located. We loved our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Annmarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly and helpful staff who went above and beyond to ensure a comfortable stay, the immaculate and spacious room, the convenient location that allow for easy access to local attractions and other dining options. We enjoyed our stay and will recommend to families and colleagues.
Stayed 5 nights in Nov 2024

2/10 Terrible

Harold

Traveled with family
Disliked: Cleanliness, staff & service
A very disappointing experience due to the following: 1)Booked 2 rooms with 2 separate beds, however requirements were not met and necessitated lengthy discussions to resolve the issue 2) I was informed that booking would include use of pool,, but I was unable to access the pool throughout my stay. 3) Booked a room with a Jacuzzi only to find there was no Jacuzzi just a large bath. 4) Hand sanitizers not working 5) I was told that. Buffet would be £25-30 per head. I arranged for 10 people.to have the Buffet lunch and when the bill came it turned out to be $50 per head. POSITIVES Breakfast was excellent. Manager listened to above complaints offered a complimentary nights stay for next visit to Jamaica, however this was not put in writing, therefore this may cause an issue when attempting to utilise the offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the service. Great place to stay in Kingston. The food is awesome!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lamonia

Liked: Cleanliness, amenities, property conditions & facilities
They weren’t very accommodating although I alerted I was there for a funeral. Dinner service was extremely slow. It took almost an hour to get a ginger ale. The waitress was rude. I asked for 1st floor and was not accommodated
Stayed 1 night in Nov 2024