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Shirley Retreat Hotel

3.0 star property

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Photo gallery for Shirley Retreat Hotel

Front of property
Banquet hall
Premium Room, 2 Queen Beds, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access
Lobby sitting area
Premium Room, 2 Queen Beds, Refrigerator | Room amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
$136
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
7 Maeven Ave, Kingston 10, Kingston, 0000
  • Jamaica House
    ‪6 min walk‬
  • Bob Marley Museum
    ‪6 min walk‬
  • Devon House
    ‪14 min walk‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, Multiple Beds, Refrigerator

Premium Room, Multiple Beds, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access

Premium Room, Multiple Beds, Refrigerator

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium Room, 2 Queen Beds, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access

Premium Room, 2 Queen Beds, Refrigerator

8.0 out of 10
Very good
(8 reviews)
  • 272 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed, Refrigerator

8.0 out of 10
Very good
(3 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Private Bathroom

Single Room, 1 King Bed, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, 1 King Bed, Private Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Accessible, Private Bathroom

Single Room, Accessible, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, Accessible, Private Bathroom

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Queen Bed, Roll-in Shower

Single Room, 1 Queen Bed, Roll-in Shower | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, 1 Queen Bed, Roll-in Shower

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed, Private Bathroom

Single Room, 1 Queen Bed, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, 1 Queen Bed, Private Bathroom

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Shirley Retreat Hotel

3-star hotel in New Kingston
This hotel features laundry facilities, a 24-hour front desk, and tour/ticket assistance. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a banquet hall, and a vending machine are onsite.
Shirley Retreat Hotel offers 13 accommodations with blackout drapes/curtains. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Kingston hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Shirley Retreat Hotel has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from June 16 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Shirley Retreat Hotel Kingston
Shirley Retreat Kingston
Shirley Retreat
Shirley Retreat Hotel Hotel
Shirley Retreat Hotel Kingston
Shirley Retreat Hotel Hotel Kingston

Shirley Retreat Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 205 out of 458 reviews
Rating 8 - Good. 152 out of 458 reviews
Rating 6 - Okay. 55 out of 458 reviews
Rating 4 - Poor. 25 out of 458 reviews
Rating 2 - Terrible. 21 out of 458 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, amenities
I didn’t like too many people outdoors smoking marihuana
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. Amenities were basic, but i was only there for one night. Need hooks in yhe bathroom for used towels and clothes
Stayed 1 night in May 2025

10/10 Excellent

Shari-Jade

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay here! It was safe, clean, great breakfast and the staff was amazing. Would definitely visit again.
Stayed 1 night in May 2025

10/10 Excellent

Paul

I like clean, white sheets, security. This place delivered what i sought.
Stayed 1 night in May 2025

10/10 Excellent

Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet peace of mind .great staff who knows their job. Easy parking
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The property it self is well kept and my room was very clean. I can tell the staff takes pride in their work and it shows. I would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

jessce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far, and good price.
Stayed 1 night in May 2025

6/10 Okay

Shirley

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I checked in on April 28th for a week, marking my first visit to this facility. The location is good, and the staff is friendly. However, the facility needs some upgrades. I was disappointed that there wasn’t even a complimentary bottle of water in the room, especially considering the hot temperatures in Jamaica; this should be taken into account. I had requested a ground-floor room prior to my arrival, but due to a lack of communication, I was not informed that the ground-floor rooms only have one bed each. Since I requested two beds, I was assigned a room on the second floor. This wouldn’t have been an issue if there had been an elevator, but the staircase was quite challenging for me. I appreciate the courteous assistance from the staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Stayed 4 nights in Apr 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Colene was absolutely amazing with helping us with whatever we needed. Super sweet and super respectful. Very clean and nice rooms with high ceilings and AC
Stayed 1 night in Apr 2025

6/10 Okay

LaRonda

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Only complaint about the property itself was the clogged toilet on checkout day, but that stuff happens. The huge issue was the attitude and behavior of the security guard, who while wearing a branded uniform shirt of the hotel, said he wasn’t part of the hotel staff. He was aggressive and dishonest, loudly accusing me of lying. There was an issue with him during check-in that I tried to ignore. It got worse on checkout morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Alix Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
the staff is kind and frendly.
Stayed 8 nights in Apr 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple. Clean. Well run. Pleasant. Convenient. Great breakfasts. Great staff. Great security.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricascio, Blue Hills

Stayed 6 nights in Mar 2025

10/10 Excellent

Ricascio, Blue Hills

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made the stay feel like being home. They were very welcoming and helpful. Really appreciated them.
Stayed 10 nights in Mar 2025

6/10 Okay

Ricardo

Pull up your luggage to the second floor by yourself. Not the most cofortable, but ok. Clean and safe.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like home

Staying at Shirley’s Retreat truly felt like being welcomed into the family. The employees go above and beyond to make you feel at home, creating a warm and inviting atmosphere. The hotel offers all the basic necessities, ensuring a comfortable stay. One of the highlights was the food from Maurva's Kitchen—absolutely amazing! I highly recommend trying the local cuisine; you will not be disappointed. The hotel is in a safe, walkable area with plenty of restaurants nearby, and food delivery is also an option if you prefer to dine in. While there isn't a microwave in the room, there is one available downstairs, along with coffee, tea, and hot water. The hotel also sells water and cold drinks at very reasonable prices. Another great perk is the location—it's within walking distance of the Bob Marley Museum, and the hotel staff is happy to assist with getting a taxi if needed. The property itself is quiet, quaint, and surrounded by beautiful fruit trees, adding to its charm. If you're looking for a cozy, welcoming place to stay in Kingston, Shirley’s Retreat is a fantastic choice!
Stayed 4 nights in Mar 2025

10/10 Excellent

Charmaine

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Fantastic!! Great staff and breakfast!!! Will return for sure!
Stayed 6 nights in Mar 2025

10/10 Excellent

Ayana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

4/10 Poor

Devendra

Disliked: Staff & service, property conditions & facilities
The property is falling apart. Bathrooms malfunction, AC not working. You can’t even buy a water bottle from the reception of you don't have cash in local currency. Not worth the price ai paid.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony, West Orange

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shirley retreat was one of the most amazing hotels I have ever been to. If you’re looking for a quiet . This is the place if you’re not looking for a place with a pool I just want something quiet and easy. I would recommend sure retreat because it was so easy to get there and so easy to check in and the staff was just extra extraordinary. I would recommend it to anybody else.
Stayed 1 night in Mar 2025

8/10 Good

ADRIANNA, TORRANCE

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We came to Kingston on a quick turnaround trip on business. The property is closest to Kingston 10, Halfway Tree, Marley museum and all things Kingston. Room was quiet, clean and air conditioned. Only one channel on TV but WiFi throughout
Stayed 1 night in Feb 2025

10/10 Excellent

Ishika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Someone is always there to assist.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jv

Liked: Cleanliness, staff & service
No lunch or dinner
Stayed 2 nights in Mar 2025

10/10 Excellent

Nneka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025