Holiday Inn Kingston Waterfront by IHG

3.5 star property

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Photo gallery for Holiday Inn Kingston Waterfront by IHG

Breakfast, lunch, dinner served; local cuisine
Point of interest
Indoor pool
Breakfast, lunch, dinner served; local cuisine
Breakfast, lunch, dinner served; local cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available

Explore the area

Map
2 Princess St, Kingston, ON, K7L1A2
  • Kingston Waterfront
    ‪1 min walk‬
  • Kingston City Hall
    ‪3 min walk‬
  • Queen's University
    ‪15 min walk‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪15 min drive‬

Room options

Premium Room, 1 King Bed, Harbor View, Corner

9.2 out of 10
Wonderful
(13 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony (Partial City View)

8.4 out of 10
Very good
(47 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Ground Floor (Pet Friendly)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Harbor View

9.0 out of 10
Wonderful
(66 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Balcony, River View

8.6 out of 10
Excellent
(22 reviews)
  • 301 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, River View, Corner

7.8 out of 10
Good
(7 reviews)
  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Patio, Ground Floor (Pet Friendly)

7.8 out of 10
Good
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Balcony (Partial City View)

8.8 out of 10
Excellent
(16 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Balcony, River View

8.0 out of 10
Very good
(29 reviews)
  • 301 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony, Harbor View

9.2 out of 10
Wonderful
(40 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Accessible, Pet Friendly)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Balcony (Harbor View)

9.6 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Kingston Waterfront by IHG

3.5-star hotel in Downtown Kingston
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Kingston Waterfront by IHG offers 197 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Kingston Waterfront by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Kingston Waterfront by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Wharf & Feather - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 33.90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 22 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wharf & Feather

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Dock
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per pet, per week, plus a deposit of CAD 60 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 16.95 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 22 for adults and CAD 22 for children
  • Uncovered self parking fee: CAD 33.90 per night (in/out privileges)
  • Pet deposit: CAD 60 per week
  • Pet fee: CAD 60 per pet, per week
  • Service animals are exempt from fees
  • Late check-in fee
  • Rollaway bed fee: CAD 16.95 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kingston
Holiday Inn Kingston Waterfront
Holiday Inn Waterfront
Holiday Inn Waterfront Hotel
Holiday Inn Waterfront Hotel Kingston
Holiday Inn Waterfront Kingston
Kingston Holiday Inn
Kingston Holiday Inn Waterfront
Kingston Waterfront Holiday Inn
Waterfront Holiday Inn Kingston
Holiday Inn Kingston - Waterfront Hotel Kingston
Holiday Inn Kingston - Waterfront Ontario
Holiday Inn Kingston Waterfront Hotel

Holiday Inn Kingston Waterfront by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 797 out of 1626 reviews
Rating 8 - Good. 486 out of 1626 reviews
Rating 6 - Okay. 197 out of 1626 reviews
Rating 4 - Poor. 95 out of 1626 reviews
Rating 2 - Terrible. 51 out of 1626 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location in the kingston
Stayed 1 night in Mar 2025

10/10 Excellent

Mina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through Expedia but needed to cancel for some reason. I called the hotel, and the staff was very mindful and supportive.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dennis

Stayed 1 night in Mar 2025

10/10 Excellent

virginie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, beautiful View
Stayed 2 nights in Mar 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Kim

Traveled with partner
Location. Ease of access.
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Unfortunately, there was a men's hockey team on the floor above us and they were partying until almost 4am which was extremely loud but front desk couldn't help as they 'only had 1 security guard on staff that night'. There was also a Keurig coffee machine in the room however, no coffee pods!
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

julie

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Courtney

Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful
Stayed 1 night in Mar 2025

4/10 Poor

Sam

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice staff. Room was clean with a comfortable king bed. Unfortunately the fridge was loud and the sofa bed was extremely uncomfortable which made sleeping almost impossible.
Stayed 1 night in Mar 2025

6/10 Okay

Brent

Traveled with family
Liked: Cleanliness, staff & service
The toilet paper and pillows were very low quality.
Stayed 3 nights in Mar 2025

6/10 Okay

Megan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
It was a good distance from the shops in downtown kingston
Stayed 1 night in Mar 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Kingston excellent location and staff. Close to restaurants abd waterfront
Stayed 1 night in Mar 2025

6/10 Okay

Todd

Liked: Cleanliness, staff & service
We had a great stay! However, the pool area needed a good clear. The were a lot of partially clogged floor drains with hair and lint and a number of floating hair clumps in the pool. It was enough that it was noticeable and made it feel kind of dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you’ve need

All staff were lovely. Hotel was equipped with everything we needed including coffee in the lobby. Great location for walking!
Stayed 1 night in Mar 2025

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were looking forward to our stay here, but upon checkin at 8:00pm were informed there were several hockey teams staying at the property. I was not hopeful about this and asked to be moved to a different floor. Because the hotel was fully booked, they indicated that they could not move me. They shared that the teams had been given instructions, and that if there were any problems I could reach out to the front desk. As suspected, the kids were rangy, running up and down the halls, playing mini sticks in the hall and outside the elevator, yelling and screaming, and completely unsupervised (all of which went agains the posted "rules"). There were adults standing in the hall near our room drinking and being loud. At midnight someone knocked on our door repeatedly looking for their son (and effectively waking my children up, again!). This all went on until 1am, despite having talked to folks myself and having called the front desk. I feel they should have been enforcing their "rules" more strictly to ensure that other guests were not infringed upon and disturbed. The next morning upon complaint they moved us to another room on a different floor, but we had to check out and then check back in later. The new room had a broken bed (crater on the one side), a heating unit that didn't work, and receptacles that didn't work. While the staff were very sympathetic and kind, we will not being staying here again nor would we recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorthy Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the whole experience of staying here- loved the staff
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2025