Holiday Inn Express & Suites Kingston Central by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kingston Central by IHG

Exterior
Free daily buffet breakfast
Point of interest
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • Gym
  • Housekeeping
$130
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
11 Benson Street, Kingston, ON, K7K5W2
  • King's Crossing Outlet
    ‪7 min walk‬
  • Queen's University
    ‪5 min drive‬
  • Fort Henry
    ‪9 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

9.2 out of 10
Wonderful
(17 reviews)
  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(147 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.6 out of 10
Excellent
(12 reviews)
  • 342 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed (Additional Living Area)

8.4 out of 10
Very good
(11 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(59 reviews)
  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(13 reviews)
  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

9.2 out of 10
Wonderful
(13 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Standup Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(25 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Kingston Central by IHG

Hotel in Rideau Heights
An indoor pool, a fitness center, and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express & Suites Kingston Central by IHG offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided.

This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Kingston Central by IHG features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 6727 square feet (625 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).
Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (CAD 6.78 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,727 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 6.78 per day
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Hotel Suites Kingston

Holiday Inn Express & Suites Kingston Central by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 944 out of 1499 reviews
Rating 8 - Good. 369 out of 1499 reviews
Rating 6 - Okay. 109 out of 1499 reviews
Rating 4 - Poor. 40 out of 1499 reviews
Rating 2 - Terrible. 37 out of 1499 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

DOUGLAS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well managed. Loved the breakfast and the amenities. Great service!
Stayed 1 night in May 2025

8/10 Good

Yvonne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean and service was great
Stayed 1 night in May 2025

10/10 Excellent

DOUGLAS

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and well maintained. Great location close to restaurants and amenities.
Stayed 1 night in May 2025

10/10 Excellent

Carlton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy, simple and they were able to let us check in earlier.
Stayed 1 night in May 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
My first time here! I was alone and it felt safe to be here! I highly recommend the stay !! Breakfast was delicious with hot and cold options.
Stayed 1 night in May 2025

10/10 Excellent

Abdulrasaq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

David

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good location friendly staff
Stayed 1 night in May 2025

8/10 Good

Buddy

Liked: Cleanliness, amenities
Parking fee. Outside of dense urban areas where parking facilities often require that extra investment, it’s not justified. Just because something is lawful or allowable, doesn’t make it ethical. It’s clearly a deceptive practice when it’s separate from the nightly advertised rate. This is a corporate ethics issue and not because of the hard working everyday staff customers interact with. Social media needs to be utilized for good and boycott businesses that conduct unethical or deceptive business practices. For corporate people reading this: Do better and advertise that you are. You’ll be rewarded by increased customers who value ethical practices.
Stayed 1 night in May 2025

6/10 Okay

Ryan

Stayed 1 night in May 2025

8/10 Good

Yujun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people who worked there were very attentive and helpful. Our tv wasn't working and they ccame immediately and fixed it. The vibe there was homely. Very comfortable. Bummer was one ekevator wasnt working abd the one that was was super slow. The location is amazing from a convenience standpoint. Everything was nearby. Grocery, pharmacy, foid options, shopping, 401 access.
Stayed 4 nights in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
While the property is clean and a convenient location, the walls are paper thin! You can hear toilets flushing from other rooms, normal walking and cleaning sounds as if it was coming from your own place. Very disappointed in that for the crazy price of more than $300/night for a king bed. Parking also wasn’t free ($6 night) and when the bill came, it was crazy to see HST charged three separate times per night (on the room, on the parking fee and on the crazy MAT fee!!). A two night stay in a Holiday Inn Express cost more than $700!
Stayed 2 nights in May 2025

8/10 Good

Scott

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Devon

Stayed 1 night in May 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lorraine

Stayed 2 nights in May 2025

10/10 Excellent

THU

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has great king-size bed with nice condition. But we wish the pillows can be better...otherwise everything is perfect. During my stay, only 1 elevator's working (the building has 2 elevators). However it's not a big problem. They have 5 floors. We actually used stairs sometimes.
Stayed 2 nights in May 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great room, very clean and pool area great. 10 minute drive from all the attractions. Old fort Henry, Kingston penitentiary and the lakeshore. All the regular shopping areas across the road.
Stayed 2 nights in May 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and clean room
Stayed 1 night in May 2025

8/10 Good

Mehrdad

Traveled with family
Liked: Cleanliness
Great supportive staff
Stayed 1 night in May 2025

10/10 Excellent

Melyssa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Maddi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience at this hotel. The staff was incredible. Facilities were clean. Rooms were clean. Breakfast was great and anything that you need was in walking distance 10 out of 10
Stayed 1 night in May 2025