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The Gananoque Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gananoque Inn

Exterior
Kayaking
Helicopter/plane tours
Room, 2 Double Beds (Second Floor) | Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
550 Stone Street South, Gananoque, ON, K7G 2A8
  • Gananoque Boat Line
    2 min walk
  • Thousand Islands Playhouse
    3 min walk
  • Springer Theatre
    3 min walk
  • Kingston, ON (YGK-Norman Rogers)
    37 min drive

Room options

View all photos for Room, 1 King Bed (Third Floor)

Room, 1 King Bed (Third Floor) | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Third Floor)

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Second Floor)

Room, 2 Double Beds (Second Floor) | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds (Second Floor)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Exclusive Room

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Gananoque, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1002)
The price is $111
per night
$131 total
includes taxes & fees
Jan 9 - Jan 10
Holiday Inn Express Hotel & Suites Gananoque, an IHG Hotel

About this property

The Gananoque Inn

3-star Gananoque hotel steps from Gananoque Boat Line
A restaurant, a bar/lounge, and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
The Gananoque Inn offers 53 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gananoque hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Gananoque hotel also offers a terrace, a vending machine, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Gananoque Inn has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Muskie Jake Tap and Grill - Overlooking the ocean, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Watermark Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CAD 10.95 to 15.95 for adults and CAD 7.95 to 11.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muskie Jake Tap and Grill
  • Watermark Restaurant

Things to do

  • Fishing

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between December 25 and December 27.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10.95 to 15.95 for adults, and CAD 7.95 to 11.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Gananoque Inn Spa
Gananoque Spa
Spa Gananoque
Gananoque Inn
The Gananoque Inn And Spa Ontario, Canada
Gananoque Inn Spa
The Gananoque Inn Hotel
The Gananoque Inn Gananoque
The Gananoque Inn Hotel Gananoque

The Gananoque Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 364 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 159 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

ann

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fond memories of a beautiful grand lady hotel in the center of town. We were given keys to our room. which when we opened the door was too smelly to enter! It was foul stale air and dampness. The hotel is well past its heyday and the facilities were not clean, the spa was closed and we were told the beautiful balcony was closed for the season, our meals were unpalatable, the public areas a disgrace, there were no tablecloths (as in the promo!), our hands actually stuck to a dirty, worn table and the stairs down to our room were dangerous. Make sure you realize that the prices quoted on line are in $US not Canadian!
Stayed 2 nights in Sep 2024

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over for the night to cut the trip!
It wasn’t advertised as without elevators so it was a bit of a surprise to have to schlepp suitcases3 stories
Stayed 1 night in Sep 2024

6/10 Okay

Jim

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Nice Setting but not much more
The setting was lovely but the cleanliness was not up to standard. The staff seemed new to the hospitality industry. TV didn’t work in room. Food was ok. Booked because of the setting but was disappointed in the experience
Stayed 1 night in Sep 2024

4/10 Poor

Jason

Traveled with partner
This probably has a great location. However, the quality of the hotel is very low. I don’t think the owners care about quality.
Stayed 2 nights in Aug 2024

6/10 Okay

Christine

Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Hot water takes 15 minutes to reach room. Light bulbs burnt out in lamps.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room and the view, and loved the breakfast. The chef is amazing!!
Stayed 2 nights in Sep 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice inn. Needs fine updating . No rlevatir. Great bed and scenery! Friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Irene, La Jolla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the bridge to the pier was being repaired making this inn not as convenient to get to the downtown village area where the boat cruise, shops and restaurants are. You can walk to those places ok. There is no laundry facilities on site. There is an excellent laudromat on Charles Street. The room in the Annex though large enough is rather plain.
Stayed 2 nights in Aug 2024

10/10 Excellent

Johanne

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location!
Stayed 1 night in Sep 2024

8/10 Good

Ian

Stayed 2 nights in Aug 2024

8/10 Good

Monika

Liked: Cleanliness, property conditions & facilities
Property and room was great. Hot water in shower had to run for a full 10 minutes before it got like warm. (Perhaps this was due to the construction and water main work on Stone Road.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Christine

Traveled with partner
Disliked: Amenities, property conditions & facilities
Great location. Nice view. Decent room size. But mold in shower. Dated furnishings. Dirty furniture. Cheap and run down looking. It’s a shame this place hasn’t been kept up as it could be a real gem. For the price we felt it wasn’t worth it.
Stayed 1 night in Sep 2024

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean , breakfast was ok. Staff is young and under trained. simply passing a vacuum in the hallways and stairwell would go a long way. would of been 5 stars otherwise
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from rooms in the 500 was not very good
Stayed 1 night in Aug 2024

8/10 Good

Pierre

Stayed 1 night in Aug 2024

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable , the staff was friendly. The bridge next to the hotel was closed for repair this was disappointing as we booked the hotel for easy walking access to the thousand island cruises
Stayed 1 night in Aug 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Nice older hotel that has been well preserved. Excellent location. Great help from front desk staff !!!.
Stayed 2 nights in Aug 2024

4/10 Poor

Nga

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lack of staff, dirty floor , broken outlet
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great base for a ride on the thousand Islands parkway trail
Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
vacum stairs and hallways
Stayed 1 night in Aug 2024

8/10 Good

Cicily

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Waterfront property, Front desk staff were very friendly and helpful.
Stayed 1 night in Aug 2024