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The Gananoque Inn

3.0 star property

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Photo gallery for The Gananoque Inn

Exterior
Helicopter/plane tours
Kayaking
Room, 2 Double Beds (Second Floor) | Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
550 Stone Street South, Gananoque, ON, K7G 2A8
  • Gananoque Boat Line
    ‪2 min walk‬
  • Thousand Islands Playhouse
    ‪3 min walk‬
  • Springer Theatre
    ‪3 min walk‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed (Third Floor)

Room, 1 King Bed (Third Floor) | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Third Floor)

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Second Floor)

Room, 2 Double Beds (Second Floor) | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds (Second Floor)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Exclusive Room

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Deluxe Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

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  • Pool
  • Breakfast included
  • Pet friendly
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4.0 out of 5, Very Good, (1000)
The price is $59
per night
$69 total
includes taxes & fees
Mar 13 - Mar 14
Howard Johnson by Wyndham Gananoque

About this property

The Gananoque Inn

3-star Gananoque hotel steps from Gananoque Boat Line
A restaurant, a bar/lounge, and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
The Gananoque Inn offers 53 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gananoque hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Gananoque hotel also offers a terrace, a vending machine, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Gananoque Inn has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Muskie Jake Tap and Grill - Overlooking the ocean, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Watermark Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CAD 10.95 to 15.95 for adults and CAD 7.95 to 11.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muskie Jake Tap and Grill
  • Watermark Restaurant

Things to do

  • Fishing

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between December 25 and December 27.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10.95 to 15.95 for adults, and CAD 7.95 to 11.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Gananoque Inn Spa
Gananoque Spa
Spa Gananoque
Gananoque Inn
The Gananoque Inn And Spa Ontario, Canada
Gananoque Inn Spa
The Gananoque Inn Hotel
The Gananoque Inn Gananoque
The Gananoque Inn Hotel Gananoque

The Gananoque Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Christie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Glasses dirty Bathroom not clean Odour to room Doors would not close well Friendly reception, prop service
Stayed 1 night in Nov 2024

6/10 Okay

Gerald

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
the room is okay but the bathroom needs work. It could use a towel rack and a new shower curtain . The restaurant could use a coat of paint. The carpet on the stairs and hallway should be changed or deep cleaned. Staff in general are friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the property is excellent close to the theatre. Restaurant is good and convenient. A few benches close to the water would be good. There is nowhere to sit by the water.
Stayed 1 night in Oct 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location near a footbridge to the park. This was under construction while we were there, but when complete the walk to the park would be faster than driving. Good breakfast with many choices. The room was clean and comfortable for sleeping, ours was right beside the parking lot which wasn't ideal but it was quiet and parking was very close to the door. Would definitely stay here again and pay a little more for a room overlooking the waterfront. Spectacular sunset view from this property.
Stayed 1 night in Oct 2024

8/10 Good

muhittin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Veronica

Traveled with partner
Disliked: Property conditions & facilities
Staff were ok. Room looked dingy and not properly cleaned. There were stains on the floor, bathroom towels and bathroom sink. The TV stand was dusty. Overall it seemed like minimal cleaning was done.
Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice stay! I know there are some recent negative reviews, but honestly the hotel was very nice, and we stayed in what would probably be considered a standard room. The room was clean and the beds were very comfortable. They offered a free , fresh made breakfast in the morning, way better than the usual buffet style. The staff was super nice, polite and attentive. I’m guessing the ownership may be new, I say give them a chance to work out the kinks on the restaurant side :)
Stayed 1 night in Oct 2024

10/10 Excellent

Dhruv

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Judith

Stayed 1 night in Sep 2024

8/10 Good

Carla, Whistler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable beds, beautiful views!
Stayed 2 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area for restaurants and close to shopping. Staff was very friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay. Would have liked a water view room.
Stayed 1 night in Sep 2024

2/10 Terrible

ann

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fond memories of a beautiful grand lady hotel in the center of town. We were given keys to our room. which when we opened the door was too smelly to enter! It was foul stale air and dampness. The hotel is well past its heyday and the facilities were not clean, the spa was closed and we were told the beautiful balcony was closed for the season, our meals were unpalatable, the public areas a disgrace, there were no tablecloths (as in the promo!), our hands actually stuck to a dirty, worn table and the stairs down to our room were dangerous. Make sure you realize that the prices quoted on line are in $US not Canadian!
Stayed 2 nights in Sep 2024

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over for the night to cut the trip!
It wasn’t advertised as without elevators so it was a bit of a surprise to have to schlepp suitcases3 stories
Stayed 1 night in Sep 2024

6/10 Okay

Jim

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Nice Setting but not much more
The setting was lovely but the cleanliness was not up to standard. The staff seemed new to the hospitality industry. TV didn’t work in room. Food was ok. Booked because of the setting but was disappointed in the experience
Stayed 1 night in Sep 2024

4/10 Poor

Jason

Traveled with partner
This probably has a great location. However, the quality of the hotel is very low. I don’t think the owners care about quality.
Stayed 2 nights in Aug 2024

6/10 Okay

Christine

Stayed 1 night in Aug 2024