Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk
Lobby
Indoor pool, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
31 Community Road, Greater Napanee, ON, K7R 3L1
  • Strathcona Paper Centre
    ‪3 min drive‬
  • Lennox and Addington Museum and Archives
    ‪3 min drive‬
  • Palace Village
    ‪3 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn & Suites

Greater Napanee hotel close to Strathcona Paper Centre
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and gas grills.
Comfort Inn & Suites offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Greater Napanee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and a picnic area. Onsite self parking is complimentary.

Comfort Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

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Comfort Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 832 reviews
Rating 8 - Good. 268 out of 832 reviews
Rating 6 - Okay. 72 out of 832 reviews
Rating 4 - Poor. 25 out of 832 reviews
Rating 2 - Terrible. 26 out of 832 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location to amenities.
Stayed 2 nights in Dec 2024

2/10 Terrible

N

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot pool is small but it was clean kids loved it
Stayed 2 nights in Dec 2024

10/10 Excellent

Cornelius

Stayed 1 night in Nov 2024

10/10 Excellent

Dinesh, North Bay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good as per my expectations
Stayed 3 nights in Nov 2024

6/10 Okay

PHILLIP

Liked: Cleanliness, staff & service
Bathroom sink stopper not working. Was supposed to be fixed but still not fixed when we left. Noise from adjacent room. Walls seem no sound proofing. Normal talking heard clearly. Smell of Marijuana in elevator. Smell of smoke in hallways. Staff seemed indifferent to it. Had to ask for new towels for second day stay. Wooden spoons forks knives in breakfast area made food taste of wood If using wood it should be plastic coated. Floors covered in mud each morning from workers but not sure if it was cleaned from day before.
Stayed 2 nights in Nov 2024

10/10 Excellent

Efef

Liked: Staff & service, property conditions & facilities, room comfort
Great stay
Amazing stay. Place was very clean. Service was great and friendly. Bed was very comfortable. No complaints.
Stayed 2 nights in Nov 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Chrissy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

cyrus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel easy to get to. Wonderful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot if you need a spot to stay while working in the area
Stayed 1 night in Oct 2024

8/10 Good

Khaled

Stayed 1 night in Oct 2024

8/10 Good

LOIS

Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed very new and clean. Staff was very friendly and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff
Stayed 1 night in Oct 2024

6/10 Okay

Robyn

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stop...
Nice place to stop for the night. Clean room...nice check-in.
Stayed 1 night in Sep 2024

10/10 Excellent

Carrie

Stayed 2 nights in Sep 2024

10/10 Excellent

Vineet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay. Very quiet and easy access to area attractions.
Stayed 2 nights in Sep 2024

8/10 Good

Debadrita

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. Clean and heated to a nice temperature.
Stayed 2 nights in Sep 2024