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Colonial Resort-1000 Islands

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Colonial Resort-1000 Islands

Front of property
Point of interest
Aerial view
Garden view
Point of interest

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Air conditioning
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
780 King Street West, Gananoque, ON, K7G 2H5
  • Confederation Park
    14 min walk
  • The Woodview Inn
    9 min walk
  • Gananoque Station
    7 min drive
  • Kingston, ON (YGK-Norman Rogers)
    38 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Bed sheets, wheelchair access

Standard Room, 2 Double Beds, Accessible

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Tennis court section, 3 double beds)

Standard Room (Tennis court section, 3 double beds) | Bed sheets, wheelchair access

Standard Room (Tennis court section, 3 double beds)

  • 312 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room, 2 Double Beds (Pool Section)

Bed sheets, wheelchair access

Standard Double Room, 2 Double Beds (Pool Section)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Single Jetted Tub)

Deluxe Room, 1 King Bed (Single Jetted Tub) | Bed sheets, wheelchair access

Deluxe Room, 1 King Bed (Single Jetted Tub)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Tennis court section)

Standard Room (Tennis court section) | Bed sheets, wheelchair access

Standard Room (Tennis court section)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds (Tennis Court Section)

Standard Room, 2 Double Beds (Tennis Court Section) | View from room

Standard Room, 2 Double Beds (Tennis Court Section)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi) | Bed sheets, wheelchair access

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bed sheets, wheelchair access

Standard Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Super 8 by Wyndham Gananoque/Country Squire Resort

Pool
Breakfast included
Spa
Pet friendly
3.7 out of 5, Good, (1000)
The price is $66
per night
$77 total
includes taxes & fees
Jan 11 - Jan 12
Super 8 by Wyndham Gananoque/Country Squire Resort

About this property

Colonial Resort-1000 Islands

3-star Gananoque hotel close to Sculpture Park
Along with an indoor pool, this smoke-free hotel has an outdoor tennis court and a seasonal outdoor pool. Self parking is free. Other amenities include conference space, a library, and express check-out.
Colonial Resort-1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Colonial Resort-1000 Islands provides an outdoor tennis court and an indoor pool. This Gananoque hotel also offers a library, a terrace, and gift shops/newsstands. Complimentary self parking is available on site.

Colonial Resort-1000 Islands is a smoke-free property.

Languages

English, French, German

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Billiards/pool table
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1967
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from April 15 to September 15
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque

Colonial Resort-1000 Islands Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 209 out of 1000 reviews" "
Rating 8 - Good. 365 out of 1000 reviews" "
Rating 6 - Okay. 212 out of 1000 reviews" "
Rating 4 - Poor. 110 out of 1000 reviews" "
Rating 2 - Terrible. 104 out of 1000 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Hardi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet and peaceful
Stayed 2 nights in Sep 2024

10/10 Excellent

Simranjit kaur

Liked: Cleanliness, staff & service
Good experience
Stayed 1 night in Sep 2024

8/10 Good

Janet

Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt and couldnt stay the night the ceilings are full of black mold guy tried to argue about the fact it was black paint in a full white room ive lived with black mold it was mold i had to many kids the guy also threatened us and now refusing to give money back so ill be going through other channels to get my money back and ill never be using expedia again if my money isnt returned drove 7 hours to deal with this absolutely disgusting place stay away we have photos as well
Stayed 1 night in Sep 2024

10/10 Excellent

Chantale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d'une nuit
Nous sommes venus faire une croisière avec City Line, la chambre était une cabine avec 2 lits doubles. Propre mais besoin de rafraichir le nettoyage des murs et le plafond de la salle de bain, Déjeuner complet et le personnel est courtois. Bonne qualité prix.
Stayed 1 night in Sep 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very clean but needs updating. The construction of units was very well done in its day but needs a makeover. New paint, doors, door locks, bathroom flooring etc.
Stayed 3 nights in Sep 2024

8/10 Good

Johanna

Stayed 1 night in Sep 2024

6/10 Okay

Ella

Stayed 2 nights in Sep 2024

10/10 Excellent

RASEDUR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Indoor pool was nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a walking trail, a pool table and two lounge areas
Stayed 1 night in Sep 2024

2/10 Terrible

David

Traveled with family
Disliked: Amenities, property conditions & facilities
Love the location and size of lot. But badly outdated. Toilet not installed properly when they changed flooring. Bed hurt my back. In so much pain I canceled my return trip there (on my way back from Montreal. At one time probably was an excellent resort. Now I wouldn’t send my worst enemy there. Neeo new proper beds and proper installation of toilets every done there cheap cheap. Looks like run by slumlords
Stayed 1 night in Sep 2024

8/10 Good

Sadiqur

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Judith

Stayed 1 night in Aug 2024

4/10 Poor

Tari-An

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of riding and wanting to relax in the jacuzzi tub and watch some TV, the TV in fact has picture but super grainy. After asking at the front desk if this can be fixed, he gave me no confidence that it could be and was told there is nothing that can be done. I rode to the Canadian tire to grab a converter so that perhaps I could hook up my laptop. Asked the front desk for a refund for the adapter as it was purchased due to their deceitful advertising of TV in the room. Yes there was a TV, but not a working one. After being told that the TV was a complimentary service I advise why advertise a complimentary service that doesn't work. May as well not have the TV in the room. As many have mentioned this place is in serious need of an update and better service. We will see how the sleep is tonight and the breakfast option tomorrow.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Traveled with partner
While everything was clean, it was expensive. An update is needed for entire property.
Stayed 2 nights in Sep 2024

8/10 Good

Carlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Sep 2024

6/10 Okay

Samer

Traveled with family
Disliked: Property conditions & facilities
Old noisy not very clean breakfast normal, did mit wash the apples, just dumped from the bag in the bowl
Stayed 2 nights in Aug 2024

10/10 Excellent

Janta

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kevin

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had an overpowering chemical smell from some kind of cleaning product. My wife, who has allergies, found breathing difficult. My eyes were burning. We were told we could not get our money back so our trip ended with a quick dinner then a drive home to sleep in our own bed at a cost of $153. This is so unfortunate because we had stayed at the Colonial years ago and had a wonderful experience. But there are new owners now. Our friend was also disappointed. Terrible experience.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities
Conveniently located to access Kingston, the family room had plenty of space. The pools, while dated, provided lots of entertainment for the family and the sauna was a nice surprise. As we are on an extended trip and cooking our own meals, the prohibition against any cooking appliances left us scrambling for dinner on our first night.
Stayed 2 nights in Sep 2024

2/10 Terrible

Tintu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Judith

Traveled with partner
Nice and clean. Reception was adequate but very businesslike without seemingly interested in us or what they were doing. Bathroom nicely updated but the rooms are otherwise somewhat dated.
Stayed 1 night in Aug 2024

10/10 Excellent

Yahaira

Stayed 1 night in Aug 2024