Carambola Beach Resort St. Croix, US Virgin Islands

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carambola Beach Resort St. Croix, US Virgin Islands

Exterior
Outdoor pool, sun loungers
Exterior
In-room safe, individually furnished, desk, iron/ironing board
Daily buffet breakfast (USD 32.00 per person)

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Estate Davis Bay, Kingshill, St. Croix, 00851
  • Davis Beach
    2 min walk
  • Annaly Bay Hike and Tidal Pools
    3 min walk
  • Cane Bay
    6 min drive
  • Christiansted (STX-Henry E. Rohlsen)
    20 min drive

Room options

Junior Suite, 1 King Bed with Sofa bed, View

  • 563 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 563 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View (Patio)

  • 563 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

  • 563 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront

  • 563 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Kitchenette)

  • 563 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

  • 563 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Kitchenette, Garden View (Garden View)

  • 563 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Double Beds, Non Smoking, Ocean View (Kitchenette)

  • 563 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View (Mobility Accessible, Tub)

  • 563 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Carambola Beach Resort St. Croix, US Virgin Islands

4-star Kingshill resort with private balconies
This smoke-free resort features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, dry cleaning, and a garden are onsite. Housekeeping is available on request.
Carambola Beach Resort St. Croix, US Virgin Islands offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This beach resort also offers an outdoor pool, a terrace, and a garden. Onsite self parking is complimentary.

Carambola Beach Resort St. Croix, US Virgin Islands is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Carambola Beach Resort St. Croix, US Virgin Islands has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 32 for adults and USD 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 24 buildings
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from October 10 2024 to December 16 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 32.00 for adults and USD 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators

Property is also known as

Renaissance St. Croix Carambola Beach Resort Kingshill
Renaissance Carambola Beach Resort
Renaissance St. Croix Carambola Beach Kingshill
Renaissance Carambola Beach
Renaissance St Croix Carambol
Renaissance St. Croix Carambola Beach Resort Spa
Carambola Beach Resort St. Croix, US Virgin Islands Resort
Carambola Beach Resort St. Croix, US Virgin Islands Kingshill

Carambola Beach Resort St. Croix, US Virgin Islands Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 332 out of 920 reviews" "
Rating 8 - Good. 254 out of 920 reviews" "
Rating 6 - Okay. 129 out of 920 reviews" "
Rating 4 - Poor. 100 out of 920 reviews" "
Rating 2 - Terrible. 105 out of 920 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything about this property was amazing except the staff was extremely rude!
Stayed 2 nights in Aug 2024

6/10 Okay

Glenn, Raleigh

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The Carambola has seen better days. It is run down and the staff are not attentive. If you are not staying there for snorkeling or diving in Davis Bay or Cane Bay, do not consider this hotel. On the flipside, the diving is great and the scenery is wonderful. Maybe someday an owner will invest money into the Carambola to restore it to its glory days
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
No pride taken in upkeep. Pool had sand in it and mildew on the walls. Was there 7 days and pool was never cleaned. Hot tub boarded up and poolside bathrooms not in working order and in a delapadated condition. The common areas were never swept in the week we were there. Had been here 9 years ago and they took pride in the property back then.
Stayed 5 nights in Aug 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Amenities
The property of this resort is beautiful so it’s a shame that staff are running it into the ground! Found out that it’s owned by the government now, and thus the staff don’t care about hospitality at all. Staff will barely acknowledge guests and just hang out with each other the whole time like it’s their vacation and guests are just bothering them. Don’t waste your time booking this property if you have any expectations at all. Most guests checked out early. The hot tub was boarded up, the pool was green and trash, debris was on all walkways. Staff didn’t bother cleaning up and the maid failed to sweep any sand out of our room the whole week. I could go on and on!
Stayed 5 nights in Aug 2024

6/10 Okay

Latrice Janale

Liked: Staff & service
Disliked: Amenities
I loved that it was quiet and on a private beach.
Stayed 5 nights in Aug 2024

8/10 Good

Donya

Disliked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was beautiful. Very quiet and relaxing.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mariya

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty place, unprofessional staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Jasmine Renee

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was secluded and the buildings and rooms didn’t look quite like the photos online. The water barely worked some days and was discolored. The rooms are dark and depressing. The whole property is very dark at night so you aren’t able to leave your room unless you call for an escort. When it rained in front of our door was flooded so we were walking through water. We called on the first day for days and broom to clean and no one ever came. There are a bunch of stray cats running around the property. There are only two restaurants to eat at. The staff were rude and acted as if we were a bother. They said to request a taxi to the airport an hour before departure and we told them the night before to give them extra time and they still had not scheduled our taxi. The restaurants are poorly lit. There was no entertainment at the party. My friends and I were so disappointed. We will never stay at this resort again. I couldn’t believe this was a Marriott property.
Stayed 3 nights in Aug 2024

2/10 Terrible

Robert Charles

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucky to have a beautiful property so we tried overlooking the shambles of a once renowned hotel. Very dirty rooms and rude people who do not care about this place. First room was disgusting, I genuinely don’t think they’ve ever heard of bleach - so inspect the toilet, especially for urine. Second room the toilet quit working after a week, so asked us to move to another room again. Used ice bucket to flush toilet. Pool was full of algae at the bottom so super slippery and gross to walk, but we prefer the ocean more anyway as we’re on an island for that reason. We adapted to just be grateful that the bed was made, although when they finally changed the sheets they didn’t replace 3 of 4 pillow cases so I went to ask for more and even the desk lady said that was super strange. We can’t figure if they’re high, severely incompetent, or treated so poorly that they don’t see a reason to care. One of us lived here over a decade ago and the other grew up in the jungle, so we’ve experienced severe storms, power outages, etc. - we don’t expect everything to be perfect and beautiful and natural disasters happen but we work super hard to spend lots of money to be here and relax, only to leave property to have peace. I wouldn’t dare go to the restaurant. Experience the real food that this island has to offer. Roti Hut, Chicken Shack, and Galangal are some of the best. Don’t bother with the kitchenette unless you really want to cook/microwave. There was one fork/spoon/knife anyway.
Stayed 8 nights in Aug 2024

8/10 Good

nihad

Liked: Cleanliness
Stayed 7 nights in Jul 2024

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were good. Housekeeping brought clean towels every other day but nothing else had to go to the desk for more sugar and coffee
Stayed 3 nights in Aug 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

2/10 Terrible

Kirstie Lynn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the hard working money me and my husband earned to be spent at.
Stayed 5 nights in Jul 2024

4/10 Poor

walter

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Nicholas Samuel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave… No internet & we weren’t advised prior to arriving. The worst customer service by the reception girls. Plain rudeness and incompetence. Cobwebs and filth in the room. Lights didnt work. Then followed up by losing power and their generator didnt work. Our vacation was destroyed. So without new management they will close down.
Stayed 6 nights in Aug 2024

6/10 Okay

Lumey

Disliked: Cleanliness, property conditions & facilities
Amazing view of the mountains , beach. Beautiful rooms with view to the beach. But the cleaning is every other day . The floor and the shower was dirty . They never replace the soap and the shampoo. We had to ask for sheets and blankets because the sofa bed didn’t have it. The pool areas and restaurants needs maintenance. At night is very dark need more illumination.
Stayed 4 nights in Aug 2024

4/10 Poor

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Kimberly

Liked: Property conditions & facilities
Disliked: Staff & service
We’ve stayed here before and live on island. One staff/ bartender was very rude and ignored us for a half hour. If ppl don’t enjoy customer service please don’t let them ruin someone’s vacation. There are plenty of other options
Stayed 1 night in Jul 2024

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was nice. Pool was not appealing had scum on the bottom
Stayed 1 night in Jul 2024

2/10 Terrible

Shannon

Traveled with family
Very bad experience. Disgustingly dirty.
Highly disappointing stay. Gorgeous view but unfortunately, the hotel is many years and distress. It is dirty and needs to be updated. And embarrassment for the Marriott chain. We actually checked out early. The air conditioner did not work the first night in our room and we had to move to another room. Unfortunately, unfortunately, it was not much better. The pool had green sludge all over the bottom and the hotel still had guest swimming in the pool although the front desk person said she “thought they had told Client not to swim in the pool. There were no signs or markers and.I hope that no one got sick.. everything was very very dirty. Staff was the best part and that was mediocre. They seem to all be aware of how disgusting the hotel was and agreed with everything we were saying. Went to breakfast, which was $31 and all that they were serving was picked over powdered eggs and minimal continental breakfast. Hampton does a better job at breakfast. I cannot believe that they have the nerve to ask us to actually pay for that. I wouldn’t have eaten it if it was for free.which we didn’t. We went and ate somewhere else offsite Marriott make a visit to your property and save your reputation.
Stayed 3 nights in Jul 2024

4/10 Poor

Jatana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Both of our rooms were infested with flying ants and other random bugs. They were literally falling from the light fixture into the bed. We'd wake up or come back to the room and there were bugs. Toilet was clogged, maintenance didn't come until 1 day later after calling and going to the front desk. Food/bar was good. Overall, will never stay there again!
Stayed 3 nights in Jul 2024

8/10 Good

Magdy

Stayed 1 night in Jul 2024

8/10 Good

Gianmarco

Liked: Cleanliness, amenities
Taxi service must be requested for travel to any other part of the island and is not included. Breakfast is not included and is $30 per person. There is one restaurant on the resort (with bar) but we preferred to travel for breakfast into town (christen stead). Resort itself was nice, beautiful beach at walking distance.
Stayed 4 nights in Jul 2024

6/10 Okay

Velma

Traveled with partner
Liked: Staff & service
Disliked: Amenities
I have stayed at this location before. The area was not cell service friendly. There wasn't any wifi in the room as advertised and there wasn't a phone in the room so there was no way to call out without leaving the room and going to the lobby. A little disappointed.
Stayed 2 nights in Jul 2024