2/10 Terrible
Rob
Sep 15, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There a serious issues with the management of this place. It is next to a natural park, so higher prices are expected due the artificial scarcity of offerings. However the lack of effort needed to hark in the cash was clear. I wanted to make the most of my time in the park, so stay out till sunset and get moving at sunrise. This very basic expectation is impossible due to the minimal services. After 1900 no-one is left of the personnel, so no food, or any thing else. Then breakfast was super late, starting at 0800 only. The room was very basic, which I did not mind. What I did mind was that the folks at the desk were not very competent. There was apparently some issue with payment, despite Expedia already withholding the funds at reservation. The guy at the reception was a bomb of nerves, did not seem to understand much, and was just pushing for another payment ASAP, ignoring the Expedia intermediary completely. This made me loose even more time. Also there were some rough folk in the shop/reception that were uncough. I think they worked on the property or nearby, but were seriously unpleasant due to their verbal aggression to another worker.
All in all, the location was perfect, but not in my right mind would I stay in this place again, not for the 270$ I paid, or the 100$ it was worth.
Rob
Stayed 1 night in Sep 2024