2/10 Terrible
AT
Traveled with family
Sep 27, 2024
Disliked: Cleanliness, staff & service
Rooms were okay, but service was poor. Housekeeping only cleaned the room once. Didnt sweep the floor or clean the cups glasses. Only left 2 towels, whilst the room was a double room housing 4 people.
While dining at the reataurant, the chicken was still raw when served. That after we waited more than an hour for our food, without any indication from the waiters that there will be delays. At check out the staff member had the nerve to acuse me of not paying my restaurant bill, which was not true as I paid the bill after dining even though the kids were served raw chicken.
This speaks to the overall poor management of the facility. I will not stay at this establishment again and will not recommend it to anyone. Very disappointed.
AT
Stayed 3 nights in Sep 2024