Grand Wailea Maui, A Waldorf Astoria Resort

5.0 star property

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Photo gallery for Grand Wailea Maui, A Waldorf Astoria Resort

2 bars/lounges, 2 poolside bars, swim-up bar
7 restaurants, breakfast served
Exterior
Exterior
7 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
3850 Wailea Alanui Drive, Kihei, HI, 96753
  • Wailea Beach
    ‪9 min walk‬
  • Polo Beach
    ‪20 min walk‬
  • Keawakapu Beach North
    ‪3 min drive‬
  • Kahului, HI (OGG)
    ‪28 min drive‬

Room options

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Garden View (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Napua Hikina Suite With Family Den)

  • Sleeps 4
  • 1 King Bed

Grand Suite, Multiple Beds (Napua)

  • Sleeps 6
  • 2 King Beds

Room, 2 Queen Beds, Terrace

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Garden View

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Ocean View

  • 640 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Napua)

  • 715 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 640 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Napua)

  • 715 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Bathtub

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Honua Ula)

  • 1281 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Napau Suite, 3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Terrace

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchenette (Napua Komohana Suite)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Wailea)

  • 1950 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Royal Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lagoon View, Ground Floor

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking (Napua)

  • 710 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lagoon View, Ground Floor

  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua Nani)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Napua)

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Molokini)

  • 1950 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Alii)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Grand Wailea Maui, A Waldorf Astoria Resort

5-star resort in Wailea
Catch some rays at the beach or spend the day relaxing at Grand Wailea Maui, A Waldorf Astoria Resort's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Change of towels is available on request.
Grand Wailea Maui, A Waldorf Astoria Resort offers 795 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished lanais. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries.

This Kihei resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

9 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kilolani Spa has 40 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Wailea Maui, A Waldorf Astoria Resort you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 2 bars/lounges. Wireless Internet access is complimentary. This luxury resort also offers a children's pool, a 24-hour fitness center, and a steam room. Onsite parking is available (surcharge), along with a car charging station.

Grand Wailea Maui, A Waldorf Astoria Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Olivine - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Botero Lounge - This sushi bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Humuhumunukunukuāpuaʻa - Overlooking the ocean, this seafood restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Loulu - Onsite coffee shop. Open 24 hours. Open daily.
ʻIkena - This buffet restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 55 to 65 for adults and USD 45 to 65 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Botero Lounge
  • Humuhumunukunukuāpuaʻa
  • ʻIkena
  • Loulu
  • Olivine

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 hot tubs
  • 9 outdoor pools
  • Air hockey
  • Arcade/game room
  • Art gallery
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Kayaking
  • Lazy river
  • Paddleboard
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Stereo
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 28,000 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 55 to 65 for adults, and USD 45 to 65 for children
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58813782-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Wailea Waldorf Astoria Resort
Grand Waldorf Astoria Resort
Grand Wailea Waldorf Astoria
Grand Waldorf Astoria
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Grand Wailea A Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria Resort
Grand Maui Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria
Grand Maui Waldorf Astoria
Resort Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Kihei Grand Wailea Maui, A Waldorf Astoria Resort Resort
Resort Grand Wailea Maui, A Waldorf Astoria Resort
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea A Waldorf Astoria Resort
Wailea Maui Waldorf Astoria
Wailea Maui, A Waldorf Astoria
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea Maui, A Waldorf Astoria Resort Resort
Grand Wailea Maui, A Waldorf Astoria Resort Resort Kihei

Grand Wailea Maui, A Waldorf Astoria Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1003 reviews
Rating 8 - Good. 149 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suraj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic time with family for 4 days - great facilities, amazing ocean view room, pools and access to the beach
Stayed 4 nights in Dec 2024

6/10 Okay

Justin Allan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its a beautiful property. They literally try to nickel and dime you to death. With various fees $65/night parking, and poor food. I meam how is a breakfast buffet worth over $50 a person. Beds were very uncomfortable. Overall the resort was clean and beautiful. If you want to visit stay a night and go somewhere else.
Stayed 7 nights in Dec 2024

10/10 Excellent

Gevorg

Stayed 5 nights in Nov 2024

6/10 Okay

Gottfreid

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property is absolutely beautiful had a really good time during our stay. However, rooms were not properly clean. Our cabinets were filled with half eaten snacks from a previous stay, contacted the front desk, they sent someone to clean once when I was showering, and then forgot about it. Next day cleaning staff left a cleaning rag in our room that just stayed there for our entire stay.
Stayed 4 nights in Nov 2024

4/10 Poor

Allan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite this being probably the best piece of property on the island, the owners have really not put the effort into maintaining it. Stairwells show signs of not being cleaned in many months or longer - we saw dead lizards, cigarette butts, and a bulld of of various garbage. Pool decks are overly slippery and unsafe. Pool water is dirty and not maintained you will get a rash. Their water elevator has not worked in years and according to staff they are not in any hurry to fix it. Areas around hot tubs get littered with empty cups and beer cans making it unsafe for children. All food options are over the top expensive. After the first day we would walk to other resorts nearby or the market across the street to eat. Hotel is very short staffed so if you call the front desk the phone just rings for a very long time, plus very long waits to check in or out. House keeping works limit hours which may not be convenient if you have a baby that needs to nap.
Stayed 8 nights in Nov 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had multiple bags when we were dropped off in front of hotel. No one offered to help whatsoever. Giant property so not surprised that individual guest attention isn’t a priority. Front desk staff was really nice and appreciated their assistance however.
Stayed 1 night in Dec 2024

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Anto, Commerce city

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A big part of our vacation of a lifetime!
Could not have been better in every aspect. Staff was courteous and helpful. Grounds are immaculate. Food and drink were excellent. Location was convenient. Views were terrific. Loved all the botero sculptures and artwork. The battle for chairs around the many gorgeous pools could get a bit cutthroat at times, but, other than that….
Stayed 9 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 7 nights in Nov 2024

10/10 Excellent

Mark

Stayed 3 nights in Sep 2024

6/10 Okay

Emma

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was not five star property. The extortionate cost of basic amenities left a bad taste in our mouths for example, $65 a night for parking is the highest I have ever heard of and I travel all the time! The sun loungers and beach chairs are included in the $55 per night resort fee but you need to be in the line of people reserving them at 7am every single day. They are all reserved by 730am and then you lose out for the day. Beach chairs are few and far between in 8 days I asked twice daily and nothing was available. Had to sit on the sand on a towel or, rent a beach lounger for $150. For a family this adds $300 per day. The pool bed situation is out of control. Beds are jammed together forcing people to rent poolside cabanas starting at $800 and up to $3200 per day! Sadly, despite the beach and surroundings being lovely I wouldn't return. The Four Seasons and Andaz are much nicer with plenty of room and much more relaxing. Sadly, we were incredibly underwhelmed at the Grand Wailea. The spa is incredible and has the quality wow factor. Prices range from $200 but lovely service.
Stayed 8 nights in Nov 2024

10/10 Excellent

Natalie Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

4/10 Poor

Micheel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with the experience. The service was below average, and the room did not meet the standards expected of a 5-star hotel. Overall, it was not worth the price. I’m giving it 2 stars.
Stayed 4 nights in Nov 2024

4/10 Poor

Stephen

Liked: Cleanliness, staff & service
Too many people
Stayed 3 nights in Nov 2024

10/10 Excellent

Diego Albert Castaneda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 pm is to early to close the pool bar
Stayed 3 nights in Nov 2024

10/10 Excellent

Lydia

Stayed 1 night in Nov 2024

10/10 Excellent

melissa

Stayed 3 nights in Nov 2024

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort and everyone was super friendly
Stayed 5 nights in Nov 2024

6/10 Okay

Kyle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The slides and pools are the best for kids Property felt old and nothing like a 9 figure renovation We went to four seasons or Andaz for every meal bc the restaurants sucked and were terrible value for a high price
Stayed 6 nights in Nov 2024

6/10 Okay

YOLANDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expresso coffee
Stayed 3 nights in Nov 2024

8/10 Good

Binali

Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness
The property is amazing! The pools are gorgeous. The beach entry pool was used by mostly children and their parents. It could have been Cleaner. The floors of the hotel were dirty by the elevators and stairways. A cockroach was found in my room
Stayed 2 nights in Nov 2024

6/10 Okay

Julian

Traveled with family
Liked: Cleanliness
It was our honeymoon and we couldn’t get in contact with the kitchen for over an hour. They currently have a capacity issue. Not enough support for the people there.
Stayed 2 nights in Oct 2024